Stone Mountain Nissan Reviews

Stone Mountain Nissan is the best dealership to go when you are in the car market. My salesman Mike Eneh actually made my car buying decisions was easy. Thank you I love my New car!!

I have had the pleasure of purchasing 3 vehicles from Stone Mountain Nissan in a 2 year period. Rosh Brownie my very competent sales manager made the process very seamless. He delivers a very detailed and clean car with a full tank of gas each time. He coordinates my service appointments on short notices, as I am always in a "Rush". He goes above and beyond to ensure my total satisfaction. His customer service skill is excellent.

I've been searching for a new Titan XD for months now and went in to see what Stone Mountain Nissan had to offer on their lot. I test drove a few models in their inventory but none of them really jumped out to me as "I had to have it." They were committed to working with me, however, to find exactly what I wanted and made sure I was 100% satisfied. We looked at a couple of different options, they helped me order the Truck of my dreams, and not only that but they gave me a deal that I couldn't say "no" to. All in all, my experience with Stone Mountain Nissan was top notch and all their staff was very helpful with walking me through the process of purchasing a new vehicle and making sure all my questions were answered. I would highly recommend this dealership to anyone looking for a new or used vehicle. They will make sure you get the car/truck of your dreams at the absolute best price.

Major thanks & Hats off to the staff, especially MY car salesman, Daron Owens!

This is a loving family location took my vehiche in for service. And met the most loving caring people. From josh in service to yolonda at the front desk to Mr.Shawn. the Owner that took ojt time to stop and talk to me and my daughter that's has cancer. Thats class and i love this dealership.thanks you guys so much yolonda.Mr.Shawn and josh .

Great place to buy a vehicle. Best customer service!

Working with Andrea was a blessing she was so kind and helpful with helping me pick me pick out my car awesome sales woman. I will definitely recommend stone mountain nissan to all my friends that serve. Keep up the good work Andrea you have a gift!!!

My salesman Daron Owens was excellent. Great service

I actually drive a Nissan and I am shocked to hear of my friends Shawn recent experience. I would never recommended this dealership to any friends or family.

I walked in to the dealership with no intention of walking out with a car. But that wasnt the case, i meet a team of great individuals who worked effortlessly to make sure i got a deal that was most suitable and in my range. You cant miss Mike, hes the tallest salesman at the dealership mike was absolutely the best salesman ever hes not like any other dealers out there who only worries about their pockets. He made sure i got the best deal ever thanks to him.

I have been a faithful customer since I moved to Georgia in 2007. I primarily work with KG in the service department, who is an excellent service advisor. He is courteous, professional and honest. All work is done timely, professionally and with no errors. Earlier this year, when I decided to replace my 9-year old Maxima, I didn't even bother to look at another dealer. The sales department was just as great as service department. I would gladly recommend Stone Mountain Nissan for sales and service without hesitation!

Accompanied my sister to purchase her 2019 Nissan, her sales rep Mike Eneh was so knowledgeable, informative, and patient throughout the entire process. Amazing service, Thank you Mike!

Mike Eneh was great to work with! Easy going and not too pushy. I walked in not knowing what I wanted and Mike was patient and answered any questions and concerns I had. I was shown multiple cars until I found one that I really liked. Mike made my car buying experience amazing and comfortable. I walked out with my 2019 Nissan Altima and I LOVE EVERYTHING ABOUT IT!!! I would definitely recommend him to anyone else looking to get a Nissan. Thank you Mike for your excellent service!

ROSH was a great help in getting my new car. He was very attentive to my needs and made sure I got what was best for me. Financing was seem less. This was the best car buying experience I have had so far.

Great place. Great people. Nice work Mr. Tanzeel. Enjoyed buying nissan at your place.

Andrea Allen is the best! You should see her if you are looking for a great sales person. Wonderful personality and very genuine. Love her!

Thank you Stone Mountain Nissan. I like my Nissan Maxima, Mike Eneh my salesmen was great. I will definitely come back

Heath is my service rep and he s amazing. Always ready to help with a smile. And the service department did a great job and my car was cleaner than when it went in. They took the time to vacuum it! Now that s really above and beyond service and I appreciate it! Thanks to a great team!

Always great service and never a long wait. They take the time to explain and give me options. KJ was irreplaceable but Josh is just as amazing and takes such good care of me. I trust him!

Thanks Mike for making my car buying decision easy and smooth for me,i appreciate it bro

This is a fabulous place to take your vehicle. I am a warranty inspector. I have worked with the service department many times. They are very qualified.

