Sales person listened very well to my preferences ...
Sales person listened very well to my preferences and was patient in finding me the car I was looking for.
Great experience and good deal
Sales person listened very well to my preferences and was patient in finding me the car I was looking for.
Great experience and good deal
There was no doubt I'd go back to TJ Kearns when I needed another vehicle! He's very professional yet down to earth. My experience with Street Toyota for the first time met that same expectation. I'll definitely be back if I need ya!
Looming for a vehicle best place to go, vehicle needs repair take it to Street Toyota!!.
This is an excellent place to purchase a vehicle from. Everyone I spoke to was very nice and did everything they could to help out with anything I needed. Great people, great selections, and great prices. We are happy with our new car. Thank you all!
Solid service
Tech did good job
With a 7:30 am appointment where I came 15 min early and just 3 cars ahead of me it took 1 hr 50 min for an oil change. I specifically asked not to have the board changed: it was changed. Car not washed as a courtesy. All in all poor experience.
Jessica met with us on time, went around the car making notes, told us that the service would start immediately and when finished she would buzz us. After the service, she buzzed us, came to the waiting area and took us to the cashier, explaining the important points of the service and that our runs like a new car! She is friendly and professional and smiling. The waiting area is great and nice people there offering us water, coffee, napkins, cookies, etc.
Anthony at Street Toyota was incredible to work with on buying my BMW X5! I usually do not like dealing with sales people or dealerships but he made me feel at ease through the process. Because of my work hours, he sent pictures and was very communicative and responsive to any questions I had. Once I showed up at the dealership, I was there for only a few hours. That included a test drive, appraisal of my trade and completion of all financial documents. It was smooth as silk. I HIGHLY recommend Anthony!
Street Toyota is amazing great cars they are very kind and helpful I highly recommend this dealership
I'm waiting two hours waiting for maintenance they give me the car when I check they did not change the Aseite or nana they gave me the papers and afterwards they apologize and check everything before taking it
Gustavo was very helpful and so was trey, both very amazing and nice people, even though I had the worst experience with tri state ford, I came to Street Toyota with a bad attitude but they definitely changed that around and it went perfect, I was able to come home with a new car I will definitely be doing business here and recommend others to shop here
Great salesman, Frank Garcia was very professional and patient on my two visits. More than fair with my trade. Very progressive dealership providing a video for my first oil change and rotation outlining everything they checked. If you are shopping for a vehicle give Frank Garcia a call, you will be very happy with your experience.
Ted A. Williams
Greg Smith was very helpful and the whole process went very smoothly and quick! I was in my new RAV4 in just a few hours. Very helpful in getting everything set up!
Professional courteous service. My car is running much better afterwards.
bought a used Tundra from them and they were prompt, courteous, and professional
Very easy to close a deal
Shout out to Greg Smith our salesman!
I appreciated my time shopping with Street Toyota. I worked with Nate Wingate. He was very helpful, and went above and beyond to meet my family's needs when shopping for a minivan. I would recommend working with this dealer if you are in the market for a car.
Prompt service after pulling in the service "Triage" bay. Extremely friendly staff; Waiting room with large screen TV, free soft drinks, snacks; Staff continually checking to see if you need anything.
Really the Best Dealer Experience I've had in 50 years of car ownership.
I think that Derick Broyles work his self into a good spot at Street Toyota because he made me the sweetest deal I had ever gotten in my hole life it really a nice way to get in another pickup of the same year and the same color but with a little up grade at the same time. I really think that Derick went beyond that step and more I think he did a great job for a customer and this customer will go back to Derick Broyles to buy another pickup in the future. Because Derick has made a friend for life and that s a really good feeling. Thanks again Derick a friend for life Danny Stone Amarillo Texas
Tom and the rest of the people at Street Toyota were great and very patient with me and my husband while we test drove and decided which Toyota we wanted to purchase. I will definitely recommend Street Toyota to my friends!!
I buy all of my cars from T.J. Kerns at Street Toyota. I also get the maintenance on those cars from Street Toyota. Everyone at Street is more than happy to make their customers happy. If you are looking for a place to be treated like more than a customer, go to Street, you will be glad you did.
Excellent customer service. excellent quality and performance. Treat you like family. They make sure your vehicle is in tip top shape and ready for the road . Best service in Town!!.
