Sutter Memorial Medical Center

Sutter Memorial Medical Center Review

Reviews 10
4.1
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R
3 years ago

Can t say enough about the 5th floor Oncology Hosp...

Can t say enough about the 5th floor Oncology Hospice Care Night nurse on Thursday night May 27th (Katrina, a true Super Star Care Giver) and the day nurse on Friday May 28th (Hannah, another Super Star).
However... when asking for some water, was sternly informed that water was only for patients, but staff would ask the floor charge nurse.... last I heard.
Not a cool feeling as we are/were with a relative with end of life care and other things on our minds and hearts.
I m sure it could have been said different/I could have taken it differently etc. But again, was at an emotional low point and that was a sticking point. For a cup of water....

K
3 years ago

I have been in the ER and on the floors with my el...

I have been in the ER and on the floors with my elderly mother over the past 3 years and been quite pleased with the care provided. I myself have been in both the ER and the hospital and also quite happy. I'm a retired RN and have fairly high expectations and have not been disappointed.

R
3 years ago

I ve had better experiences the nurses tended to w...

I ve had better experiences the nurses tended to want a lot of blood it felt like an event! Great staff but really loathed giving blood though. It was painful. Couldn t find my veins. They were a great staff in any event! Thanks again

S
4 years ago

I want to thank Nurse Sandra Ampha at Memorial Hos...

I want to thank Nurse Sandra Ampha at Memorial Hospital. It is never fun to be in a hospital. Sandra has been so awesome with her great smile that I can feel under her mask. She has such a great personality and is so caring and understanding.
Always ready to help and explain what is going on!

T
4 years ago

Ive had 2 hip replacements here at memorial hospit...

Ive had 2 hip replacements here at memorial hospital and ive had nothing short of great experiences both times! The staff is always very friendly and eager to help no matter what. There was an RN named Ron (I didn't get his last name) on the 3rd story there who went above and beyond for me and treated me as if he was someone from my family.... overall great experience!!

c
4 years ago

CNA and Nurses are amazing. Front desk guy with bl...

CNA and Nurses are amazing. Front desk guy with blond hair , blue eyes and wearing scrubs was very very rude. Felt a negative look while he was talking to me. He should not be working in this amazing hospital full of amazing heroes.

J
4 years ago

The two times I came into the ER at Memorial, I wa...

The two times I came into the ER at Memorial, I was blessed with the same nurse, both a year apart. And when I say blessed, I truly mean it from the bottom of my heart. Becky is an amazing RN in the ER. I never felt alone, and she took care of me like I was someone close to her. Super professional, caring and thorough. Thanks for making these traumatic experiences for me more bearable and pleasant. You are an angel. Cindy was awesome as well, she also went the extra mile to make sure I was comfortable. The other staff were awesome too, I was triaged efficiently and never felt neglected the whole time. Thank you!

C
4 years ago

bunch of clowns work here, my mother had been admi...

bunch of clowns work here, my mother had been admitted for shortness of breath, but well in the er they put her in a room and closed the door, so they didn t have to hear her, wouldn t be the first time this happened, January 2019 a previous stay in the AMCU 3rd floor, I caught them having her door closed , but wen I called so they can open the door which they did as I walked on to the floor my moms room door was suddenly open and a cna was running back to her seat at the nurses station, well back to my mothers final stay thanks to the unprofessional nurses CNAs and sorry uneducated hospitalist , Dr Yamin Aung, MD to be exact, she kept insisting that my mom had some type of cancerous issue in her lungs, when we had been through this before , my mother was on hemodialysis and was not managing her fluids intake, so in between her dialysis treatment she would tend to have fluid overload in the lungs, so the dr had a procedure done feb 8th 2019 , mind I had just seen my mother the night before and spoke to her on the phone 1 hour and a half before this Dr Aung calls to tell me my mother is dead, so I reply back with what? She said I believe she has passed, she isn t responding so I told her my mother is a full code get to work, so drive like a mad woman to the hospital, by this time they have transferred my mother from the fifth floor to the icu 2nd floor, dr aung was no where in sight, so there was a team working on my mom , the guy that was doing compression on her chest was putting hardly any effort the machine kept repeating it self for the nurse to compress firmly and faster, this was about 1030 am , finally they got a heartbeat and intubated my mom, she had her eyes wide open, no reaction , she was starting out into space, that whole entire morning the nurse and icu dr had our family getting our hopes up thinking she could possibly come out of this , but was not yet 100% positive, my brother and I decided she has been through enough, let her be at peace, this was in the evening time when we finally spoke with the icu dr, and stated that she has been through enough, so already near dinner time the dr aung decides to make a appearance and says how she wanted to show me the xrays of my mother s lungs So I step away from my mothers bedside to the computer at the nurses station, as she shows me the xrays, then this dr states to me that she believes my mom passed away on the fifth floor and that my brother and I were making the right decision, and walks away, well I acouple days after my mom passed , it was Valentine s Day I requested her records , and the morning my mother passed, my mom had a procedure done it was a thoracentesis , well she token back to her bed , from the IR , she was not attended to for at least 20 minutes from what dr aung stated, and when found she was unresponsive and not breathing, so a code blue was called, one of the attending code blue doctors the one that intubated my mom said when she arrived to my mothers bedside on the fifth floor for the code blue she was trying to understand why my mom was not hooked back up to her cardiac monitor, when she was brought back from her procedure, and that my mother was still under the sedation from the procedure, so who ever the person that transferred my mom back to her room from the procedure room, just left my mother there to die, with no monitors to alert the nurses station that my mom was coding, or that something was wrong, on my mothers death certificate the cause of death says cardiac arrest, how is that gona even be the cause , when my mother didn t have her cardiac monitor on , and a mother didn t have no vitals or blood draw for any labs that entire morning, early morning, no data recorded, like they usually would do through out the whole night, but that day and night before they didn t even tend to my mom at all, I am so thankful for my nanny cam, it just pieced the puzzle together ... I suggest that you invest in a nanny cam just so you get the truth behind these doctors nurses and sorry CNAs lies, and laziness. Rip mama ,

Sutter Memorial Medical Center

Sutter Memorial Medical Center

4.1