Brad was very friendly and helpful. Was very satisfied. Did everything to make sure I went home with my choice of car. Bravo stone mountain nissan. I will recomen this place to family and friends.

I had an amazing experience with Stone Mountain Nissan. Tim Berry was really knowledgeable . He made the process easy. He was professional and answered any and all questions that I had. He made sure that I got what I wanted. He didn't try to pressure me into buying. He takes the time to get to know you. I would only buy a car from him . Professional from beginning to end . Anyone looking to buy a car from Stone Mountain Nissan ask for Tim Berry.

I came to this dealership to buy a new car in 2015. I had done my research and knew the price of the car, had given the model I wanted a test drive at a previous dealership, and simply wanted to know if I qualified for an interest rate special before buying the car. The salesman practically held me hostage for 3 HOURS by leaving to ask someone a question from someone else. This interaction included me test driving the car on the salesman s insistence, when that was completely unnecessary and unwanted. I didn t even find out if I qualified for the financing until the manager chased me down in the parking lot after I walked out when the salesman left me sitting at the desk alone for another 20 minutes. I still bought my car here because of the great price and interest rate, but it was the single worst buying experience of my life. I would have just bought the car in the first 30 minutes if that had been honest and timely instead of trying to stall me the whole evening.

The jamican guy there is an awesome dude. Great customer service.

The service staff is always great. Shout out to KG!! He is a great service manager.

Just wanted to express my gratitude for Stone Mountain Nissan's superb customer service. Eugene was very thorough in his presentation and explanation on my new Maxima. His professionalism and candid attitude was what closed the deal on the car. I had two other dealerships on my list to check out
but changed my mind and stuck with Eugene. Thanks Eugene, looking forward to my next visit.

Bruce Hammond

The service department here is horrible. To get an appointment is almost impossible over the phone you have to go in person. The people there have the worse customer service. Today I took my car and Mike was very rude from the start. Very dissapointed with Nissan. We have purchased 2 cars from this dealer and I would never do it again. If you want a Nissan stay away from this dealer go to Gwinnett Nissan in Duluth.

I had been to quite a few car dealerships in the day and was over the whole process but Andrea was a gem! Super helpful and patient! I will for sure be back!!!!

not good customer service. the person who took my info didn't even acknowledge me. not a hello how are you? nothing!! on top of that 2 hours for an oil change and with an appointment!!
the only kinda a good thing was the salesperson. I don't remember his name but he was ok. but now I'm going back to AutoNation even if its 30 min away I gonna buy my next car there.

Mr. Brad is aaaawwweeeessssooommmmeeee! Ask for him when you go to visit. Him along with the other people who work there are very friendly and very helpful. They made my first car buying experience amazing and one to remember. Thank you Stone Mountain Nissan! ( :

Rosh Browne made me feel comfortable, he was concerned about me and my concerns he was not just trying to make a sale.

I have leased 2 Nissan Leafs from Rosh at Stone Mountain Nissan and he has given me outstanding professional help in helping me to get me the best price and options that I needed. After I leased the cars he gave me his cell phone number and I have called him many times with any question or problem I have and he has gave me outstanding assistance every time even on his day off and he has even come to work on his day off to help. I am an older senior citizen and I really appreciate it.

Best Nissan dealership in GA. Rosh and his team always take care of my family and friends. I refuse to by from any other Nissan dealship in a 3 state radius. I promise you will not be disappointed with your experience at Stone Mountain Nissan

I had the best experience with Stone Mountain Nissan. Was having a bad day and they made it a great day when I was approved for a brand new Nissan Altima with no money down. Awesome experience!!! Daron and Eugene are the best!

So, I was looking at the Rogue this weekend and headed over to Stone Mountain Nissan due to catching their reviews. I test drove the Rogue and just didn't dig the seating. So I asked Brad if he still had deals on the 2016 Altima. Sat in it and was blown away for the zero gravity seats. ..He gave me an out to door price and I told him I'd most likely be back later ..I ran next door to the Hyundai place to check out the Sonata. I literally got in the car and couldn't stop thinking about the Altima. I ran back 10 minutes later to Brad and told him he had a deal. He gave me a price and I headed to the bank. When he came back, he said he had done the calculations wrong, but would still honor the price he quoted because he said " I am a man of my word"... Man, I understand why this dealership gets great reviews. If you want a straight up deal, go visit Brad!!!!!

Brad was very helpful and had a great customer service!
I would recommend him if you are trying to get a car, he'll make sure you have the best deal!

Thank you Mike Eneh for helping me not with my 2018 Nissan Rogue. You are the best salesman.

