This company has to be one of the most honest companies we have ever dealt with! Our tech, Sam, was very knowledgeable & had our problem fixed in a few minutes! Very friendly staff!! We would highly recommend this company!
Sam was professional, solved the problem quickly and efficiently.
Was very impressed by Sam and the people here at Sunbelt. From the appointments and the diagnostics was fabulous and would recommend them for future work and will call them back to help with more electrical stuff.
Paul did a great job! He came in and went straight to the panel to start at the source which fixed the bad breaker he replaced. He was very confident in his work and made sure the outlets were working before he left.
Scam these people are ridiculous horrible experience
Sunbelt Electric sent Conner out to fix my ceiling fan. He was professional, knowledgeable, answered all of my questions, and was able to diagnose and fix the problem to my great satisfaction. I'd definitely recommend Sunbelt, and specifically Conner, in the future.
Technician- Jim- Great communication, on time, efficient and effective. Couldn t ask for better! Thanks
Fixed my electrical issue that was causing the hot water heater not to work. Our tech Cole was kind, professional, responsive and on time! Will definitely use them again in the future!
The Sunbelt Electric Team has taken care of my electrical needs for a couple of years now. I can't say enough good things about the company as a whole! Frank is extremely professional, on time, honest and doesn't try to sell me something I do not need. Thank you Frank and Sunbelt Electric for the excellent service!
We used our home warranty and this is who they sent to our house. Our electrician Dave was awesome. Clean uniform, shoe covers, face mask, polite, professional and solved the issue in like 5 minutes.
Cole with Sunbelt was very professional and knowledgeable. He repaired our electrical issue quickly and thoroughly. I highly recommend this company and Cole as a service technician. They were able to set up an appointment within 24 hours of me calling them.
My lights in my house had been flickering for the past couple weeks and I called my home warranty company. The warranty company sent out Sunbelt Electric for my call. I must admit I had low expectations as I had worked with companies for other issues with my home warranty. Frank was the technician who responded to my house call. Not only was he extremely professional, polite, and arrived on time calling ahead to tell me that he was arriving soon, but he did little things that most other home call service technicians don't do such as wiping his feet before he comes in the house, making sure that he is not tracking anything into the house and avoiding walking on carpets and cleaning up after himself. After explaining everything in thorough detail and waiting around to make sure the problem was solved he then showed me how much I saved by calling the home warranty and how much it would have cost me had I called him directly. He even asked if I had any other questions and when I told him I had a problem with the electricity running to my pool pump he took a look at that too and offered his advice.
I won't hesitate to call Frank at Sunbelt for any future needs.
the office at Sunbelt kept in communication with me as to when the technician would be arriving. When Frank arrived he was knowledgeable, polite and efficient. Great Job.
Dave was very professional and knowledgeable. He was able to quickly assess the issue and provide an intelligent resolution. I would definitely recommend Sunbelt Electric and especially Dave. Thank you for your kind assistance.
We had a very courteous and knowledgeable electrician, Montana. He got the job done quick and answered any questions we had.
Frank was amazing. Very professional. I highly recommend him
Cole, was quick and very friendly. Thanks for fixing it.
Michael did a great job. He was at the house early and texted ahead of time. Reviewed the problem that a washer kept tripping a breaker and changed out the breaker and explained why it needed to be changed. thank you
Sunbelt Electric will be the only company we will ever call for our electrical needs. Dave the Tech was personable, quick and efficient. He problem solved our ceiling fan with ease and efficiency. I love how the company sends texts and alerts to let us know exactly when to expect the technicians AND Dave personally called when he was 15 minutes away. LOVE THAT!
"[Service, Price, Timeliness, Technician] Sam is a great representative for Sun Belt. Quick, professional and courteous. "
Today Sunbelt Electric sent out a tech named Frank to fix a ceiling fan in my home and a short switch in the hall. Frank was a great tech he was prompt, very knowledgeable, friendly and respectful. Very professional and efficient. I would highly recommend Sunbelt Electric to all my friends and family for their electrical needs.
