Tansky Sawmill Toyota Review

Great service. Prompt, courteous and explanations were clear.

Waiting area had free hot drink machine, that had 6 kinds of hot chocolate!
In addition to large area of couches & big screen TV, several reading/working tables were off to quiet side of the Showroom. WIFI was free (password poster is on top of coffee machine)! The busy Service dept got work done in the predicted tI'm frame!

The car shopping and buying experience has dramatically changed since the last time I purchased a car in 2000. To be honest, no one really likes the process of buying a car. However, due to a freak accident, I found myself searching for new car online. After I narrowed my search online, I visited several car lots before I wound up at Tansky Toyota where I was greeted by Richard Norman. He was extremely friendly but not pushy. First the beginning, he went out of his way to show me exactly what I wanted. I left the car lot that day knowing that I would no matter what car I would buy, I would be buying from Mr. Richard Norman.
Mr. Richard very patient and extremely helpful in allowing me to process what was my best and most cost effective options were. He went above and beyond to explain differences in multiple cars and their respective features. He explained the financial advantages of Leasing and made sure to answer my many questions; sometimes more than once.
After a nearly 3 week long informative dialogue, Mr. Richard remained pleasant to work with and consistently make me feel like I was the ONLY VIP customer he had. His sense of humor and professionalism helped to comfort my anxiety about getting my new car! In the end, I leased the new 2013 Avalon Hybrid, which is the car I originally went to Tansky Toyota to test drive. Mr. Richard Norman was awesome to work with, and as long as I am in Ohio, I will recommend everyone to purchase a car from him.

Richard Norman was very helpful in showing me how my new highlander works. He was very patient and answered every question. I was surprised at how different my new highlander is when compared to my older highlander. I have purchased both vehicles at Tansky's and I am a customer for life.

Erica Wilson was also a great help and went over all of the extra coverage I could purchase. She was very nice and professional. She took time to explain all of my options but did not use high pressure tactics to make a sale. I really liked her and I would recommend Erica and Richard to friends and family when it comes time to purchase a car.

Thanks for the great experience!

Had a great experience buying a new RAV4. Kudos to John Williams and Marc Cox for a successful day at Tansky Toyota!

My salesman Matt is excellent. Got me in a great car with no sales gimmicks. Just a good honest deal on a car for the money. They back up what they say by delivering great service

Richard Norman was wonderful to work with. I picked out the car I wanted and filled out the application online. When I got there Richard had my car by the door and the paperwork ready for me to sign. Three quick signatures later I was off to financing. In financing, the service was very friendly again. He was very helpful and mindful about my budget and did not try to sell me a bunch of unnecessary stuff for the car. Overall, I was in and out in 45 minutes! Very pleased!

I love toyota sawmill they're nice and helpful people and they need a better quality off vehicle for customer thank you Toyota sawmill

Bought my second Prius at Tansky about a month ago. I bought from them the second time because the price was right, I've always appreciated the good service I get at Tansky (thanks Rodney) and the salesman I worked with online was great (thanks Ryan).

Very quick service. There was a detail explanation of services supplied and items checked for wear. I always have great service at Tansky.

Very much appreciate the quality and friendliness of employees in service center. Always look forward to going there for service. Bryan was very helpful.

I had tires completed on Tuesday. When I picked my car up on Wednesday it was vibrating when I hit my brakes. Took my car back in and they said I needed to have my rotors replaced. Discussed how we were going to trade the car in soon and they said it still needed to be done first. So we had the rotors replaced. Picked my car up and my brakes were squeaking! We were suppose to leave that night for vacation in my car. I called the service department and they were closed. I text the sales guy we were going to buy the new car from. He said I m sorry. Nothing he could do. Used the chat online to speak with Jennifer . She gave me the number to the dealership. That was it! So we were scrambling to even know if the vehicle was safe to drive out of state. To make matters worse. I called when we were back and the receptionist was extremely rude. I left a voicemail for their service department as well as their general manager. No return call from their general manager. This has been an extremely frustrating experience. We ve used their service department for my car since we ve bought it without any issues and the gentleman we bought the car from was fantastic. However after the last 2 weeks of dealing with them I wouldn t recommend anyone use tansky Toyota off of sawmill! They have not made any effort to correct their own mistake and absolutely no follow up from management.

