About tele-net Coporation
Tele-Net Corporation is a leading provider of outsourced call center and customer contact services that are designed to communicate your brand values through Japanese-style omotenashi (hospitality). With years of experience in the industry, Tele-Net has established itself as a reliable partner for businesses looking to enhance their customer service operations.
At Tele-Net, we understand that every business is unique and requires tailored solutions to meet its specific needs. That's why we offer a range of services that can be customized to fit your requirements. Our team of experienced professionals works closely with you to understand your business goals and develop strategies that align with them.
One of the key advantages of working with Tele-Net is our focus on quality. We believe that delivering exceptional customer service is essential for building long-term relationships with customers. To ensure this, we have implemented rigorous quality control measures at every stage of our operations. From hiring the right people to providing ongoing training and support, we are committed to delivering excellence in everything we do.
Another advantage of working with Tele-Net is our expertise in Japanese-style omotenashi. This approach emphasizes hospitality and attention to detail, which can help differentiate your brand from competitors. Our team has extensive experience in implementing omotenashi principles into customer service operations, which can help improve customer satisfaction levels and drive loyalty.
Our services include inbound/outbound call center services, email/ chat support, social media management, technical support/help desk services, order processing/fulfillment services among others. We also provide multilingual support including English-Japanese bilingual agents who can assist you in communicating effectively with Japanese customers or partners.
In addition to our core offerings, we also provide value-added services such as data analytics/reporting tools which enable you track performance metrics like CSAT scores or FCR rates so you can make informed decisions about how best optimize your processes for better results.
At Tele-Net Corporation ,we pride ourselves on being a trusted partner for businesses looking for high-quality outsourced call center solutions .We have built a reputation based on reliability ,quality ,and innovation .If you're looking for an outsourcing partner who understands the importance of delivering exceptional customer experiences while maintaining cost-effectiveness then look no further than us!