BFF Bikes Review

Just went in after my bike broke down. Very helpful and friendly with reasonable pricing. I highly recommend for any bicycle needs.

Great service. The mechanics will answer all your questions, and it's an incredibly welcoming place. I recently moved out of the area, but I'll still make the effort to come here for service.

Amazing women-owned neighborhood bike shop! The staff is excellent and always willing to help answer my questions and explain things. I bought my Liv road bike from here and absolutely love it! They also offer workshops and group rides for an even greater sense of community.

Excellent service, and the food was AMAZING!! Definitely a "must visit" in the neighborhood.

There wasn't a technician available when I came in. The biking gear there was also marked up (and bike accessories are already pricey.) All of their helmets were $75, no lower prices option. Overall was disappointed due to hype. The place felt more aesthetic than true. I didn't feel welcome either, which is a problem for many femmes in biking and I thought this would be a different circumstance which is why I came in. Tis too bad.

Friendly staff! Quickest front flat fix I've seen, to get me out of a pinch of being late. Super convenient location.

Friendly shop where everyone is knowledgeable. Reasonable prices for basic tune ups.

Fantastic staff and a very welcoming environment. Their community workshop classes like the Fix-a-Flat Clinic have been extremely informative for a novice like myself, and they've always been very helpful whenever I've needed any repairs or work on my bike in both the quality of service and explaining what's involved. Lots of gear too. There have been a couple times now where I've scoured the internet and other bike shops for the ideal accessories to find BFF has exactly what I'm looking for.

BFF is our neighborhood bike store and they have the highest level of customer service. At least once or twice a season we come into the store for some repairs and adjustments and they could not be more helpful. And they are very reasonable in what the charge. I highly recommend them!!

Can't speak highly enough about Annie and the team at BFF. I was in a hit and run incident shortly after purchasing a bike with BFF and Annie was willing to help repair the bike for minimal cost after hearing what happened. They're the only people in Chicago I'll go to for anything bike related!

GREAT TO WORK WITH

I love my new bike! Annie was extremely helpful. I ve only ever had hand-me-downs and garage sale finds, so I wasn t sure how to shop for a bike that fit me right. She and tinge staff did a great job making sure I was set up with everything I needed to make sure I got the best experience with my new ride.

Brought my bike in to bleed my brakes. The staff was very knowledgeable and friendly. They provided an up front cost as well an honest estimate of when it would be completed. They were able to fix up my brakes perfectly, got it done on schedule, and at estimated price (cheaper than Trek shop down the street). I will be bringing my bike back here next time I need some work done. Excellent Service!

I honestly think I'd be lost without BFF Bikes it's the most inclusive and inviting bike shop I've ever encountered. Not to mention, they're darn good at what they do. Stellar repairs, expert advice, and fantastic workshops. I always feel comfortable walking in here, and even more comfortable asking questions I might get a side-eye for at other shops. Thank you, BFF Bikes, for even existing, and for taking fantastic care of my ride.

Great bike shop, knowledgeable staff, excited to have them in the neighborhood.

BFF is a bike store aimed primarily at women's products. Obviously, they have tubes and treads and tools for anyone. However, this inviting space caters very well to getting women up and ready to roll. Please don't expect that this means a bunch of flowery and pink gear; bike gear is notoriously designed for men's bodies and the thoughtful selection of products, designs, and manufacturers tries to broaden the body types fitted here.

The staff are incredibly welcoming and helpful and approachably knowledgable; further, they have community events posted and centered around the shop. If the dudely atmosphere of some other bike shops is a bit of a put-off, I would recommend checking out BFF to engage with other people who love biking and can help you get more engaged.

Always great sales and service from BFF Bikes. This is a women-owned bike shop, and Gillian, April, Annie and their staff do a great job for the cycling community. You can't go wrong whether you're shopping for a new bicycle, accessories, or to have your bicycle serviced.

So glad to have found my neighborhood bike shop! Went in for a fix, they were nice, quick, and priced so low!

This is a good bike shop. The people here do a great job and also THEY RE SUPER NICE. All the stars.