I love this place! How many times does a salesperson really listen to you and then guide you to a less expensive model because that is what you really need? These folks did that for me. And I trust their service department; they go the extra mile. I highly recommend this dealership. And in 2020, I stand by this after working with them from 2013 with my old 2000 Corolla, to buying a 2014 Corolla to buying a 2020 RAV4. Every person I have met has been courteous and helpful.
Everyone we dealt with were friendly and helpful. The whole experience was so easy and no stress . I will definitely recommend Street Toyota !
I initially went to Street Toyota just to loom around and get prices to see what i was needing to get ready for. Thats the day i met Nick Schuman. This young man was a great salesman. He was knowledgeable about the vehicles that I was interested in. If he didnt know the answer to a question he immediately found out. He treated my wife and my inlaws and myself with great respect. My wife even said she was impressed how nice Nick was and how nice it was he remembered everyones name and made sure everyone was takin care of. There was no pressure what so ever! Nick made our car buying experience so easy and stress free that in 1 weeks time im the proud owner of a brand new Toyota 4runner! I highly recommend Nick Schuman and the entire crew at Street Toyota to anyone looking for a new or used car! These guys are excellent!
This was my first time buying a vehicle from Street. First of all, customer service was fantastic. Tim Cox is AWESOME. I know I can be hard to deal with as a customer, and I can admit that. I dread shopping for vehicles. Tim made the entire process painless, stress free, and enjoulyable. He helped us out every step of the way and continues to do so even after the purchase. I can say, this was one of the only times I have not walked out of a dealership in Amarillo. Tim never pushed the sale on us. He just listened to what we wanted and where we wanted to be at. I never felt like he was taking advantage of us like many places around town. Even after we purchased the used suv "as is", we had a little issue with an engine light, Tim was quick to get the service department to take a look at it and get it taken care of. Karrie in service was so kind and took great care of us as well. Tim has definitely earned my business for years to come, and I would reccomend him and Street Toyota for anyone looking for a new or used vehicle.
Street Toyota went the extra mile to get the best deal done.
Amazing service from drop off to delivery! Edward was the best service manager ever. Facilities inside while waiting were exceptional!
We had a great buying experience with Street Toyota. They gave us a fair price and made the whole process very easy. Josiah was extremely knowledgeable and helpful. We will go back to Street next time we are in the market for a new vehicle.
Great service from TJ Kearns! Will go back for sure. Highly recommend.
If you need a service done on your vehicle, ask for Jonah. He is very friendly and knowledgeable and will take great care of you and your vehicle.
Roy made it a quick painless experience. I'll most likely be back when it's time for my next car.
Went in just to look around and drove off with my dream car! Street Toyota was our first and only stop. I highly recommend Mike Mathews, pleasant person to work with!
Blowm away with video of car and review of what looking at and what needs arrention.
Went in for any oil change with no appointment, they got me in and out quickly and were nice as could be.
First allow me to explain my background, then I'll give my review. I spent 27 years in the car business, and have purchased more cars than I care to remember, roughly 12 or so. After leaving the business, I really dreaded having to make another car purchase. Now my review:
From the moment Madison Jonas answered my first phone call, until the last follow-up call, I have been nothing short of Completely Satisfied with my Street Toyota buying experience. An Exceptional Buying Experience. Period!
Madison took my call and seemed genuine, & concerned for MY needs, not the typical: "Let me get your name & number and I'll check on it." garbage. He knew the inventory, knew what was available, and was aware of the specific vehicle I called to inquire about.
He sent me a "walk around" video of the vehicle and then sent me a pic of his business card. We had the entire deal wrapped up in no time at all. I have yet to step foot into the dealership! Great BUYING experience. Thank YOU Madison & Street Toyota. Also, a quick Thank YOU goes out to Frank in Finance. He made things as smooth and easy as Madison. So easy, I even bought product (extended warranty) from him. Thanks Frank!
You guys are consummate professionals. True assets to the Automotive World. ALL dealerships could learn a thing, or two, from Street Toyota and the way they VALUE their customers!!!
Gold Star...five of them!
Thank You,
Bill Brown
Service team is extremely efficient and dedicated to customer satisfaction! Very friendly and helpful! I love Street Toyota!