Lately I'm not impressed.. They are always scratching up my Tacoma they don't listen when you ask them to do something. I do not expect the type of service I get here from a dealership I take my Tacoma to a dealership for dealership level service not for crappy service..

the experience was great. the Richard was very patient with me, being a person who had never bought a car.

The guys in the service department move the speed of turtles to even get your information and are beyond rude. I ended up buying the tire I needed and going to tire discounters instead. They did a way better job and I only waited 10 minutes. Go there instead!!

The best thing about Tansky Toyota is not the peaceful upscale waiting room I'm sitting in waiting for my new Highlander to get its 5,000 mile service or the helpful sales people. The best thing isn't the amazing after the sale service they gave me when my temporary registration was about to expire as I was getting ready to leave for a trip and they sent a member of their staff to my house to go stand in line at the DMV for me and get the permanent plates (truly White Glove service!). The best thing wasn't their dilligent search all over the Midwest to find the exact combination of model, color, seats and trim that I wanted and import it from Cleveland to Columbus in less than a week.

The best thing, by far, is the car itself. I love everything about it, particularly the dynamic cruise control and the air conditioned seats.

We got a great deal today, no one can deny this man Richard Norman, great skill, thanks :)

Excellent service, as always.
Ervin Rhodes assisted me--knowledgeable, competent, friendly but respectful, no pressure. I would recommend him in particular and Tansky in general to anyone deciding to buy a new vehicle.

My car is being repaired. The parts are in transit and taking longer than expected. Travis is working wit me and keeping me updated

My husband spent over 3 hours waiting for an oil change - appointment was at 1, didn t leave until after 4. No one informed him it would be such an incredibly long wait. When I called for an explanation I was told that the computer said the work order was completed at 2:30 and he kept insisting there were 2 sides to the story ... definitely got the impression that they thought we were just lying. This visit cost us $115 and half a days work. Absolutely cannot believe that we were treated with such suspicion and distrust - we purchased our vehicle from tansky last January and had been customers since. All they could offer us to make amends was a free oil change. I wanted the cost refunded, but I honestly would been willing to compromise if I wasn t treated with such distrust, as if I was trying to pull one over on them. If they had just offered a sincere apology for the poor service I likely wouldn t be writing this review, but their first reaction was to disbelieve our experience and act like it didn t even happen. Truly disappointed and hurt.

Woody did a great job checking my maintenance records and keeping me up to date on the progress of the work being done on my van.

Great buying experience. The used car manager was a nice genuine guy, and a huge help when it came time to buy a car.

Sales rep was very cordial and knowledgeable. Explained things well and was very organized. I m 67 years old and it was the best car buying experience of my life

Super friendly and not pushy at all. Made sure I was comfortable!

At all times the Tansky staff members were professional and prompt in repairing the damage to my Prius. I am completely satisfied.

I have never had a more relaxed, pleasant and fun car buying experience! Thank you John Williams for your help! You really took care of our family!

I went here after being blown off at another dealership. I was immediately greeted at the door by Donell and was treated so well!! NEVER pressured to buy anything at all. I was able to drive two cars that I really liked and I ended up purchasing a car here just two days later. Financing was very easy and I am super pleased with my new car! Thanks so much!

I LOVE Tansky Sawmill Toyota!

As a woman buying and maintaining a car, I appreciate the way I am treated at Tansky with respect.

2 years ago when I bought my HYBRID RAV 4, I had a great buying experience! This was my first Hybrid, and the Tansky salesperson did a great job of educating me without talking down to me. When I wanted to test drive, they gave me the keys and let me TEST DRIVE BY MYSELF so I could get a feel for the car without the distraction of a salesperson next to me trying to sell me. (This made a HUGE difference LOVED the feel of the car, and came back the next week and bought it!)

I just had my last TOYOTA CARE 2 year service that was included when buying the car. I was so happy with my service experiences that I bought TOYOTA CAR PLUS for another 2 years of maintenance. My experience with MEGAN CROGNATE in Service was great, and I feel good about supporting a dealership that has people like her!

But on my last visit, it seemed strange and dangerous that the Toyota Car Service desks were moved into the garage entrance bay, away from the office inside with the rest of the service people. Especially on a hot morning, the exhaust fumes and noise of the incoming cars, a few feet away, was very distracting to me as a customer, and I felt sorry for the Toyota Care staff that had to work there.

