Steve Rayman Chevrolet Reviews

I just want to say that out of my times of being in and out of dealerships, this has been one the most amazing experiences form start to finish! While I did have to wait the average 2 - 3 hours, I was able to get rid of my old 2014 Nissan Altima and trade it in for a new 2020 Chevrolet Malibu! Not to mention, I didn t even have to pay a thing! My sales person Derek was outstanding! If you want a new car and want someone to help you, please go see Derek! He will work with you and make sure you get want or something close to what you want. Thanks again Derek!

Every time I bring my car in for service. Reggie greets me with a smile and he call me by name.

Lots of car and trucks, best selection around, they didn't stop until I got what I wanted. THANKS

I had an excellent experience purchasing my car from Steve Rayman Chevrolet. Brian was very professional and helpful. He introduced me to his assistant, Keisha. Keisha was very, very caring, informative, efficient and professional. I was in and out of there, leaving in my 2013 Chevy Cruze. Brian, Ray and Keisha handled their business in a way that I can truly say that I was impressed and would definitely refer family and friends to Steve Rayman. I love the car. It is just the size for me.

Brian, Keisha and Ray, I appreciate all of you and thanks for spending time with me to explain the whole process. Awesome Teamwork!!!

Bought a car here two days ago, was the most painless experience I have ever had buying a car. Courtney was an awesome salesman. Susan in the finance department was great. I love my car.

I bought my first commercial truck for my company and was please with the way Mike treated and help me with the purchase.Never new that I would have a great experience at Steve Rayman Chevrolet. The financial department did a great job on getting me the interest I was comfortable with. I would recommend friends and family any time!

Before reaching out to Steve Rayman Chevrolet, my husband and I had taken our car to 5 other locations. 2 were dealerships and the other 3 were considered ASE Certified 'Professionals'. Needless to say Steve Rayman fixed our car and it runs GREAT! The ONLY problem that we encountered was the length of time it took to get an answer to what was wrong. Communication is key here. We suggest reaching out to the customers, and letting them know the progress along the way. That would have made a huge difference in scoring!

The customer service was great and the people were all very friendly. I would recommend someone else to come and buy a car at Steve Rayman Chevrolet.

Don t take your car to this dealership. It s a ripoff. I brought my car in bcs it was shaking when stopped. A guy named Martin charged me 1200 dollars to fix the problem. Next day I came in to get my car and stills shakes and the engine light is on still. Anyway, I told him I needed my money back and all I got was 160 dollars back bcs they fixed something I didn t request. Martin is a dishonest man that takes advantage of people like me that have very little knowledge about how car works. Don t be a victim!

Great company! Really enjoyed my experience when purchasing my first car.

Great Experience and Ryan was so helpful in getting me my new Chevy Malibu!!

LIES...LIES....AND MORE LIES! I was charged $99.95 to get my car looked at. It was making an intermittent buzzing noise and I wanted to find out what the issue was. I was told that I needed an entire new exhaust system, that the hangers were missing and that the exhaust system was rusted to the point of failure. To replace, it would be $1477. I take my car to a highly rated muffler shop and was told that the noise was a small aluminum strap that was broken. I was shown that all of my exhaust system hangers were in tact and in place. I was shown that my yes there was minor rust due to normal wear and tear of a three year old vehicle, but there was no damage to the system. Just cosmetic and that my exhaust system was in perfect condition. The mechanic removed the strap and the noise was gone.

I do not trust Steve Raymond. This is the second time I have been lied to about various things. I will not be returning

We purchased a vehicle with a bad rim. The dealer refused to replace the rim. They knew the wheel was damaged before we purchased it. Due to the poor treatment we received and low quality of customer service. I will NEVER purchase another Chevy.

First, Ben Golzer, was beyond polite and not once pushed any idea or price on me. The next manager, stocky guy with short graying hair and beard, was also polite. We talked about family and how that relates to the price and he was a solid gentlemen.

However, it was the last guy, white short blondish hair, that made the whole experience useless. Let me premise that before I drove an hour and half there I was told on the phone by Ryan Larkin that I could do the black Friday deal with the rebates on the truck. He said yes. Additionally, at the time, I had another sales rep at a different dealership that said the same thing about their truck. So I never felt the need to ask again. But when I did, right before I signed the paper to start the buying process, it all fell apart. That's when the last manager with blondish hair came in. He said there was some confusion and told me I was wrong about the other dealership. When I told him that I drove all the way here because of that, he seemed unconcerned and cared little. He didn't apologize. He didn't try at all yo help figure out a plan. He stuck his hand out and said thank you for your time.