Greg Smith has helped me buy 5 or 6 vehicles over the years. Some have been in the best of times and some have been in difficult times and he's treated me with respect each time and always had my best interests in mind. He's honest and is a pure professional, who is very knowledgeable about the vehicles Street Toyota sells. The dealership itself is one of the nicest you could ask to walk into. They offer complimentary beverages while you wait, you're greeted and treated with respect by every employee you encounter and their facility is clean, organized and comfortable to be in. Their service department is also wonderful. I've always felt they deal with me openly and honestly and have my best interests and safety in mind. Their prices are fair and reasonable. I'm one happy customer who will continue to give them my business. Most recent purchase was a 2016 Toyota Camry and I couldn't be happier with it! Thanks Greg Smith and Street Toyota!!
I've had better, but I guess it's not street Toyota's fault. I came to get my radio fixed, I was told that it was a known issue with these radios . But then they had to order parts, even a couple of recalls that Toyota knows about, they have to order parts. So I'm waiting.
I was looking for a lower price pick up before drive my pick up was no longer running I went to Street Toyota got a pick up exactly what I needed very satisfied
Friendly group of people willing to go above and beyond to get you in a car that you want.
Derek Hahn was personable and professional. I called ahead and told them what I was looking for. Derek kept me informed during my 125 mile drive to Amarillo. When I arrived the two 4 Runners that matched my requests were out front ready to go. After a test drive we went inside and very quickly completed the deal. This was the easiest and quickest car buying experience I've ever had and, not only with Derek it continued with the finance department. Easily earned my five star rating.
Josiah was a great salesman! I would recommend him to anyone buying a new or used vehicle!
Steve was our dealer and was very well prepared and the process went very smooth. I would send anyone I know them and will be getting future vehicles from them!!!!
I love my new Highlander Its Beautiful. I appreciate the good Customer Service Marshall Newkirk gave us.
I didn't have an appointment, but I was getting really close to the odometer reading on my prepaid service plan and was headed out of town later that day. They worked me in first thing, and I was finished within an hour. Super friendly staff and very efficient service!
Great place , freadly and honest place to buy a vehicle. Ask for American Derick
I am an out of state customer and Street worked with me over the phone and delivered the vehicle the next day!
2nd time buying a car from David and I wouldn t go anywhere else! Thank you David for getting me in my dream car
Street Toyota where every employee that works there makes you feel acknowledged. Great customer service!
Best experience I've ever had with an oil change. Would recommend to everyone I know to come here. The staffs are so nice and informative.
Love my Highlander, Trevor and the staff were wonderful and so friendly and helpful. Recommend this place to everyone. Thank you Toyota.
I really appreciate the staff at Street Toyota. They are really good to work with and I always come away feeling good about my experience. This is my 3rd vehicle purchase with them and I am sure it won't be my last. I look forward to my future dealings there and working with Jonas on my next purchase.
The great experience ever. I always try to avoid car dealers but it was great. They weren t pushing at all. I turned from anti - Toyota s to buying a RAV4. And the services are quick! In and out!
Great service! I felt comfortable and not pressured. When it came down to buying the car, TJ worked very hard to make me happy. Very professional place, would definitely recommend them to anyone looking to buy a Toyota.
I arrived at the Street Toyota dealership at around 7:30 pmish, I had previously visited two other dealerships that day. I was hot, tired and a little aggravated by the time I arrived. I had just spent 3 1/2 hours haggling at the last dealership, an hour of which I spent trying to escape, literally. I walked into Street Toyota on a recommendation of a friend. They greeted me at the front desk and offered me a cold drink, which I gladly accepted. I asked to see Greg Smith. They paged him and he promptly arrived and again asked if he could get me a drink or anything to make me comfortable. I really appreciated this as it had been a long day of about 100 degree weather. We talked a few minutes about what I wanted to see and a price range I was willing to work with. He than went and pulled a vehicle around and drove me around the lot looking and visiting about the vehicles we were looking at. We test drove one, went back into his office, he ran some numbers on a used car and a new one. By 9:30, an hour and a half after the dealership officially closed, I drove away in a brand new Toyota Highlander. I was cool and happy. It was the best auto buying experience I have ever had. I left feeling like I got the deal of the day. I will most certainly be bragging about it and returning in 5 years or so to buy again. I will also be sending my friends to see Greg Smith. I personally think he is awesome.
