S Sanchez

Review of The boon group, inc.

I'm sitting at dentist office, waiting to get a s...

I'm sitting at dentist office, waiting to get a same day crown replacement. After the office manager was on hold with boon for 15min, they answer and let us know I have to wait 12 months from diagnosis to get a crown. How does that make any sense!? I'm furious. It's one thing after another with this company I'm forced to use through my employer. Its unreal the mistakes they have made on thier end and now I'm paying with my time and money. I paid a premium every month that I have email proof of. Turns out 8 months in to paying they finally let me know. They let me know when I called to get some procedure codes priced and they tell me I'm inactive! This company is terrible. So unfair. I'm reporting to the better business bureau.