The BCC Hotel, Batam, Indonesia

The BCC Hotel, Batam, Indonesia Review

Reviews 880
3.9
Contact us
Reviews 880 Page 3 of 9
Filters:
Rating
Language
Sort:
Most recent
W
3 years ago

Ok

A
3 years ago

The location was incredible, near with shoping cen...

The location was incredible, near with shoping center. The room was huge, i think this is the hugest room in batam for excecutive deluxe room. Online taxi not allowed to pick up from this hotel, you must come to sushi tei. That is not too far from the lobby but you can get burn at noon. Maybe if the management able to make online taxi pick up their guest in lobby, i will put on 6 stars haha.. Just suggestion for all.of you guys, please request for room that facing to singapore. it will fabulous.

A
3 years ago

The lift is very slow, the room is a non smoking r...

The lift is very slow, the room is a non smoking room but it is filled with cigarette smell, asked for additional tower but was rejected. The only advantage is that it is near to BCS shopping centre and eateries.

J
3 years ago

Good

s
3 years ago

Qt first issue me 1501, took the key card went up,...

Qt first issue me 1501, took the key card went up, then saw that there are luggage bag inside the living room, then I quickly lock the front door and went down to front desk and in from them...............then after they went up to chk they issue me 1601, come in only wifi not working , need to call front desk and they say technician not free. Need to wait for 2-3hrs, later then they come n chk. Spend another 30mins or so then manage to boost the wifi signal. Next the bathtub , jazkuzza not walking ..... Follow by the shower head leaking too..... Which is why I only give them one star rating. Although the front desk are very helpful .

R
3 years ago

The hotel is near the mall, so you can find a meal...

The hotel is near the mall, so you can find a meal next door if you are hungry, thr mall also have movie theater. The room also big and comfortable, but the water heater in my room not hot enough...

m
3 years ago

Location is great! Next to BCS mall which has almo...

Location is great! Next to BCS mall which has almost everything. Room is big and clean. Staffs are friendly. Only downside, hotel room black out several times during stay and this seems to happen frequently and the staffs are aware of it.

M
3 years ago

Nice

W
3 years ago

Everything was alright except for the staff and ro...

Everything was alright except for the staff and room handling. Staff abit blur and doesnt know how to react to customers needs. Concierge service was great. Security and taxi was not a problem. Good area cause its very nearby to almost everything such as foodplace and shopping malls. Poolside was great with sauna. Breakfast was not bad. Room was spacious but abit dirty. Overall not bad. Just need improvements for housekeeping and reception counter. Then it will be great. Will comeback for a second time to see any improvements.

Y
3 years ago

The rooms are comfortable and spacious, the wifi i...

The rooms are comfortable and spacious, the wifi is fast, but TV broadcasts are still analog and the bathroom design doesn't like it. Frequently fighting the door also because it is difficult to open. This place is pretty good because of its strategic location. Mo everywhere near me ..

l
3 years ago

Quiet

d
3 years ago

The rooms are big, but "quiet". The floor is woode...

The rooms are big, but "quiet". The floor is wooden, but there are lots of scratches so it doesn't look clean. The mats and towels are not good in fiber, even the mat in my room has torn its sides.

The food is also unsatisfactory. I prefer to eat outside the hotel only. The only thing that is quite pleasant is its location beside the Batam City Square mall which is quite complete.

H
3 years ago

Ok

B
3 years ago

The room is big... The toilet is OK. But the wate...

The room is big... The toilet is OK. But the water just so bad. . Very slow... And can not manage it. Sometimes so hot... Like boiled water. N sometimes cold. .not even 1 Day. We checked out.

R
3 years ago

Touting of taxi service by hooligans! Hotel quite ...

Touting of taxi service by hooligans! Hotel quite good, but BCC hotel guest only can take transport from this unnamed/unidentifiable/normal cars. All hotel guest do not have a choice but to take their service which is 7 times higher fare than Grab Car. Very disappointed by the hotel management which allow this to happen to a nice hotel which standing strong at this area.

M
3 years ago

Okay

T
3 years ago

The rooms are spacious and clean, the bathroom is ...

The rooms are spacious and clean, the bathroom is big..the staff is friendly, the breakfast is varied but the taste is still not tasteful in my opinion. Swimming pool is available, access to the mall and the crowd is also close

f
3 years ago

Nice

W
3 years ago

Ok

B
3 years ago

8 of us went Batam for weekend getaway. Chose BCC ...

8 of us went Batam for weekend getaway. Chose BCC Hotel because of it strategic location. All the 4 rooms were infested with cockroaches! We had feedback to the hotel when we check-out. After we returned to Singapore, 7 of us were down with nausea, vomit, diarrhoea and fever. We could only blame the hotel kitchen for the buffet breakfast. I wonder if the hygiene of food preparation in the kitchen was up to standard. If the rooms are infested with cockroaches, i am sure these pests will travel to kitchen to find food. Great disappointment. Do not want to go Batam any more.

m
3 years ago

Today I experience very bad service for the staff ...

Today I experience very bad service for the staff during breakfast. No coffee cup for almost 20 minutes. Aproch the staff told me we are shot of manpower and show black face. 2nd the lift was over crowded. Have to wait 10 minutes. feed back from some guess more then 20 minutes at middle floor.<br/>The service staff was not friendly at all. Totally 100:% disappointed would not recommend to all

K
3 years ago

Good

b
3 years ago

The hotel is good. Good breakfast. Fast check in. ...

The hotel is good. Good breakfast. Fast check in. Check out a little bit slow. Large pool. Steam sauna facilities okay. Elevator okay. Comfortable spacious room. Luasssss. View champion. Hot water okay. Great location. Strategically near the mall. That is lacking. The pillow is not good and the towel is rather dull

The BCC Hotel, Batam, Indonesia

The BCC Hotel, Batam, Indonesia

3.9