TeleChoice Reviews

I have been with TeleChoice for over 3 years now, I love that they use the Telstra network without the Telstra price tag.

Their customer service is good.

Would definitely recommend them.

never had a problem. Except I can't log in to my account, you changed my password.. why ?

Like the newest addition of data banking for the prepaid plans. Thank you.

Telechoice Best Choice for membets. Very efficient and extremely care abour c ustomers.

Thanks very much. A nice surprise. Very happy with the service, have never had a problem with Telechoice.

Good priced plans and now they just added rollover data to next months bill, cool

The best telco by far to deal with. Easy communication, great plans, and exceptional customer service. I don't understand why anyone would be with another carrier.

More than happy with the service. Bargin price for product.

I'm happy to be a part of telechoice and I want to thank you for your excellent work

Always offering new plans and deals, and always making it so easy to switch if the other option suits better. Never had an issue with their customer service. Not to mention the great prices! Always recommending them.

Out of nowhere upgrades my plan to 18gb a moth free of charge

Telechoice are amazing! I have been with them for over 5 years, the coverage is amazing and they know how to look after their long term customers! Extra data, data banking and low costs!

Doubled my GB for the month's at no xtra cost..
AWESOME...

NOW l can BANK my un used Data..
Thanks

I'm rapt in the coverage, price and service since I signed up. Just got a complimentary small data top as well which was a pleasant surprise. Nice going Telechoice!

Happy with the experience generally but I live in Perth and I m sick of being woken up by texts at 7am. When Melbourne was on daylight saving it was 6am. You have customers in Perth.....treat them with consideration.

Liking the introduction of data banking. Great news.

I have been a Telechoice customer for more than 3 years now and have mobile services for both myself and my children.
Their mobile service leverage the Telstra 4G network and we have always experienced good coverage.
They have always provided a responsive service - much better than dealing with a large Telco.
They also proactively upgrade the service on a regular basis by increasing the amount of data included in the plan, without me having to initiate the discussion.

Have been with Telechoice for 10 years with no hassles. Probably could find a better deal elsewhere, but I am happy with the Network service and Data speed and nearly have reception everywhere I have been in Australia. Have increased my Data Allowance on their own accord thru their rewards system .Keep the Data coming.

Been with telechoice for about 10 years now. never any issues plans are fantastic would highly recomend all 4 family members are with telechoice and wouldnt have it any other way.

Always upgrading my plan and giving me perks for free :) Thanks!

Telechoice provides a really great service at a really great price, and then they have increased my Gb allowance AGAIN for no extra fee How great is that!!!
Cheers Brian

Excellent service and very reasonable price. Both data and phone line are always very smooth. Can stay connected all the time. Highly recommended.

Our business changed 100+ services to Telechoice, Is a Telstra SIM so coverage is excellent and pricing is hard to beat. Violette was great to deal with and i could not be more happier with the smooth changeover.

Very reliable service and invoices are always on time and correct

My wife and I have been with Telechoice for a number of years. Never had a problem with service or the network. Pricing is very competitive and the range of plans should cover nearly everyone's need. Very happy. The Perks are a nice touch. Thank you. Pity you closed the Colonnades store though.....hence the 4 stars.

I think I have just about tried all phone providers and Telechoice is best by far. The coverage, the Data available, and best of all the price. Very happy phone user.

Ever since joining Telechoice some years ago I have never once had a complaint about any facet of the operation . All has just moved on without fail.

It is best mobile network I have ever been using service so far. I am TeleChoice member for 4 years I guess. My mobile plan was 2GB and $500 credit at $16 per month. And recently TeleChoice has upgraded me to 3GB with no charge! I was thinking to move to other network. They offer me 6GB at $20 per month. But I dont need that much and not sure their network will be as good as TeleChoice or not. So, to anyone out there if you are look ling for mobile network TeleChoice is highly recommended by me.

except one or two incidents its amazing experience to be with telechoice

Telechoice has always been reliable,helpful, knowledgeable and available. Recently I have found out that the store in frankston closed and now I have no idea where to go for what used to be their excellent customer service. The men their were fantastic.
I will remain with telechoice but do need some information as to where they are now located. I do not like discussion over a phone or internet!

Great value and coverage, better than most. Have been with them for years and always been very happy, I challenge you to find a better deal!

Thanks for the notifications about changes to my accoun. Refreshing to have a provider who actually cares about the customer enough to notify them . Thank you.

Been with Telechoice for many years they've have always been extremely helpful. Thanks

At a time when Internet companies are making a mint with the whole population trying to obtain more data due to covid crisis meanwhile providing zero support, it is heartening to get freebies from Telechoice, such as ability to store unused data. So helpful at a time like this!!

Great service outside city. Extra bonuses for being a customer. Where do you find that. Like the low prices on sim only..

Excellent service. Excellent value. No problems at all.

Very happy with service, plan and perks!!! Thanks for the extra data.

Love this ph provider, they give you really good perks for being long term customers plus good value and reliable coverage.. yes winner

The stars should be showing 4.5. Twenty four hours after transferring to Telechoice I received three SMS messages. One message had been sent 48hrs earlier. Another message sent 72hrs earlier. The final message had been sent seven before receiving it. Apart from that I have not had any problems with Telechoice what so ever!! I highly recommend this provider to everyone!