Mike Eneh is soo knowledgeable! If you get a chance to Stone Mountain Nissan definitely talk to him. He answers all your questions (I knew nothing), and makes you feel comfortable (nobody likes a pushy sales rep). Thank again!

Mike I appreciate your help to my dad thank you for much! He love he s new frontier!!

Patrick and the others are a blessing.. Go get a car!!!

I had an awesome experience at Nissan; my sales guy was Brad. He made the overall experience very pleasant. He was very Patient with me and he was also very knowledgeable. I would definitely refer my family and friends to to shop at Nissan and ask for Brad!!!

I m writing a review for Darren he was a good sales person he took his time and was very knowledgeable in helping me find the perfect car .

Visited the dealership and received GREAT service and care. Met with Brad and he was very knowledgeable about the vehicles I was interested in. Very friendly and cared about my car needs. I even brought a co-worker back to meet with Brad because he needed help as well.
A graft place to purchase a vehicle from. Highly recommended.

DO NOT USE THEIR SERVICE DEPARTMENT. We took our car in to check an engine light. When they returned it to us they did so with a different key than we gave to them. We questioned our "Service Manager" repeatedly why the key was different and he wouldn't even acknowledge that it was different.

After reiterating our complaint with the someone different in the "Service Department", he immediately knew that it was a brand new key. He further discovered that they say they "lost" the key we gave them and made a new one. Our "Service Manager" knew all this at the time we picked up the vehicle and I guess thought it best to lie about it to our face and have us pay for the privilege.

At the present time, the Service Manager over Stone Mountain Nissan and their sister facility in Chamblee is making us wait to see what they are willing to do to make things right. His name is Joe P. It's really no surprise. We were told we'd get a call when the car was ready. We didn't. We were told it would be ready the same day. It wasn't. We were told that it must be the same key since they tag each one as it comes in. It wasn't. Finally, we were told we'd receive a call by noon today. We weren't.

DO NOT DO BUSINESS WITH THESE PEOPLE. ANY COMPANY THAT REPEATEDLY FAILS TO FOLLOW THROUGH ON DELIVERING BASIC CUSTOMER SERVICE ON MULTIPLE MANAGERIAL LEVELS, AS WELL AS LIE TO YOUR FACE, DOES NOT DESERVE YOUR BUSINESS.

Joe P was less than helpful. He did respond to the message I left him. A typical excuse was given that he was going to call but was in a meeting. Besides having poor customer service skills, he claims didn't even have the full story when he called me back. He says he needs to check on all this and get back to me tomorrow morning. How long does it take to call a satellite service center, speak to people who report to you, and call a customer back? 30 minutes? An hour? Evidently it's an overnight process with Stone Mountain Nissan.

Excellent service, and I'm just talking about the lady at the front desk (Lulonda?)! Man...she should be in sales because before I got to the salesperson I was pretty much sold!! Her knowledge and customer service exceeded what I expected - thank you so much!! You are a blessing to this dealership. Best of Luck (future salesperson)

I leased two vehicles at Stone Mountain Nissan on 5/12/2015. My customer experience was excellent. Not only did my sales consultant Tim work out all of the details for me over the phone, but when I arrived everything with the paperwork and vehicles was ready to go. There were no "surprises", the final price was as negotiated on the phone. In addition, Tim went above and beyond by personally driving the 2nd vehicle to my home on the other side of Atlanta so that I would not have to return to pick it up. Thanks Tim!

Arthur Ramirez is an excellent and helpful service manager!

"I received fantastic service, the price was great and I was treated professionally." Thank you Patrick for my NEW 2016 Nissan I love it.

Daron is the only person I ll get my vehicle from. It doesn t matter where he work I will travel for him to be my salesman.

My experience at Nissan of Stobe Mountain was excellent. Brad listened to my needs and helped obtain exactly what I needed.

Hamber was very HELPFUL AND PROFESSIONAL! !!! I Will definitely going back to Stone Mountain Nissan! !!!

Excellent customer service. Parts department is very knowledgeable.

I was very pleased with the customer service at this location. Everyone was nice and helpful. I was greeted with a smile upon arrival and departure.

Experience was awesome. Got the car I wanted with a price I could afford. Mr. Owens is amazing.

Tanzeel is great at what he does! I came in thinking that i could not get my dream far but he worked really hard to get me in the vehicles i love. Great doing business and Tanzeel was really nice to work with. I highly recommend this place! Ask for Tanzeel!

I had Daron as my salesperson and I want to give him 5 stars for his good service.

