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J
3 years ago

If you have a mountain bike don t bring it here. T...

If you have a mountain bike don t bring it here. They don t know what they are doing. Very nice people but they messed up my Trek downhill bike. They are not familiar with them and they will make things worse. If you have simple bikes with simple issues then they can handle that.

C
3 years ago

Service received was top drawer. Intelligent recom...

Service received was top drawer. Intelligent recommendations and the folk I dealt with were friendly as well. As a new cyclist it s all a blur, with things you might require/need, so thoughtful advice is always gratefully received. I can t think of any reason why I would go elsewhere in the future.

D
3 years ago

So spokes. Not that important right - but if you ...

So spokes. Not that important right - but if you don't have them and need them to build a set of wheels then you need a few. And getting them in Covid time is nigh on impossible.

I'd tried 3 different bike shops to buy DT Swiss spokes - something that they just didn't seem to be able to do - not calling me back, said they'd placed an order, and never getting the actual product.

So I saw that Cycle Trading Co had them online - not only did their website work flawlessly to place the order, 24 hours I had the product in my hands.

Honestly - after the bad experience of expert 'bike shops' give these guys a go - you will not be disappointed.

K
3 years ago

Purchased a bike in September from Cycle Trading. ...

Purchased a bike in September from Cycle Trading. The service I received was superb and was able to find a bike, helmet and lock that suited my needs. Have recently taken it in for the free service/check. Bike is still running well!

n
3 years ago

Great place. Didn't buy much (just getting a panni...

Great place. Didn't buy much (just getting a pannier bag for my wife's bike) but the guy running the place is helpful and went out of his way to find something that suits my wife. I'll go back again if I need something.

N
3 years ago

Awesome bike shop and your one stop shop for any b...

Awesome bike shop and your one stop shop for any bike or even HPV, probably the only bike shop that is capable of servicing a Penny farthing, with several in store most times. Keith is a local legend in the industry, and has one of the largest private bicycle collection that goes back to steel tired bikes and high wheel tricycles, and features local gems including a bike said to have been owned by Kate Shepard and the high wheel trike used by a local lamp lighter in the days before cars and electricity.
other bikes of every description can be serviced here, and is the best option for Unicycles with up to 36 inch supplied. shimano qualified mechanic and highest quality parts used, and almost anything is an option.
Go see Keith for your next bike or repair, once you've been there you'll be back for more.

E
3 years ago

Went in there needing a chain, overpriced ridiculo...

Went in there needing a chain, overpriced ridiculously, could get same product from local bike shop for fraction of the price. Staff weren't very friendly or helpful, I'd tread carefully at this one.

J
3 years ago

Very pleased with the service, bike, helmet, punct...

Very pleased with the service, bike, helmet, puncture proof tyres and lock that I purchased. The staff were very helpful and accommodating. They fitted the tyres very quickly as well and made adjustments to brake handle positions etc. Very good service.

L
3 years ago

Excellent experience - Ric the new owner has been...

Excellent experience - Ric the new owner has been around the cycle industry for many years. Has a wealth of knowledge .He sells and services all styles of bikes. A very experienced person who has staff that are very knowledgeable Genuine people and service has been excellent 10/10

D
3 years ago

Took my bike in on the off chance they would have ...

Took my bike in on the off chance they would have old brake pads for my bike. They didn't but the staff member was great and genuinely interested in helping me. He slighty modified a newer pad and fitted it to my bike for just the cost of parts. Also adjusted brakes and lubed things up! Excellent service and felt like a real human interaction which is rare these days! Shot bro!

A
3 years ago

After the sameness of all the chain shops (no pun ...

After the sameness of all the chain shops (no pun intended) I found Cycle Trading Co extremely helpful: its an old fashioned, take your time, nothings too much trouble place, with very, very experienced staff. If you want to develop a real relationship with your bike shop, this is the place to go.

P
4 years ago

Really good service when trying to sort out a bott...

Really good service when trying to sort out a bottom bracket for an old bike I was fixing for dad. Shop is well equipped and competitively priced to the usual t7, evo etc. but you get the service of experienced older staff.

P
4 years ago

Great shop with very knowledgeable owner my go to...

Great shop with very knowledgeable owner my go to shop for obscure parts with a lot of stock in store, have bought a variety of bike touring/packing kit from here over the years and the new owner has seemlessy moved the shop into the digital age.

Z
4 years ago

I bought a commuter bike four months ago from CTC ...

I bought a commuter bike four months ago from CTC and they were very helpful at the time during that process. I just took it in for a tune-up today, and it looks and feels brand new. Someone there did such a thorough job. Thanks, CTC, for the care you put into your work on peoples' bikes!

T
4 years ago

Great repair service ! Very friendly. Very experi...

Great repair service ! Very friendly. Very experienced. Did the work very quickly, and very reasonable price. A pleasure to deal with all round !
No hesitation in highly recommending Cycle Trading.
(I had tried 4 other shops and they either didn't have the parts, or didn't have the time, or were not keen on the job )

J
4 years ago

Took bike in to use their expertise. Got bike back...

Took bike in to use their expertise. Got bike back and problem persisted, took it back again and they said they'd do something which I explained had already been done. Then got it back still not fixed and felt palmed off!!

H
4 years ago

Very helpful and knowledgeable staff. Found out my...

Very helpful and knowledgeable staff. Found out my Chopper style bike is around 30 years old! There was a problem with my freewheel but as it's so old would be almost impossible to find a replacement so they cleaned everything, gave me a cheaper price and promised if the problem got worse they would attempt fixing it for free.

L
4 years ago

I really appreciate the service I received at Cycl...

I really appreciate the service I received at Cycle Trading Co. The team took time to help me make my decision, and were incredibly helpful making adjustments on the bike at no extra charge, so that it was just right for me. The shop has a large in-store selection, many of the bikes are quite unique compared to other traders. You can ride the bikes around a little to get a feel for them first which really helps in the decision process.