Quality and affordable alternative teacher's certification program. I especially love how organize and easy to navigate the program structure is. From the moment I got accepted into the program, the program guided me step-by-step on my next step towards my teaching certification. Also great customer service. They immediately follow-up with me via email after my phone inquire. Highly recommended.
I am a former candidate who has been trying to get ahold of them for a month to get a letter that I need to obtain an out of state license. I have called and emailed every contact I have there and nothing. I would like to blame it on covid, but when a friend of mine was going through their program a few years ago (after me, but before covid), he couldn't get ahold of anyone either. I am not sure what to do anymore. I am unable to complete the out of state requirements simply because no one will call me or email me back. I also logged into the intern portal so I could try to download and print something myself, and it never fully loads properly for me (probably because I completed the program so many years ago now). This is sad. If you are thinking about using their services, I recommend you go somewhere else that is responsive because what is the point if they won't communicate with you?
If there is another service, I would use it. My son has been trying to complete his certification for over a year and every time he finishes what they tell him to do, they change the requirements, give him an extension and require more money. He is now in danger of losing his job or having to take a pay cut. Be very careful before you choose this service.
I have had a wonderful experience with Texas Teachers (with the exception of recent trouble getting a hold of someone.) Not having to pay for the program, except for the $300 registration, until I got my first paying teaching job was wonderful. Since they don't get paid until you get a teaching job, they're very motivated to help you get a job and provide many resources to do so. My field supervisor (once I got my intern job) was amazing and so very helpful and caring. The process is all laid out and you go through it self-paced. Granted I do not have experience with other alternative certification programs to compare it to, but the process has been pretty seamless for me and I'm grateful for the program!
there s a COMPLETE lack of communication and disregard for urgency. I had contacted them at the beginning of june MULTIPLE TIMES (think twice or thrice weekly) up until end of july, saying that i needed to take a content exam that was ONLY OPEN FOR TWO WEEKS EVERY FOUR MONTHS (073 tasc) and that i even has a job lined up, but i got no response. the two times a receptionist even picked up, i let her know how urgent it was because the exam was only offered two weeks end of july before the next one in NOVEMBER.
but no, i never heard anything back. they finally added the thing to the portal to request your own exam, and even that i had to do TWICE for them to approve me for the exam. but it s too late, i wasn t able to start with the school i had intended to because i didn t have my credentials and over all am just honestly frustrated by the lack of communication.
and yes, i understand that at the beginning of summer there s a huge influx of people who join, but it happens EVERY YEAR so i imagine they have to come up with a more efficient way to deal with things.
also, i understand covid was and still is a thing - the thing is, though, i got NO response. it wasn t even late response, there was NO response AT ALL. and i called and emailed and submitted requests a LOT. i left voicemails too. but no response. so i don t think covid applies, i think they re just inefficient and have a disregard for urgency.
I have been calling and emailing for the last month and have not received any email or call back. I m close to the end of my intern year and it s been impossible to get hold of anyone. The guidance throughout this program is absolutely horrible and I would not recommend anyone to go with this program. Please go with a program who will respond in a timely manner especially when you reach towards the end of your intern year since you ll have more questions but will not get any answers and potentially hold you back. Also, please stop blaming COVID at this point. If COVID is the issue then please stop advertising yourself and trying to get more business when Texas Teachers cannot handle the customers they already have.
The content is good, but if you work during the day, it s extremely difficult to talk to a representative. If you call, you are put on hold for a long time and then asked to leave a number for them to call you. If you miss their call, the process starts all over again.
They used to be good about responding to emails until recently when I m asking questions that my job depend on. Hopefully I ll be able to finish my certification!
Abysmal communication and customer service. I applied on 7/7 and my application still says pending on 9/27. I have called and emailed multiple times, and still nothing. I understand they may be short staffed, but it has been almost 3 months. Decided to go with another program and was enrolled within a week. Listen to the other reviews and don t waste your time.
Speed is the key! I am about to get a teaching job since they were so fast! Taking my test next week. I recommend this program. I learn so much and I hope to have a job by the end of the month. I emailed once and got a email back within 24 hours with a test approval!
I can't even begin to express how easy it was to enroll. I read about how some people having issues but it tells you every step of the process on the video and online.
Hats off this to this company. Great experience.-
COVID IS NO EXCUSE. This is the new normal, the company needs to figure it out.
The content was good, but the company makes the process so insanely painful. It's impossible to get someone on the phone to ask the most simple questions. It can take WEEKS to get an advisor on the line. LORD FORBID you miss their phone call when they call you back finally. Considering I was actively teaching and couldn't just answer the phone, most of the time I missed when they would call me back and then it would take another couple weeks to get them on the phone. I recommended my sister to this program too and I feel so badly because she has had a worse time than I have.
They would also add new requirements to my checklist without telling me or explaining it to me so I would think I was done and there would be more I would have to have done.
texasteachers.org