Michael, the service tech, was great. He diagnosed and fixed the problem very quickly and efficiently.
Ken was fantastic. He knew exactly what was wrong and was able to fix it quick and was able to explain everything .
I couldn t be happier with my experience! My electrician, Dave, needed more time to properly fix my situation, so he was back again the next morning. My house is close to 80 years old, with some remodel head-scratchers, so I was very impressed with Dave s determination to find and fix the problem. Not only was Dave a super nice guy, but this company is extremely well set up. They send you GPS info to let you know when your technician will be arriving. Why aren t every businesses doing this?? It amazing, and should be so simple these days. If you don t know where to start, call Sunbelt. If you have a 50+ year old home you should probably mention that so you can schedule an extended appointment just in case.
Connor from Sunbelt electric was my amazing technician. He was friendly, knowledgeable and very professional. Had my AC unit up and running in no time flat, literally! Highly recommend. Would give ten stars if I could. Thank you Connor!
I had two of the most professional courteous men come out to fix my electric and my ceiling fans! Great prompt service thank you Frank and Ken you two men are the best!
I was experiencing a whole slew of problems with my home electric until Sunbelt came out. My technician Connor was super helpful and very knowledgable. He even walked me through what was going on so I could try to better understand the situation. Great company. Even better service. Thanks for all the help!
"On time, and resolved the problem quickly. I also like he was fully in PPE gear, booties, gloves, and stayed social distance. Very nice and explained the problem to me. Thank you Dave.
Kindly
Janice
Cole was very professional, and handle the task swiftly. His level of professionalism is not commonly found in today's work force. He is a valuable asset to your company
Dave went above and beyond to ensure all of our issues resolved. He was extremely attentive and a pleasure to chat with. I ve found my new electrician company, thanks again!
Just had Frank at my home due to a malfunctioning ceiling fan.
He was on time and provided excellent service. Frank was professional yet also kind, and I appreciate that! Thank you for the great and fast repair/replacement!
Excellent service from the initial phone call to the technician's timeliness. I felt that I was listened to, understood, and respected as a customer. I would highly recommend this company and would use them again.
Very good customer service. Technician, Dave took time to explain the issue and fixed it in a timely manner. He also replaced a ceiling fan remote which has stopped working. Highly recommend this company for any electric work.
"[Service, Timeliness, Technician] This is the second time I have used Sunbelt via my Home Warranty. Each time the service has been quick, efficient and friendly. They dispatch quickly and keep u updated via text and email. Dave was great, friendly and did an awesome job in explaining what needed to happen to get my ceiling fan replaced. "
Jim our technician was timely and quickly isolated and repaired the issue. Highly recommended!
Update to owner's response: As my review stated I did replicate the problem while the technician was there, he refused to acknowledge it.
Original review:
I had a poor experience with this company, mainly the technician I dealt with who had poor communication skills. I have a few GFCI outlets tht seemed to be tripping at random, so I figured they needed to be replaced since they are over 10 years old and a family friend electrician suggested to get new ones. I decided to just go with my with my home warranty company in case there was more to the problem than that, and they chose Sunbelt Electric. The technician who was dispatched to my house called before he came and I explained the situation and he said unless I could show them trip in front of them he couldn't do anything for me. Since they tripped at random I cancelled the call so I wouldn't be charged. Days later I tried to vacuum out my car and my vacuum would make them trip, so I placed another call. When he came out, he didn't even care to have me show him that they would trip using a vacuum and went around plugged a small night light in each one, which of course didn't trip it. He didn't do any other diagnostic tests or investigate if there was an underlying problem, but just said "motors and hair straighteners will make every GFCI trip" which seemed bogus to me since I have never seen a hair straightener or vacuum trip a GFCI like this in all 30+ years I have been alive. He said he had to go to a nearby appointment but would call the home warranty and come back after he got a hold of them. Minutes later he called me back and said the home warranty would not cover it because he told them they are functioning since he could plug a small night light into them and they wouldn't trip from that. It was as if he didn't understand that people use other things in their home besides night lights! So I got charged a service call for nothing because he led me to believe that if I could show him they weren't functioning properly they would be replaced. It seems like he just wanted to collect his service call fee and get out. When I asked him if he would be annoyed if he had this problem he refused to answer and just hung up. So I guess according to a "professional" my electrical system "works fine." This experience was such a waste of my time and money. Perhaps other electricians working for this company are better but based on my experience I have to give 1 star. Sorry Sunbelt. The tech's name on the card was "Sam," if anyone would like to know.