I hope that Tansky Toyota management quickly moves the Toyota Car service area back inside, it made me feel that Toyota Car customers wasn t seen as important as the other service customers (I bought Toyota Car Plus anyway :-)

I had a very pleasant experience thanks to RIchard Norman on the sales team. He helped me to get the best deal I could with finding my first car. Would highly recommend to anyone on the market looking for a car.

The service was nice but they seems take a bit longer. 1 1/2 hour I waited in the lobby and got up to service desk to see if my car was done oil change after 90 mins waiting. . I found out the car was done already and the paper was sitting on the desk.

My service technicians are patient and answer every question I have. The last time I was here they let me borrow a leash since I forgot the one I had.

My experience with Tansky service department has been terrific. I have been a Tansky service customer since 1999, and currently have both of my vehicles routinely serviced there. Rodney Barrett is the best service consultant. He has personally managed the service of my vehicles since 1999. He always goes out of his way to insure my satisfaction is met. I would recommend Tansky service to friends and family without hesitation.

I just leased a 2014 Camry Hybrid from Tansky Toyota, and I couldn't be happier with the car, the service, and the entire experience I had at the dealership. I had not thought of leasing, and Ryan Spence, the salesperson, crunched some numbers for me, and at this time in my life, leasing is the way to go. What's great is that under the lease, there is a maintenance deal, so that means for a low monthly cost, I get basic maintenance included for about two years. The car is amazing, too--it's a lot of fun to drive, and it gets remarkable gas mileage. The entire process was pleasant, and I really think that when other members of my family need cars, we will return to Tansky.

I had an absolutely stellar experience here; Amel Mustafa is such a wonderful person - great to talk to and 100% fair. I can say this with full confidence instilled in my very being, because I am Sudanese so I know when talk is talk without the walk. I recommend this dealership to all of my friends and family whom are searching for a kind, easy, and fair experience in purchasing a vehicle. This dealership is tenfold superior to all others in the Ohio. It is imperative that I point out I am a car collector (I have been collecting since '93), I have purchased automobiles from others all over Ohio, and it is blatantly obvious to me that the authenticity of Tansky Sawmill Toyota is far greater than other dealerships in Ohio; you can't go wrong here!

I love Tanskys Toyota on Sawmil Road. Everytime I bring my car in for serivce the staff is always friendly. The atmosphere is nice and it has been remodeled and looks beautiful. They always have hot coffee or tea and popcorn available while you wait and they give me a candy bar when my car is finished. Thanks Tanskys Toyota on Sawmill Road for providing outstanding customer service!

I got few emails from Bob. He provided me two different quotes for same vehicle, and he did not answer my questions and no follow up. So I give up with this dealership and go somewhere else. I won't consider this dealership again.

Good service, the service manager always has to bring my truck in because no one knows how to drive standards anymore :-)

Tansky Service team has always been very accomodating! I had purchased my 2017 RAV4 here and have brought it in multiple times for service, the customer service has always been the best. They explain all the services needed on my car and also let me know if something could be done later or could wait. I usually work with the Service Advisor Chuck Kelly and he gives honest opinion/recommendation. The only 1 thing that I would like to see changing is the service technicians not being available at 3 PM or 4 PM and on Saturdays. I can understand they don't work Saturdays, everyone needs weekends. However, I wish they could stay a little longer on other days. It allows the customers to have the convenience of getting off work early and still be able to come and get vehicle diagnosed as opposed to bringing in the vehicle in the morning and going around without it. Other than that, kudos to everyone!

Only been here for service, and it's A+. Excellent staff, and fast, reliable service techs...one of the few places that's not out to nickel and dime you to death, but actually does what's needed and nothing more. Def rec.

Great experience and prompt service. Tony was very helpful answering all my questions and concerns. I strongly recommend this dealership

Good service and friendly staff. Had a manufacturing recall service here, and after the service I noticed some scratches on my car. Came back here, Chuck Kelly is very helpful and friendly. We are very happy that Toyoya Tasky has good employees like Chuck. Definitely this place is great and appreciate Chuck.

