Synstar Review

I was recommended to use their Liss premises for an Apple Macbook upgrade, pre-lockdown. Rob and Stephen are very polite and have customer service as a priority. Since then, I have used them to restore my crashed iPhone frozen on the Apple screen of death ! They do not give up easily. It took some time but it's back working after a full backup from iCloud. We all rely too much on these tech toys.

Very knowledgeable bunch and always a delight to talk to. Would highly recommend, especially for business support

I recently cracked the screen on my Macbook . I took it to Synstar in Rake where the service was excellent as always. Lilly quickly sourced a screen and I had my Macbook back in 3 days. In the past couple of years they have helped me solve quite complex problems with my Acer computer. I cannot recommend them highly enough - always a pleasant welcome and a high level of professionalism.

Excellent service from the team. Quick service and helpful staff.

Excellent service by the friendly staff. Diagnosed and repaired in 4 hours. Fantastic.

Good guys - care about the client - always work hard to overcome challenges quickly.

Great service. Very friendly and helpful staff. Nothing too much trouble.

Very helpful, fixed my printer, which is now working a treat

Other than the Manager called Rob I found the customer service very inconsistent, I had to keep calling them to find out what was happening with my computer and I very rarely got updates from them. After two weeks they couldn't find out More

Due to problems caused by Windows updates, asked for my laptop to be reverted to Windows 7. Completed in a couple of days and offered advice and guidance on additional bits and pieces. First class service, would certainly recommend.

Great customer service, lots of effort to help me resolve my issue 10/10 will use again and recommend. Manys thank Lily.

Syn Business are an excellent company to work with and they can provide professional remote support. I actually used them for a cloud backup, which they did excellently, on time and at a great price!

This is the second time that I have used them and both times they have offered a swift and efficient service with helpful advice. I would not hesitate to use them again.

Very efficient and helpful, Mark sourced what we were looking for easily which was cheaper than us purchasing online. Would definitely recommend.

I was having problems backing up my hard drive (WDmyCloud) to an external drive. After several failed attempts of trying to do it myself I decided to call Syn Star IT Support who managed to backup my old data onto my external drive and offered good value for the service from start to finish.

The staff were courteous and knowledgeable as to my pc's problems.

Again I found Syn-star quick friendly, helpful - and flexible. As an author of a 'nail biting wild ride' mystery thriller (The Tissue Trail Conspiracy) on the way to being a movie I need my computer to be fully operational 100% of the time. Syn-star in general and Milly in particular absolutely fit the bill,

Efficient, Friendly and helpful service. Robert is very knowledgeable. Would highly recommend them. Karen Hope Featherstone

The service was excellent. Lili was very pleasant and helpful. Has I am disabled, she carried my computer to and from my vehicle. My computer is a 27" IMAC. I had a problem with the screen going black. They fixed it with a replacement graphics card. While they had my machine they cleaned out the dust.
I recommend them to anybody who has a computer equipment problem.

Top marks for Syn-Star, They managed to source the problem with my Mac, offer me a solution to fix it as well as recommendations for further future-proofing I could do; with no hard sell or hidden costs including a swift turnaround. I got a 5-star service throughout from Lily and Rob so Im giving them 5 stars.

I was recommended to use Syn Star for replacement of the battery in my iPhone.

Very efficient and prompt service, battery fitted in an hour, at a very reasonable cost.

My iPhone now has a new lease of life and performs like new.

Highly recommend Syn Star,

They've had our iMac coming up to nine weeks now. Petersfield were unable to identify it was a failed motherboard so it was sent to Portsmouth after I complained it was taking too long. The Portsmouth store picked this up quickly and replaced it with a faulty motherboard so we're now waiting for another replacement from the U.S, because apparently no where in the UK had them in stock prior to Xmas. Perhaps this company are able to fix PCs efficiently but I highly recommend taking your iMac to Apple, even if your warranty has run out. They would have fixed it in no time. This has, and still is causing problems for us, because our life is on that Mac. We're seriously cheesed off. Giles Cleverly is the owner and he puts his own positive reviews for his own company.

Excellent. Rob and Lily are very helpful and knowledgeable - great team. They advised on the kit we needed and undertook a service and upgrade for an existing machine. Rob came to install and he was efficient, tidy and very knowledgeable.

Awful service and a broken useless iPad after two months wait. It only needed the screen replaced.

Last week I had my trusted old Mac Pro (desktop tower 12 years old !) repaired by Syn-Star & to my amazement they not only found the spare parts for it but repaired it quickly & efficiently ! Very impressive ! Syn-Star you're a Star !

Excellent service from Lily and the team in helping me choose a Laptop and new Monitor. Professional, customer focussed and very patient so would certainly recommend.