I was assigned Sunbelt through my home warranty company. Within a short period of time they contacted me to set up an appointment for the next day. Cole, the technician, was very professional and courteous.
Ken, was great! He is was on time, professional, knowledgeable, informative and overall pleasure to deal with. He handled the problems quickly, cleaned up and kept us informed through the process. Overall great experience and would have them out again. We had a outlet sparking and some other outlets that were out. All fixed in one visit and even fixed another plug that was loose.
Csr/ technician very professional and very friendly they always sound chipper especially Aj
Would recommend
Dave was great! Our home warranty company sent him out when there was an electrical issue with our brand new water heater. He diagnosed and fixed the problem in less than half an hour, and also helped us with another small electrical problem we were having. Very happy with the service, will definitely use the company again.
It is a scam - I had a service call with SunBelt through a home warranty. Described to the dispatcher the problem (broken ceiling electrical box), was reassured it was no problem, got a technician the next day.
The guy says he doesn't have a box like that in his truck, would need to get a new one, and leaves.
Call dispatcher again to set up a new appointment, she says the home warranty company won't cover the repair. Apparently it wasn't clear to her when the appointment was scheduled (I described the problem to her very clearly). Apparently they consider it part of an electrical fixture (it is not) and thus it is not covered.
Of course now that the technician showed up, I am on the hook for the $75 service charge. $75 for 15 seconds of his precious time.
BTW, the home warranty company is Fidelity National. One star review coming up.
right on time for appointment and very Professional. Will use them again.
My husband and I recently replaced our A/C units at our home and wound up needing a special quad breaker to be installed in our electrical panel. Our HVAC company attempted to complete this, however, they were not able to find the speciality part necessary . Frank Santella with Sunbelt came to our rescue! Frank came up with the proper and safe solution so we now have A/C again. Frank and his team are very professional and reliable. I would refer Frank to my family, friends and real estate clients.
Due to a shortage in smoke alarms, Sunbelt Electric had to make two trips. I sincerely appreciate this and both Paul and Cole were extremely professional, knowledgeable and courteous. I would certainly hire Sunbelt Electric again! Thank you for the great service!
Connor was great. Explained everything, double checked everything. Very happy with Sunbelt Electric.
Dave from Sunbelt was excellent!
Amazing professionally efficient service. 100% recommended
Cole was very professional and prompt Will highly recommend
To start, I had to adjust my schedule with only a few days notice and the rep I spoke to no the phone was very friendly and accommodated me no problem. Jim arrived after a heads-up phone call, he was very courteous and was able to fix some mysterious wiring issues very quickly. He took the time to explain everything to me and did an overall great job. I would recommend this company to anyone.
Frank and his team at Sunbelt are fantastic! I would highly recommend them (and do) for any type of residential or commercial electrical work. We were in a pinch and needed to get a repair done right away because we lost power to the whole house. Sunbelt was able to get a tech out right away and had the issue resolved in minutes. They could have taken advantage of the fact that we were without power and would have paid whatever price they quoted, but they were more than fair and did a great job. Thank you to Frank and his entire team at Sunbelt!
On time, courteous, and quickly identified and solved the problem. Can't ask more than that!