Terrible communication internally and externally. It took them over a week to service my car. I left voicemails and spoke to several people letting them know I wanted to move forward with what they had quoted, only to find out later that the person handling my account never got any of the messages and hadn't ordered the part needed. I had to consistently reach out to them for updates as nothing was being proffered on their end, and then was finally told that it was done and ready for pickup. After taking an Uber to go pick up my car, it turned out my car was not in fact done - they had just gotten the part and hadn't even started it yet so it would be at least another day. They tried to make it right by offering me a loaner for the last day and discounting my labor rate, but I will never go back here.

What an amazing service experience! The kind folks at Tansky put air in my Avalon's tires on the coldest day of the year. I'm from 150 miles away, so not a current client, but they didn't charge me anything. In and out in 6 minutes. Such great hospitality too. Kudos.

Cost for a 30,000 mile check up was way too high for what was done. An oil change, tire rotation and filter change with a battery inspection should not cost over $200.

Great experience all around... they were super helpful, never pushy and very up front with pricing for both my new car and the trade in. This is the second car I have purchased from Tansky and I will most certainly be shopping there again in the future...

Bob was very professional and presented me all options for the car I wanted . Really felt good when buying this car . 10 out of 10 great place to buy a car . See Bob if you want good buying expirience .

The staff was awesome. The rep Destry was great and Vicky from the Service Department went way over the top to help me. They were not able to recreate the issue my old 2003 Toyota (with262,000 miles) was having (because it is so random). But they tried really hard and they had a few theories which I hope to explore with them going forward. And in the end, I had to have my car back and they didn t charge me because they couldn t figure it out. which I very much appreciated. (There is nothing much worse than paying for a diagnosis and not getting a diagnosis!)
I ll be back!

I had a fantastic experience at Tansky! My salesman was Ervin and he took great care of me. Answered all my questions, no haggling on the price, and I got a wonderful deal on a two year lease for a 2016 Toyota Camry SE. The Toyota Care package that comes with the car is wonderful as well! I've never driven a Toyota but I'm excited about my Camry SE!

Great buying experience. Honest and great communication!! Wonderful, used, Low mileage car!!

had a bad experience at Tanskys Toyota, Dublin OH recently. Representative guy & supervisor were harsh and started going crazy when bargaining a deal. Much Better toyota Dealers are available in and around Columbus OH who are more friendly and who can provide better deals.

Bottom Line - Not worth it.

As always, service was excellent even in this unusual time. I felt very comfortable with the new procedures that keep employees and customers well.

Richard Norman helped provide a very pleasant experience.. He cut all the crap you would normally get with other dealerships and was a straight shooter. He really helped fight to help me get an extraordinary price and you can tell he really cares about the customers. I would recommend him to others, you will not regret it. Thanks Tansky!

Always a pleasure. They take such great care of me and my car. Free car wash. Quick friendly services.

I had a Fabulous Experience today! I walked into the showroom just looking to get some information and Christian was there to help. He did an excellent job listening to my needs and showing me great options. I ended up finding a car and he made the process very easy. I really appreciated him helping me set up my Bluetooth and Scout Navigation! Kudos to Richie for getting the deal to close!
Thank you Tansky for keeping that Family Business approach still alive.

I personally received excellent customer service while shopping for a new vehicle here at Tansky Sawmill Toyota. I had been to other dealerships around the area and none of them gave me even half of the friendly, courteous, and attentive service I was blessed with at Tansky. Richard Norman was immediately by my side as I began to look around the lot, and with his amazing persistence, drive, and knowledge I was quickly able to find my new vehicle. I am new as a customer at Tansky but if this trend of superb treatment continues, I will most likely be a customer for life!

Great salesman
No pressure
Lots of information

Easy to schedule, service is competent & ease of communication.

The service department has kept my Prius in great shape. Rodney Barnett has especially always been great - on top of service schedules, explaining work and making the whole process easy.

Tansky Toyota has always been great. Very professional. Service people friendly yet well informed about my car. Did not buy my car there but would certainly look there first before buying again.

Just bought my 2nd car from here today. The first was 9 years ago, still runs and looks great, just time to upgrade. That's why I love Toyota's, they last! The prices are always low on used cars. The service department is great and very reasonably priced. I had taken my 4runner to another shop, that tried to sell me replacement part that tansky said are nonreplaceable.

when I originally brought the vehicle in to get the seat belt replaced, the part was not available so they immediately told me I would have to come back when the part arrived. They had many openings to choose from morning afternoon and evening to get the service done. once they had the car the service took about an hour and a half and they were finished and called me and let me know it was done quickly. Check out guys were great, check in guys were great.

