3 years ago
My stay at the Biltmore was absolutely amazing. I ...
My stay at the Biltmore was absolutely amazing. I do have to say there were some issues that occurred; however, the professionalism of the staff. Janelle (the manager), Cecia, & Valentina were all amazing to work with. As soon as we stepped into our room, I got a text from Cecia who wanted to make sure everything was to our liking and with what wasn t, she was quick to get on fixing the issues. I ve never met such professionalism and such an accommodating and amazing staff as the girls at the Biltmore. We got a room upgrade after dealing with some issues and the room was impeccable! The Biltmore is stunning and luxurious to say the least. I felt VIP the entire stay there. The grounds are well kept and that building is just a stunning piece of architecture. The pool dang near left me speechless. It s hard to say anything bad about this amazing, historical hotel. I will definitely be staying here again and please do not hesitate to book your stay at the Biltmore. You won t be disappointed!!!!!