Terra Residential Services, Inc Review

Not responsive, the representative for my property has always just stepped out randomly refusing to take my calls.

My experience with Terra Residential has been excellent. They have managed my rental property for years now. From background checks on potential tenants to addressing issues with my property while I was living overseas.

We are very satisfied with the service of Terra Residential Properties. They have taken very good care of our tenants and our properties for many years. They are skillful and well-trained. They are prompt with monthly and year-end reports and payments. We have peace of mind knowing that we can rely on them. We recommend their service without hesitation.

I have used Terra as my property manager since the MID EIGHTIES when I purchased 3 investment properties. They came highly recommended back then and, after 3 decades, I can certainly recommend them again to others today as well. They are very attentive and quick to respond to owners' needs. I highly recommend using their service for all of your management needs !!

Terra Residential is a super professional property management company. I rent from an owner who isn't located in the US. Whenever I have a problem, I submit a support ticket, and they get back to me immediately and send out a repair person. They are super professional and very responsive, and I'm very happy with their service.

Sent in all my information online....Apparently it wasn't enough. I'm very upset, my info is valid and credible. I was made to feel like because I work from home and my Mother owns the company I needed to send more information and I'm lying about my credibility and owning my own home. I was perfectly fine in proving all was true. I was absolutely very ready to lease a home with the option to buy upfront and wanted to pay my FULL year lease that day with a deposit. Its ashame, the experience I had and manner I was treated. Never again, will take my smile, good name, and money some place else where a lady knows how to be treated.

Terra Residential provides the best rental property management service. They always respond to tenants request and on obvious or minor repairs will get one of their approved vendors on the job as soon as necessary. I am contacted on anything major before they repair or replace.

I recommend this company.

Will not call me back. My previous contact was fired and no one told me and now the new assigned contact is ducking my calls. Unprofessional took 3 weeks to fix my oven.

Very nice and friendly. Regina and Rebecca respond to every email and fast as they can and answer any and every question you may have. Me and my husband just moved in and some electric sockets weren't working and they quickly sent someone over to fix all that for us. Very good with responding with maintenance orders

I would recommend Terra Residential to anyone looking to rent a property. The staff are easy to work with and responsive and the maintenance people know what they are doing.