Decided not to switch up my car, as there weren't any options with a manual transmission in their inventory, but Lauren was FANTASTIC.
She took the time to show me any and all options I was interested in.

Always excellent prompt service. If there's a reason for a wait they tell me sooner than later. I enjoy going to Tansky for the familiar faces, & for excellent customer service. I feel like a valued customer always. Thank you for that

This place is bad. Can't figure out if a key needs to be programmed or not. Will drag you in for 1.5 hrs to go over your car and try to sell you more "needed" repairs.

Tony was very Professional. Went through findings of the car service and offered to make an appointment for my next service

Richard Norman was incredibly helpful! I had a wonderful experience at Tansky buying my first car. He was very accommodating and even offered to help me put my plates on when I came back weeks later to pick them up! Overall a great experience. Go see Richard!

I just recently bought my new 2014 Toyota Prius C from Mr. Richard Norman and absolutely love it. Going from a gas guzzling 1997 Toyota T-100 Pickup to this hybrid car has been night and day in terms of saving money on gas and being in the new millenium in terms of car technology. Heck, even having a car with automatic locks/windows is a step up from where I previously was.

Richard was very helpful in getting everything set up for us! He was very warm, welcoming and friendly. If you get the chance, I would definitely recommend working with him. Whenever there was any sort of down time with us waiting, he always made sure we were taken care of - whether that meant making sure we were filled up with coffee, cookies, or even just comfortable with making the purchase. He even let us test drive the Prius beforehand to make sure that was what we were needing - no strings attached..

Also - Richard's follow up skills were great. We didn't make the purchase on Saturday - so he scheduled a follow up with us the next day on Sunday, which I'm sure is not the most ideal day to go into work, with us to finalize the purchase. That being said, his dedication to the job was clearly there!

All in all it was a good experience! The time frame for the purchase was a little lengthy, but that is too expected! As this being my first "new" car purchase, I have not been disappointed at all. Mr. Norman - thanks again! I love the car!

Called several times to their parts department. Never picked up the phone. Tried calling their sales extension, very rude and not seemed trying to help. Please work on your customer service and pick up the phones.

Richard Norman assisted in my daughter getting the car of her dreams. He helped her to find a car within her price range. He has great customer service and we received excellent care. I will keep him in mind when I am ready for a newer car. Thank you, Richard for your assistance in making my daughter's dream come true.

Terrible customer service. If you can get them to return a call you will be disappointed with the outcomes. There are many other Toyota dealerships in Columbus who would be more than happy to receive your business.

Over the past couple months, I have been researching compact SUVs and crossover vehicles to be used as a family vehicle in replacement of my 2011 Toyota Corolla. I have been a Toyota customer since 2010 and my family has owned multiple Toyota vehicles. The RAV4 was an obvious choice but I (and my wife) very much like the Ford Escape.

During my oil change last week, I had the pleasure of meeting Richard Norman. I told Richard that I wanted to upgrade soon but had very specific numbers to meet. Over the next week, he put together a package that convinced me to not even drive the Escape. Richard was able to lease me a 2014 RAV4 AWD Limited with all the options within my budget and handled our discussion with the utmost professionalism and integrity.

Since moving to Columbus I have used Tansky for service on my vehicles and now thanks to Richard's service I will be a Tansky customer for all my future needs.

Oil change went as planned and im timeframe expected.

Working with Rebecca was great. I love my new 2014.5 Toyota Camry SE. Overall great experience.

Mark was very helpful, great experience working with Tansky.

Needed to take my '10 Tacoma Prerunner in for the corrosion resistant compound application as settlement from a class action lawsuit. Tansky applied the compound to the frame and returned it a day later. The application seems to be done correctly but the compound dripped from the frame when I got home, onto my concrete drive. The odor has made the truck difficult to be near, and the compound is still tacky six days after application. The Tansky folks were very good to me as they have always been. My service advisor, Destry Snyder, is always very helpful.

Awful customer service never back again never feel I'm customer , I was thinking to trade my car so the price they give me I don't like it so I asked him for my keys they just handle to me without any words any respect sounds like kicked out they're not a professional that was the manager. And they are too slow .

Tansky has always provided quality service at a fair price on my vehicle.

