4 years ago
I was a monthly unlimited member for 2 years. The ...
I was a monthly unlimited member for 2 years. The trainers are fantastic and deserve 5 stars, however over the course of my 2 years, the place and overall experience took a significant hit.
- There are no lockers - I was told to go to a different gym if I want lockers.
- For a while the bathrooms had only bar soap and we were expected to share. The toilet is also constantly clogged and the showers are filthy.
- There are no more wipes to clean equipment after each class, so most of the mats and weights are grimy and leave your hands brown.
- There is nobody working at the front to check people in/assist new members etc. You are checking yourself in on an iPad (which was broken for almost 2 weeks meaning the trainers now had to extra work).
- Multiple SkiErg machines have been broken for months and are still not adjusted properly.
There were several other issues, including classes being cancelled without notice, and instead of an apology (in all emails, sorry was never once used), whoever was responding was trying to blame me.
It is obvious that management doesn t care about the place and is happy just taking the money and spending it on themselves, instead of investing it in making the place better.
If you re looking for a decent workout in a pinch, it s a great option, otherwise I would steer clear.