Have been a Telechoice customer for 7 years during this time there have been a few issues but their customer service has responded quickly and resolved well. They re are the only telco that has generously rewarded me by addition of extra data without request. This is a great quality. I wish them well and trust they keep up the good service.

Great value plans and now with Data banking. It just keeps getting better! Thanks Telechoice.

Ordered a prepaid SIM which was never delivered. Ordered a 2nd which so far I have not received either. Eventually gave up and went with another provider.

Excellent service whenever I've contacted Telechoice. Staff always friendly and helpful. Any problem solved swiftly. Thank you for the upgrade in data. A fantastic surprise.

You made my day. Thanks for increasing my data to 3GB

Signal acceptance and quality of service are very good

Love Telechoice. Good value plans with the great coverage of the Telstra network. Particularly good when we travel in rural and regional areas.

I have been with Telechoice for many years, they always provide great customer service and the staff at The Glen Shopping Centre are always very accommodating to any queries!

Love telechoice! Great value, reliable coverage, and helpful customer service! I have no idea why you would use any other provider.

Excellent customer service! Consistently updating plans to keep in competition with others. Low cost and great network access. Have been with them for 5 years now!

Used to get 10GB a month, now I. get 20GB for the same price. great reception. I highly recommend.

Telechoice is the best they have the best plans around

Made my day ..... extra data with no extra cost recommend to all my friends to take on board

Great price for a monthly plan! Never had any trouble with network connectivity and I ve been upgraded at no charge which i m pretty happy about. Overall, excellent service and more affordable than any other plan i ve looked at.

Great customer phone service, amazing value and the reception and data speed is good.

I have had my mobile phone with Telechoice for a number of years now and can say that it was a good decision. Reception is great, plans are competitively priced and have had great service. I would highly recommend Telechoice. Thanks for the free data upgrade

Been with Telechoice now for +2 years. Great service and a pro-active upgrade. I shall be moving another family phone onto their plan as soon as its current contract expires.

Have been with Telechoice for a couple of years now and have had no problems at all.
Good coverage, particularly in country areas. Great value, great service - thank you.

Business team is really helpful and very responsive. Great people deliver great service. Highly recommended!

Outstanding plans and Now data banking Can it get any better

Telstra staff are really nice and helpful and they just raised my data from 2GB to 3GB for NO apparent reason! So it just made my day a whole lot better. Would definitely recommend Telstra to other people

Both myself and husband have been a Telechoice member for more than 5 years and would not go with any other Telco.
Service has been exceptional and the deals we are on are the best on the market.
We have told other telcos about the plan we are on and they say " can't beat that, stay with them" and we have every intention.

Great service provider at a great price with great perks. Really made my day when I received a message saying that they re increasing my data pack by nearly 50%!

Excellent price ,good reception,haven t had any issues ,would highly recommend

Excellent service and coverage at great prices! Keep up the good work

Great value and excellent reception. The best deal l ever had. Thanks TeleChoice.

Had no problems at all with Telechoice and would recommend to everyone. Just had me data doubled and unlimrited calls plus txt at no extra cost. AAAAA+

Over the years, I have used many mobile phone service providers with many varying rates of service & saticfaction. Since I've been with TeleChoice I've found their service to be outstanding & extremely cost effective, I would recommend their services to anyone looking for a reliable, cost effective & customer friendly Telco service provider.

I was literally thinking yesterday "It would be good if my unused data was saved!"
So happy they've added data banking to my plan!

Service is not bad.
But billing system and customer service are the worst.
I chat to solve a mistake as they over charged me.
The representative told me that he will escalate the issue and I should get a mail in 2 days.
Nothing happened.
Then I call the customer service a representative called Ella answered me after the second waiting time after having the verification she hold the line for 20 minutes.
10 days without solving me bill issue

I have never had anything less than fantastic service both the quality of the mobile service and any time I have had to contact customer service, it has also been fantastic. I would not consider changing to another carrier at all.

Never need to worry about competition with telechoice they're always adapting my plan to be the best and using the telstra network means great coverage

Very happy with Telechoice. Plans are fantastic and suited to my needs.
Also the perks add some well needed extras.
Keep it up Telechoice.
James.

I am please with the extra free allocation. It is good customer service that Telechoice have looked after long membership and loyal customer. Keep it up to help you stay ahead.
Regards
Chee

The team at telechoice are great in managing the expectations, new perks are added every once and a while ... if it was not for less than expected roaming service (countries coverage) I could have put 5 stars ...

Thanks for the extra data.
Very happy with Telechoice as my provider.

I love that Telechoice offer me plans instead of me having to research them...and then I get perks . Something for nothing...what s not to love! Thanks guys. Keep up the good work.

Quality service. Excellent value.
Highly recommended.

Thoroughly recommend Telechoice, just went to Tassie and full reception except in black spots.

Changed from Telstra to Telechoice after many years with Telstra, and couldn't be more happy. Telechoice has worked out much cheaper and their Data Allowance, which they have just increased at no extra cost, is far greater and cheaper than I had before. Very glad I changed to Telechoice.