For the process of disconnection in the Costa Rican cable, the owner of the contract has to go and there is a long line, I waited an hour and a half to enter, it is understood by the situation of the sanitary protocol for 50% of capacity, however, the laws Priority services are not respected, in front of me an elderly adult was sent to do the long line, bad customer service by chat and generally customer service is in decline.
To return a cable television service you have to wait more than two hours. The employees are multipurpose, make cable contracts and receive equipment. Besides that many people go crazy to work, they spend a lot of time doing nothing.
Friendly people, at a very crowded location. They make the place feel warm amd comfortable
It's incredible, the place, the atmosphere, everything
Bad service bad information and I do not recommend it to my daughter they still owe her a refund almost a MONTH
Private company that runs like a public one, they can certainly improve
An eternal wait and a lousy customer service the truth is not worth having the cable service
This review is based on their cable service and the customer service of physical building.
It is not good, plain and simple. You pay a lot of money for mediocre cable/internet service that goes out every so often. Not to mention the even worse automated customer service that you have get through to recieve help for an issue, which can take even longer when your call gets disconnected and then you have to do it all again OR the automated voice for some reason repeats the same things again and again.
When it comes to visiting their sabana loation, it is a mission to get there during traffic hours and parking can be scarce, so go early and with plenty of time. Why go with plenty of time? Due to the wait time possibly being 1 HOUR PER PERSON! It can be quick but there is a chance you might end up having to wait a while. At least the person who attended me was polite and professional.
Overall save your self the trouble and find a different cable/internet service. ICE has fiber optic cable and digital tv so go for that if you can...but it might take 2 months for them to show up and install it.
Wait for service: over 1 hour. After that you discover that there are no one in the systems department so you cannot make the cable modem replacement. The customer support guy does a good job but he depends on another person to fulfill the request.
They have a terrible customer service, months of months until I had to go to the offices and in 3 minutes everything resolved
Comfortable offices, waiting area with entertainment!
Wow .... what an interesting place!
I had never been to a television channel and it was a unique experience.
Absolutely all the staff was very attentive, always willing to clarify doubts and to make the visitor feel good.
A special thanks to the group of the program "From mouth to mouth" that professionalism, are from now on my heroes!
Lo peor de costa rica. Worsr company ever in the world
In the media there is no company like Televisora de Costa Rica - Channel 7 -.
I went on a visit and it was great :) I won $ 80 in a game
Un funcionario utilizando el cel viendo Facebook y una fila 10 metros de clientes en las afueras esperando ser atendidos!!
...Y a la intemperie.
A row of 20 people and 1 cat attending Cable Tica
No children's amenities for those who wait
No coffee to sit 2 hours to do a procedure
For this reason the competition (Telecable) put a real office on the other corner of the sheet.
I love teletics I love what they give what I do not like because in the afternoons it does not give naruto dragon ball or the boy now that we are at home or other fables of the liking of the old people Saturdays and Sundays that do not help anything on TV
I was attended to promptly and the information was good.
The most false and sold information medium of CR and I do not even see it.
At the time I went bad platform service, in my opinion good internet signal service
A wonderful experience !! With a human quality of Randall, incredible !!! And the boys from the canal.
I can not cancel the tdmas account, terrible service
Excellent in this transmission of bulls teletica.el better.
Uncomfortable area due to high traffic, little parking area, staff from the external information area (the window facing the street) extremely unfriendly
The gentleman who makes it happen to one at the excellent counter very friendly only that the service very slow, almost two hours waiting, especially since they were early 8:30 in the morning
I congratulate you all for your great program. God bless you atte: Ariana Castillo Valverde
Is it an @ # $ ?! same as the other national channels
The motto of this company says it all
"ALWAYS WITH YOU"
Teletica goes from bad to worse, it is no longer the CR channel, it is the cui cui
We went to collect some prizes from a Mr. Nelson Hoffman contest and the super good treatment of Miss Chrissy Vargas, producer of the program, was incredible. A cool and pleasant visit. Thank you for improving our Pandemic Day #mil y algo
The reprogramming lately very bad. Bad programs like Boca Boca, I do not know how they subsist. They only teach stupid things. The programs are made to make their own "show". The news is not objective, I have seen interviews where the moderator is totally biased to one of the panelists and zero objectivity.
We get to remove the cable. Awkward parking. Bad cable and despite having withdrawn continue charging
Medium, private, biased, without objectivity, used to manipulate the masses only. Poor and poorly copied productions from other places.
From the week before Easter the image on channel 7 (for which we do not have cable TV) in the area of Tuis de Turrialba was unconfigured, so it is almost impossible to watch the programs that the television More
Excellent service and the best thing is that it is National Industry
Good service with ample parking, friendly and diligent staff
teletica.com
