Suunto Reviews

I started working at suunto in Jan 2013 and still enjoy getting up on monday's. Despite working hard, there is a sparkling sense of humor and warmth in the team. Great place.

The service has been moved to Vallila without any mention. There are no officially parking place, no sign of Suunto Service.
Service is ok and it is really needed.

Hi can i ask if my package from philippines is arrive at your service? Because i was deliver at your serive center in finland suunto oy please let me know thank you

This company is very special.
I had no bill or proof of purchase beause the watch was a few years old. They repaired my watch for free! Where do you get service like this in 2016! You deserve 6 stars

Wy not suunto traverse alpha 100% solar ??

Deze suunto traverse alpha is een echte alles kunner.
En ook nog eens prachtig vormgegeven.
Voldoet aan de militaire standaard.
- maanstanden
- baro meter
-alti hoogte
-alarm instellingen
-timer stopwatch
-dual licht wit&rood
-shot ditection
-route vastleggen
-broodkruimel spoor om weg terug te vinden.
En nog veel meer.

Long wait for repair, but extremely fast, free back / forth express delivery. Top.

My review refers solely to Suunto's customer service!

My watch's screen suddenly turned black twice in 2 months. You could not (hard) reset the watch. I tried anything.
Then I talked about 45min with the customer service (any third-party provider who is not able to talk to the repair service center). Totally hopeless...
After my first repair - it took 5 weeks until I got it back -, they told me that my watch is total fine and is working well. Indeed, my Spartan Ultra worked for about 2 weeks. Then I had the exact same problem beforehand (turned back and didn't respond on pressing any buttons; also any combination and any duration).
I made a video of this issue and sent it to the repair service again...
Now I am still waiting for my watch. By the way: it is <1year old!

They really cannot help you with anything at the customer service. The only thing they do is they will send you a package label so that you can send it to the repair service in Finland...

Even though I could not really use my watch for about 7 weeks, they did not offer any compensation.

Very very disappointing. Really bad customer service for such an expensive watch.

Excellent. Only. Never in my life have I received SUUNTO's attention for a product / brand. Really off the charts

Went to visit the HQ. The personnel and all the experience could not be described with words. Great company and great office.

A company that upholds Finnish professional skills and manufactures high-quality sports instruments.

I do not recommend Suunto, the goods are all defective, there is no technical support. A lot of time and money is spent on elimination of small failures. The product does not work and constantly crashes. On big stupidity has acquired (( suunto ambit 3