Scheduling was done swiftly; telephone and email confirmations followed; also a
Same day reminder and an "On the way" call were sent by Connor, our service tech, who arrived ten minutes early (organized, eager and pleasant). He explained what could be the problem with our Casa Blanca ceiling fan and proceeded to test and eliminate one of the two possibilities. He then gave us 3 options...we chose to have it restored. It would take 3-6 weeks....we said OK. He swiftly and carefully removed it and wrapped it in our old towels he requested. Our fan was surprisingly repaired early and reinstalled within 4 days...with emails, phone scheduling & perfect ETA in place, with the same care, efficiency and professionalism by Connor and the team.
WOW...EXCELLENCE from beginning to end throughout the whole company and its affiliates, too !!!
Service was amazing! Got an appointment early next day and Cole the technician had my lights back on in 15min. He showed up on time and was professional, explained what he fixed, and safe, wearing mask and distancing. I'll definitely use Sunbelt in the future if needed.
Sunbelt was recommended through my home warranty company. They responded quickly and had an appt. the next day. They were able to show up earlier than scheduled and fixed the problem quickly.
As always, Sunbelt Electric has proven to be very timely and reliable. Frank was extremely professional and quickly resolved our issue.
"Nice guy, prompt, AMAZING job my light looks great and no mess. He was polite and so helpful with ideas. Paul is my electrician for anything I need after this.".
Dave was outstanding. Figured out the problem quickly an solved the issue.
Due to a main breaker malfunction, Sunbelt Electric was sent to us via our home warranty company, Fidelity Home Warranty. Cole was punctual and professional. He called ahead, informing us he was able to arrive prior to time window given. Once onsite, Cole quickly diagnosed, identified and fixed the problem. Awesome service!
Dave did an awsome job fixing my issue with my doorbell. He was also right on time.
Dave called before his arrival with an estimated arrival time. He was right on time, very informative, sresolved our issues, and was well groomed. We are happy to have found this company.
The electrician Ken was absolutely wonderful and did a great job in a timely manner.
Dave was great! He quickly diagnosed the problem and repaired it
Needed to replace 2 exhaust fans.
And when tech came i said another seems to be more quiet than usual.
My warranty chose this company for me.
When tech left he was on time and professional and replaced only 1 fan. The other exhaust fan still broken and the main one in vanity area nothing was done just looked at it said it was ok.
When I looked to see the other fan not even working after he left I immediately called and said can you reach tech to see why other fan not replaced they said ticket closed and have to do another service call to get tech out again even though he just left like 5 min ago. They said sorry ticket closed tech onto another job nothing I can do.
As a customer service person you would think let me call tech since he is not far and see what happned.
Then I asked for manager same thing nothing I can do put another ticket and I cant or actually again manager is unwilling to call to see what happened during visit. If they wanted another service fee in would have paid it just to get it replaced and not take a day off to wait for another tech to come out and replace. I think your company just did not provide basic customer service and call tech see what happened send him back to replace since he was not far when I called and add to the bill if needed instead of making someone redo a ticket and wait for another appointment.
Excellent, Communicative, On Time. Great JOB. Will recommend to all of my Real Estate Sellers and Buyers! Thanks!
Highly recommended! Fast, friendly and affordable service, Dave made short work of my water heater / fuse box situation.
Sam is the best electrician that I have had service any of my homes. Professional, knowledgeable, kind, and fast! Love this company.
Cole was awesome! He diagnosed and fixed a problem that 2 other electricians had mis-diagnosed. I'd strongly recommend Sunbelt.
We had a great experience with Dave from Sunbelt Electric. He was very helpful with explaining everything he completed. We definitely recommend using them for any electrical needs.
Frank was quick and outstanding in solving our issues.
Ken was very knowledgeable and professional. He found the problem quickly and solved it effectively. He made sure everything was working before wrapping up the call, and even offered a couple of tips on how to fix a couple of other minor issues I m having. Great service!