If you are looking for a great car buying experience Doc Holladay is the car salesman to see at Street Toyota! He is just a really stand up guy and looks out for your best interest, not like the typical car salesman. He goes above and beyond to make sure you are well taken care of during the car buying process.
A great dealership which handles your every need promptly an courteously.
I made an appointment the day before so I didn't have to wait a long time. When I got the report of what had been done and what was recommended I was impressed. I had never had a full service oil change before. They checked everything, topped if needed and written recommendations of needed work and when it should be completed. They even vacuumed my car. Great service and customer care!!
I love car shopping at Street Toyota it's always a pleasure. Favorite salesman Mike
The best time in 6 years of service I was in and out in 45 minutes, kudos Street
The Street Toyota service department is very customer-service oriented. They are honest and give good advice. I might not know cars, but I know people, and these are good guys. No price gouging and quality work are my experience every time. Their drivers rescued me in a pinch when my van's battery gave out yesterday. My husband was out of town and couldn't help. While the Street Toyota drivers took me to and from work and prepared to help me pick up my sons from school, the service department fixed the car and had it ready in time to pick up the boys! Thanks for the rescue. I'm glad Street Toyota is a part of my community.
It took a bit longer then I thought it should for an oil change.. I did have an appointment even though it was a saturday.
The entire service department takes excellent care. They have always worked me in and kept me well informed on. I just love these guys! Special thanks to Alex for the great service this last go round!
Everybody there is very nice and they always seem to get things done in a timely fashion,even when their busy. I work a lot and sometimes it's hard for me to get free time to get my oil changed and different things serviced on my vehicle and Street Toyota and their service department is really courteous and they always offered to come and pick up my car and bring it back to me before I get off work , so that's really helpful and I love that.
Bought a used vehicle from Street Toyota. Great experience with the salesman Nick.
This is best dealership I have ever experienced. The service department is helpful, courteous, and professional. I especially enjoyed the waiting area where I was greeted by a lady that made my wait enjoyable. Way to go Street Toyota you have something special going on.
Street Toyota (ST) embodies the excellence in customer care and service that clients expect from an organization that espouses such values. It's no secret that dealerships often fall woefully short of these expectations, but Street Toyota truly cares about their customers, their car buying experience, and the service that follows.
My vehicle had a "special" issue that ultimately required engaging Toyota Corporate for resolution. Twice, the unusual circumstance was rejected for consideration, but ST management did not give up and elevated the problem until it was resolved.
Kudos to the ST team for their persistence in the pursuit of excellence and living their credo! They have earned this customer's loyalty!
After having a salesman at Fenton try to bully us into a sale, we went to Street Toyota and bought a car from Josiah and it was the best car buying experience that we have ever had. Told them what our price range was, body style, and color and they did the rest!
Street Toyota helped me out so much. After having a terrible 7 hour experience with a different mechanic that resulted in nothing, street Toyota was able to find my problem, give me a price, and fix it all within about an hour. The assistant service manager Zach was super helpful and very polite.
Excellent customer service! This place goes above and beyond. Special thanks to Nick for helping us find a car in our budget!
Karina is a great asset to Street Toyota Dealership. She is one most caring kind person that I have met. She made it possible for me to a good affordable car,that really looks good. Also Hemin is another great assets to Street Toyota Dealership. Thanks Street Toyota for great customer service and your willingness to help the less fortunate dreams to come true.
Greg Smith was extremely helpful and made my car buying experience the best I have had in a long time. I highly recommend Street Toyota for anyone needing a new or used car .
Bought my Highlander here ... I was in and out with no problem, Thank you Frank Garcia !
Very helpful and friendly. Never made me felt like I was not worthy of being there. Did everything they could to make me get the car a wanted at an affordable price. Definitely will send people there
I took my car for the 15000 Mike check up. Found out that the air filter needed changed n it was, at least I hope bc I paid for one before and it wasn't changed but that was years ago, hope it doesn't happen again.
My first visit for a 10,000 service on my Toyota Camry was exceptional. Uncomfortable upon arrival the young man assigned to my customer service experience was both professional and pleasant. My husband and I are new to Amarillo and the folks we spoke with were very helpful and informative in answering our many questions. Although, our expectations were lacking on the detailing and cleaning of my car...which an attempt was made to accommodate my request...we were very pleased with the overall experience.
Great place and great people! Always care and look out for the customer.