Typically consumers spend a few hours buying a car...but spend years haveing it services. Tansky realizes the importance of service and provide a first class customer waiting area and trained technicians to properly fix your vehicle.

A visit at the Tansky Toyota, Sawmill showroom has always been a pleasant experience. Be it sales or service. I would specially like to thank Mr. Richard Norman, sales team and Mr.Tony A LaFond for their help and support in upgrading my Camry 2015 to Camry 2017. Richard was good at understanding our requirements and recommending the best deal. He was always courteous and professional.

Good experience. Could not make a deal on the car, but no issues with experience.

My wife and I just purchased a 2014 Corolla from Tansky Toyota and the salesperson...STEPHEN KING...was incredible. He is a fine young man of outstanding character and is an honest salesperson. Our experience was top notch and we hope to work with Tansky and STEPHEN KING again in the future. One of the things I was most impressed with about the 2014 Corolla was the amount of trunk space and the ability to fold down the back seats because that is a must for myself. Thanks STEPHEN and thank you Tansky!

Stay away from this dealership!
We are in the process of purchasing a new vehicle and currently own two vehicles purchased from this dealership, a Highlander Limited and a Matrix. We arrived at the dealer and began working with a sales person when he had an unexpected appointment show up so he moved us to another sales person who was rude and condescending. This is the only dealership we visited that didn t know anything about Apple Car Play. The first salesperson had not even heard of it. The second, Benjamin, was somewhat familiar with it but was explaining why I didn't need it, while I was explaining why I am interested in the feature. Even manufacturers that do not have it are able to speak about it and what their plans are to integrate this feature into their vehicles. Audi, BMW, Acura, Lexus, Honda, and Subaru all had very good answers when inquiring about this feature. Toyota is the ONLY place we went that the sales person said what is that? . It is also the only sales experience that the sales person did not say, I m not sure about that, but I ll find out for you . When we asked to take the Highlander for a test drive he told us we were wasting his time. He thought the Rav4 would fit our needs better, however, he hadn't discussed our needs with us. He criticized us for looking at the Highlander because of the heated steering wheel, but again, he didn't ask why and didn't ask about or listen to our needs. Had the sales experience been good, the Highlander would have been at the top of our list. We obviously like the Toyota product. However, I had stopped servicing my current Toyota due to poor experiences at Tansky s service department and would have been hesitant to purchase from Tansky anyway. I'm very excited to be purchasing a new Lexus where the buying experience has been phenomenal. As long as the current management is at Tansky, and due to the bad experiences with service and in sales, it's unlikely our family will ever own another Toyota. There are simply too many other quality choices and dealerships that want to provide quality service in all aspects of the experience. Tansky is failure in my book. I would caution against visiting this dealership. Ever since they have built the new building everything has went downhill and it s really unfortunate. I've also posted this review on my mom's group which has over 5,000 members and will continue to share this experience with others because it was so terrible.

It's impossible to get the price of the vehicle from them without going going through their sales process. Multiple times have I gone there, and each one had the same bad experience. I asked for the price of the car, and they want to go sit inside and start asking a lot of detailed questions. When I stated that "I don't think you should need my address, phone number, email address, or knowledge of what vehicle I have now just to tell me what a car costs", they refuse to give a price. It seems that it is just their policy to not be honest, upfront, and open with their customers. If the price of a new car depends on who I am, then they can sell cars to someone else. I gave two stars because their service department treats customers well. Unfortunately, I have to drive farther from home to buy, though.

Edit:. They reducing my review to one star because of their response. The window sticker doesn't represent the purchase price. It's legally required to display a window sticker, so that doesn't mean they're up-front. A payment amount is also not a purchase price. I asked them explicitly to give me a purchase price, not a payment. If you need to figure out who I am before giving a price, that's anything but up-front. Saying that they're up-front in pricing when they only want to give a price masked by a payment amount after harvesting information is anything but honest...they're quite literally doing the exact opposite of what they're labelling it. By their own response, they have validated my complaints.

My family and I had a great experience at Tansky Sawmill Toyota all thanks to Richard Norman, he went beyond our expectations to make our experience on returning leased car and financing brand new one. Richard Norman didn't just try to sell, he actually took everything personally and had a long discussion with us about the car we want (which at that point we didn't know which car we will choose)
End up getting exactly what we wanted on the great deal with excellent experience. Thank you Richard Norman!