Very happy with Sunbelt. They fixed our problem in no time at all
Cole made quick-work of fixing our doorbell, arrived on time AND was very professional.
Fun Fact: After my husband had already spent hours trying to fix it himself, Cole walked in, did exactly what my husband had done and - voila - it worked! Now my husband knows how I feel when I'm having technology problems!
Cole was a very professional individual. Highly recommend him to others.
This company was great and the guy they sent Dave he was very efficient and very professional I would recommend this company to anyone thank you
This company is awesome. Professional and highly recommended.
We were referred AHS (home warranty company) and the technician that came out was Sam. Our issue didn't end up being electrical and rather that of our pool motor but Sam was very helpful, honest and professional. He helped us set up a new appt with a pool company without having to pay another service fee. Highly recommend Sunbelt and Sam! I'll be sure to use them again.
Sam was really great. He would not give up until he found the problem! Really went above and beyond to get the job done. Very happy with his service!
Although this was the 2nd time the technician was at the house for the same issue (there was a misunderstanding the first time), this time it was taken care of very quickly and professionally. He also took care of a couple other issues that needed fixing. He also gave me some helpful suggestions on how to deal with other situations.
Sunbelt came and did their job and they were good. BUT American Home Shield is the worse. We have been waiting for heating in our home for now 6 days and American Home Shield is slow on their feet to provide fast service in getting it to us. During a 7-day period between plumbing issues and heating issues it has been a fiasco with them. Hopefully tomorrow we will get someone in to repair the furnace
Sunbelt called me within 10 minutes after I filed my claim with AHS and was to my home within 4 hours. "Dave" was professional, friendly, clean, well groomed and most importantly efficient! I felt very comfortable and my repair was done so quickly!
This company is great! They sent a text to confirm the appointment and another text when they were on the way. Cole was very helpful and fixed the multiple problems right away and did a good job explaining the issues to me. Thank you!
Connor not only showed up early but answered any questions that I had. I would definitely recommend sunbelt based off this experience
Frank was amazing! He was here within 40 minutes of me opening a claim with America Home Shield. He then had my issue corrected within 20 minutes. I am extremely happy with the service I received and would gladly recommend Frank to anyone in need of electrical help.
Cole was able to diagnose and solve the issues we were having with our lights and I could not be more pleased with his knowledge
Connor was very helpful and did a great job. He went above and beyond to help me! I would definitely call Sunbelt again.
Could not be happier with the service. Timely and polite staff. Immediately started working on our issue and got things done right and efficiently. Would recommend to anyone looking for electrician work. Went the extra mile and were very kind.
Cole did a great job and was on time and professional
Cole was on time and was able to easily explain what the problem with our outlets were. He was very friendly and professional. Would highly recommend.
Frank from Sunbelt Electric Inc. came out on time, he knew his job and replaced the breaker. He is a very friendly guy and he was a pleasure to do business with.
We ve had Sunbelt out here a couple times over the last few weeks, helping us with our electrical needs in getting our house ready to sell, and they ve always been professional, on-time, and not too expensive. In fact, they ve helped us save some money when they honestly could ve charged us more. Don t hesitate to give them a call. We ve had a great experience working with them.
- Jeremy Pettitt
"[Service, Price, Timeliness, Technician] My wife and I are truly impressed with the speed and caring service provided by Ken. He is not only incredibly knowledgeable and thorough but he was deeply kind and considerate and had the bulldog like tenacity to track down the hard to find electrical circuit problems and solve it so the lights worked again. Mere words cannot express how good he is. On top of that, the company literally tracks and keeps you updated with emails and texts on every step from the service call placed to tech person arrival to completion and invoicing. I have saved their information for future calls."
Sunbelt sent out Connor and was great explained what the issues were and is taking care of it. Thank you
Top-notch repair and super friendly technicians. Mike and Frank are the best! They resolved our electrical issue by repairing some switches in our rental. Fast and courteous service!
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