Had a very negative experience with Tanury and wil...
Had a very negative experience with Tanury and will be sure to tell my colleagues not to even bother contacting them. Four jewelers I know for a fact use them, and I was looking for a good plating service for my own jewelry line and asked for a quote through their website. I received an email back stating that they don't provide services for people like me, and I wrote back saying that I was a bit confused because I know of several people who use them for the exact same service. Never got a response. Tell me Tanury, how does it benefit you as a business to turn down a potential long-term customer while accepting others? Incredibly rude, unprofessional, and downright poor customer service. I work in a fairly large metalworking studio, and I've already started to spread the word. One metalsmith told me he had a similar experience. What's going on here?



