COVID IS NO EXCUSE. This is the new normal, the co...

COVID IS NO EXCUSE. This is the new normal, the company needs to figure it out.

The content was good, but the company makes the process so insanely painful. It's impossible to get someone on the phone to ask the most simple questions. It can take WEEKS to get an advisor on the line. LORD FORBID you miss their phone call when they call you back finally. Considering I was actively teaching and couldn't just answer the phone, most of the time I missed when they would call me back and then it would take another couple weeks to get them on the phone. I recommended my sister to this program too and I feel so badly because she has had a worse time than I have.

They would also add new requirements to my checklist without telling me or explaining it to me so I would think I was done and there would be more I would have to have done.