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S
3 years ago

I ordered 20 phones from them and they sent the wr...

I ordered 20 phones from them and they sent the wrong ones to me and when I called my rep Roger Roloson he would not give me a refund and charged me 20% RESTOCK fee. I would never do business with them again and would recommend that you find another company to purchase any phone equipment from . Very bad company to deal with.

J
3 years ago

Good company, great value and customer service! I ...

Good company, great value and customer service! I know what we offer customers, I have seen the operations and work here. It is a great company that has been in business for a long time due to building long-term relationships. This is all due to the service, ethics and value we deliver.

P
3 years ago

Denise is the most communicative, organized, outst...

Denise is the most communicative, organized, outstanding rep ever! I am giving your info out as I think you have great prices and exceptional service.
I know we always don't hear good things about ourselves, only the bad stuff but I wanted to make sure you know I think that you are just the absolute best!

G
3 years ago

I received a DOA unit from them. I don't work for ...

I received a DOA unit from them. I don't work for them though I have over 3 decades of customer service and sales experience. I sent an email to the address for returns. After 48 hrs. I didn't receive a response so I called. They instantly pulled up my email, gave me a RMA # and had an email with shipping label sent to me within the hour. I call that exceptional. I will follow up on the rest of the return process when it happens. GAG

A
3 years ago

Absolutely horrible company to deal with. STAY AWA...

Absolutely horrible company to deal with. STAY AWAY! They misrepresent the products they sell, Polycom and Cisco alike sold as NEW, when in fact its poorly re-boxed, mediocre quality scratched up and they claim its NEW. I placed multiple orders, every unit came in the same! They value the face of the Dollar more than how to ethically perform business in this industry. You are disgusting and a disgrace to be in this industry!

W
4 years ago

Have bought equipment from them...The female perso...

Have bought equipment from them...The female person answering the phone has hung up on me personally 5-10 times on purpose.Complained to several people about this and nothing was done....I would never ever do business with this company....Apparently just a bunch of salepeople who could care less

a
4 years ago

I have been doing business withcTelquest for over...

I have been doing business withcTelquest for over 20 plus years .My rep is great and i have been dealing with her since day one . I have have my issues with them but they always mange to make me happy

R
4 years ago

We placed on order with them for 1000 tablets, we ...

We placed on order with them for 1000 tablets, we wired the funds (over $100,000), the shipment was never received. They say they sold the items we paid for, a month later, we still not have received the items ordered or a refund after many calls, e-mails and texts. They have lots of excuses, undelivered promised, and the worst customer service I ever encountered. I would strongly suggest you find another company to deal with as they are not trustworthy or reliable. Stay away from them
Lawsuit is coming their way ASAP.

A
4 years ago

WARNING: Avoid them or it's sure to cost you!

WARNING: Avoid them or it's sure to cost you!

My company has experienced extremely poor service and product quality working with the people at Telquest International. We only placed a couple of orders with the company, fortunately. Our orders were for Polycom VVX-series equipment. We have seen heavily used equipment, repackaged with aftermarket accessories being sold as 'brand new'. We have seen defective units being rejected for replacement and a very poor RMA processes/policies. We sell thousands of Polycom IP phones annually for RingCentral, AT&T, and other providers and have never experienced this bottom-of-the-barrel level of quality and service/support. As a business owner, actively suffering the consequences of working with this company, I do NOT recommend buying from Telquest International or their alter ego, ATHQ which sells on over Amazon, NewEgg and eBay. They clearly operate in the gray market and don't backup what they sell with any manner of dignity.

TelQuest International

TelQuest International

4.4