I knew I couldn't make it to my desired location without my bike falling apart. I rode up to the north side to take care of a few things before I began to feel my peddle shifting its way off.
So did a search in the area for bike shops and found bff bikes. I was welcomed by a gentle smile from the owner and a welcoming atmosphere. It was surprising how clean this place is.
So I showed what I was thinking was the problem with my bike. And I'm bad at remembering names but the guy that was working on my bike not only let me know what was needed but why it would be cheaper to fix that problem so that it wouldn't warp the piece connecting them.
Any way mike was fixed when he said it would be fixed by cause he ordered the parts for me. The bike is working great again. It's like brand new, I really dreaded riding for awhile because of it. And cool thing was that he wasn't trying to sell me anything extra that I wasn't asking for. I'm coming back next time I need some more repairs. And I would recommend this place and that's that I'm coming north from the Pilsen neighborhood.

This is a fantastic bike shop. They stock bikes and accessories for all sorts of levels and riders. Mechanics and sales people are super friendly and they host all kinds of fun clinics and rides. There's even a comfy couch so if you drag a friend in with you, they can chill and not feel awkward (and who hasn't felt awkward in a bike shop???). It's women owned and women focused, but people of all genders are welcome. I totally agree with the reviewer who said that when you leave this place you feel like you've made a new friend.

Super awesome and knowledgable individuals who care for people and bikes all the same. Great prices and location as well.

I would recommend this shop to any gender they are very professional and care about all customers and their needs ... I had a rim issue and they fixed and made it much better and was very affordable! Jk about gender you guys are incredible and professional!

This bike shop is so helpful and has tons of events. I attended a fix a flat clinic and feel confident that I can fix my tires, or anyone else's, in a jiffy. Everyone was super knowledgable and helpful. They offer ever service your bike could need, have tons of great products and even organize rides for the community!

One of the best bike shops in city! would recommend to anyone looking to get into cycling -especially with their knowledgeable staff

I got a flat tire on my way to class and they were able to get me back on the road in only a few minutes. Prices were fair and service was kind and quick.

Bought my first bike here last year, they were super helpful as I didn't know much about bikes and needed a lot of help. I told them I was hesitant to spend much money because I wasn't sure how much I'd get into it (I ended up becoming obsessed with biking), so instead of taking advantage of my naivety, they gave me a really good deal on a discontinued previous year's model which they pulled up for me from the basement. Cut to a year later, I brought my bike in to have some adjustments to the fitting and they remembered my name almost a year later and adjusted the bike free of charge. Really great community bike shop, awesome people, highly recommend.

I walked in at the end of work on a Friday and was greeted by a baby, a puppy and 2 of the friendliest folk! I'm only going here forever.

BFF is an amazing bike shop.

The staff is friendly and knowledgable and the store has nice bikes at reasonable prices.

To preface:

I have been trying to find a bike for my girlfriend for over a year, with little to no luck at all. The majority of shops that I looked at simply did not have a variety of female bikes to choose from.

Fast forward to this past weekend (4/26/14):
I had heard the buzz about BFF bikes and having a free weekend on my hands, my girlfriend and I decided to go and check it out.

1. The ambiance in this shop is amazing. It is warm/cozy/ inviting. All good vibes from this place. They have a nice lounge area with a couch and interesting and relevant reading material.

2. The people. Liz and Vanessa ( one of the owners) were there to greet us as soon as we walked in the door. They were very helpful when it came to figuring out which bike style would best fit my girlfriend, without feeling like they were trying to sell us something.

3. The merch. I didn't take exact count, but i would say they had at least 10 different styles of bike to choose from accommodating just about any riding style. it felt like enough to to choose from without being overwhelmed by 50 different bikes. The brands are nice too, Bianchi, Giant and Public I believe.
They also carried stylish riding clothes (of which my girlfriend plans to go back and pick up).

3.5 - Service- they do have a service station. We only got a light tune up because the bike was brand new, but we plan on coming back for regular service.

4. The experience. We were able to go in, learn about their bikes, take one for a test drive, purchase a bike/helmet/lock. While they were tuning the bike up for us, we really got to know the staff and had a great time.

It is hard to walk away from BFF bikes without feeling like you've made a new friend. I would recommend this place to any level rider/ male or female.

These guys were amazing. Walked in with a punctured inner tube and walked out much wiser and a cleaned up bike. Fantastic service and very friendly people! I live next to bike shops but I will travel out of my way to go here.