I'll start by first saying that my 2 friends and I...
I'll start by first saying that my 2 friends and I really enjoyed our room. We were in town for the first time ever and it met our needs very well particularly allowing us to cook some food and save on expenses from eating out as often while we were in town.
However, I have to say that we had a HORRIBLE experience getting checked in for our stay. I had made a call a few days in advance to ask about check in times and the employee on the phone mumbled a lot and had quite the attitude when I asked politely that he repeat himself so I could understand what he was saying.
After arriving in Los Angeles, we caught a ride to the Studio 6 Commerce, where upon trying to check in we were told that they did not accept debit cards. This was outrageous as none of us had ever come across anywhere that would not accept debit cards as a form of payment. Without a credit card between the 3 of us, we were told we would have to pay cash and that paying cash also required an additional $100 as a deposit.
We did not have the nearly $1000 we needed in cash on hand so we hand to go to the nearby atm and make multiple transactions due to withdrawal limits, which cost us additional money in atm fees. Finally, after finally coming up with the cash after a span of about 2 hours after initially arriving at Studio 6, we had to walk back, in an unfamiliar place with $1000 in cash and pay for the room.
The office staff we dealt with were not friendly at all and we could barely hear them from the other side of the bulletproof glass which desperately needs a speaker to facilitate conversation. They were also rude when my friend asked if there were any cots or additional pillows and comforters available.
While I appreciated the room and found it to be fairly priced and convenient, I could NEVER recommend this location to anyone I had a shred of respect for due to the extremely disrespectful staff who seemingly had no desire to help us out and made everything about checking in (after having just gone through hours of travel) so difficult.