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Lousy customer service was called asking about a r...

Lousy customer service was called asking about a replacement for slush machine and they were passing me extension for extension and so they had me, I had no answer of what I am looking for and I called again and now they do not answer, I went to you because I have had a few purchases there from weights, tires and orange peelers but they had never treated me so bad

They don't answer the phones

They don't answer the phones
They did not communicate which days they rest for Christmas