Thanks Brad for all your help with the purchase of our new car. The transaction went smooth and easy. We purchased lots of cars in the past and you by far was the best. We appreciate everything.

I went to Stone Mountain Nissan to look at a slightly used Maxima and was met by a sales rep named Tanzeel. He was attentive, helpful, professional and answered all my questions. I then met with the management team in sales, service, and finance, and couldn't have had a better experience. A short time later, I traded in my old Altima (for an amazingly fair trade) and left with my new car. By the time I was ready to drive away, the car was waiting for me and looking perfect. I will be a customer for life and highly recommend this location for anyone looking for a great car at a great price.

My sales rep Eugene was very helpful and courteous. I informed him on the phone before I drove over to the dealership that I didn't have time for the back and forth games dealerships like to play. He gave me a great deal with no haggling. I traded in my old car and they gave me a very good price. The office manager Jennifer was nice as well and gave me a prompt call back after leaving a message with some concerns I had. She cleared them right up! I am very happy with Stone Mountain Nissan and would buy another car from them.

Recently visited to buy out my leased vehicle and met with Chris Presta in the finance dept who was very helpful. Will recommend to friends.

I am sad To say that I have to give a low review to this location, my undercover came off due to already missing screws. How the screws came off is beyond me, I heard something dragging and noticed it hanging, it came off in route to Nissan. They gave me the screws and basically dismissed it. As I enquired about a price a random price came back as $40.00 to pop in screws. Let's be honest, 5 minutes to pull in the car and get under the front bumper, less than 4 minutes to push it in, but they'd rather me lay down and hope the car is high enough for my breasts to clear than to go the extra mile for a Nissan customer. I will go where I'm appreciated.

Such a wonderful experience! Tanzeel helped me get a killer deal and I was in and out so fast! Highly recommend so ask for him! Great guy! There was no haggling. I told him what I wanted and he made it happen. My son loves his new Sentra for college.

I was so grateful Bob White reminded me about my services needed at 90,000 miles. I was also very happy they washed my car .... lololol.... :-)
I have always been pleased with the service i receive here. Sorry to hear KG is gone but they took care of me none the less.
Thanks Nissan STMTN !!!!!

it was a bad experience, The car(Infiniti QX56) has problem with the ABS System The Anti-Lock Brake System (ABS) trying to engage its like the car slipping but its not and the SLIP, VDC light on so i take it to the dealer to be honest they were nice but they let me wait 3 hours and half after that they came with list of part i should change its about 7 part but the 2 main parts i should change to fix the problem it cost 2,403$!!! and i am sure it cost around 600$ at a regular repairer then they charge me 99$ for just plug the car to the computer!!!!! thats too much

Didnt really care for the customer service. They treat you like they really dont care about your vehicle.

My brother brought his car from here and has took it 4x for maintenance repair customer service was bad. The engine light doesnt come on for a reason. N we found a sweet n sour sauce from China in the air filter that they so call did a route check. Had to let them know women do know somethings about cars

Bought an Altima from Rosh. Super knowledgeable & very helpful. A+

I went to Stone Mountain Nissan a bit over a month ago to purchase my first car and the service was amazing. My sales person Tim was very patient, polite and he basically went out of his way to make sure that I was happy and satisfied. Even after the sale he checked in to make sure that we were still satisfied.

I highly recommend Stone Mountain Nissan. Great first car experience.

This has to be one of the most unorganized dealerships I have ever been to. I arranged to return a leased vehicle through Uber/Xchange Leasing 2wks ago only to get here the day of return for them to keep passing the responsibility from one person to the other, and refusing to accept the vehicle, which in turn prevents me from wrapping up my affairs before departing for my destination. This is totally unacceptable, it started badly and it's ending badly!
Stone Mountain Nissan get your game face on, learn the policy's and procedures that Uber requires or quit!
Furthermore I would not recommend this dealership to anyone. F---

generally i don't post (positive or negative comments)... but I had such a positive experience at SMN thanks to Rosh Browne. He really made my purchase decision easy and painless. Thanks Rosh.

I would like to reach out to staff and service personal at Nissan These people are the way you do business and service with I would like to comment on there super fantastic service Rosh Sales Josh Service and Andrea in sales she assisted me out of no were great service people at Nissan

Rosh Browne was professional, knowledgeable, Caring, and honest. What a true blessing to have him to assist me in my decision. I wishing him and his family much success. Keep Good work up!

I had a pleasant experience at the Stone Mountain Nissan location. I would like to thank Michael Eneh for being very helpful and patient. He made what I thought would be a very frustrating experience very easy. Thank you Michael!