That kind lack of consideration, and not admitting that Ryan had lied was what made this whole experience worthless. I get that some sales reps lie to get customers in the door and to buy products, but at least try to be more considerate at the end of the day.

Also, sales reps need to stop saying dealers don't make a profit. That's such a stupid argument. No one sells a product and doesn't make a profit. Otherwise dealers wouldn't exist by the thousands.

TLDR: They lied and made no attempt work with me in any way, and wasted four hours of my day.

Very professional was in and out fast. Got the car wanted....

These guys were great and helped me get into a new car within my price range

Mike Fossett Is great. If you have a question he has the answer. Competitive pricing and great costumer service.

All I ask if there is Tahoe of any trim line that is between $45,000 to $55,000 and Arthur Lombardi was yelling at me that they do not have that price range and saying that is like 40% off of the car price. So I guess the lowest model of LS is like $77,000.00 and the Premier model would be $98,000.00...

Overall, I had a great experience Miami and Brittany help me to find a car that I really love and the Finance Department made it possible.

Always a good experience. Very professional and courteous.

Just wanted to take a moment and say thanks for the great experience at your dealership when we purchased my husband's truck (early Christmas present in 2013). Our sales rep was very great to work with and has been keeping in touch and following up regularly with us - his name is Leo and you should go by and see him as he will be glad to work with you. EVERYONE on the Steve Rayman team is a pleasure to work with - I couldn't be more pleased. I'm glad to be a part of the SRC family!

Quick, painless purchase of my new 2020 Equinox. I especially liked that Ashley took the time to review all of the vehicle options with me. She was extremely knowledgable and patient.

Purchased used vehicle here (2016) through online negotiations. They were a little slow to respond by e-mail, but we eventually came to a deal. The deal was honored when I arrived at the dealership - no funny business. Only downside of my experience at the dealership was the car ran out of gas when I took it to be inspected by a mechanic. Not that big a deal though, they showed up quickly with a gas can. The car itself was in excellent condition. Overall, a very good experience; better than I expected to have with a dealership.

Good experience. Made buying my truck a breeze. I came in early and left early. Everyone was very friendly.

I decided to return to Steve Rayman Chevrolet last week to purchase a second car from them. Ben was my salesman and he made my experience as stress-free as possible. Both times I had the car in mind I wanted and wasn't pushed to consider another vehicle. I left the dealership extremely happy and pleased with my purchase. I absolutely LOVE my new car and will definitely consider Steve Rayman again for a third purchase. I highly recommend Ben to deal with. He made sure I was comfortable about my decision and I left without putting any money down or being harrassed about trading my other car in like other dealerships. Thank you, Ben!

After receiving many recall notifications about my husband's car, I finally decided to take the initiative to schedule a repair time for him. I asked about a temp rental or shuttle, since he would have to bring our young child, and was assured there was a shuttle that ran frequently. If the repair was going to take 4 hours like they said, it was important he be able to take kiddo out of the dealership.

Well, the shuttle wasn't available, of course. Luckily, the recall was fixed much more quickly than expected. That's the only good thing I can say about this. They also let him know he needed an oil change, and to have one tire repaired.

The oil was changed, but they used regular instead of synthetic, which has been less than great on the car. The "patched" tired immediately started leaking again. Now he has to take more time to get this corrected, with no offer of any sort of reparations for the inconvenience.

Add to this that despite me asking MULTIPLE times to get my number taken off of their records and to use my husband's, I still get calls about this. The last time I asked to have it changed, I was told, "I'll try to remember next time, but I'll probably forget." How on earth is there not some sort of computer system to change this in?! I can't imagine a dealership is still using hard copy files in 2019.

When I got my recalls repaired through Nissan, I was offered a loaner car, and was given a free oil change. They were courteous, organized, and very apologetic that I had to even come in for the recall. Even though the repairs went a full day longer than expected, I honestly feel that by far that was the superior experience.

Update: Despite the Service Center scheduling a time to correct the issues above, an oil change and tire repair took FIVE hours, which is almost 3 times as long as the initial visit, which was an oil change, a tire patch, AND the recall repair. On the upside, the shuttle was running this time, so my husband didn't have to walk everywhere. It would have been less hassle and time to have just paid someplace else to fix the issues.

Today, my husband and I purchased a new SUV and I must say the experience wasn't bad at all. The customer service was great and we did not feel we were just another number to the salesmen. The finance team was on point and did not waste any time getting us a great deal. I will return to Steve Rayman for my next car purchase.

Mr. Scott Copeland made my day!
What a level of service, thank you!
I will definitely be back, and will make sure to call Scott before i go.

I showed up to make an appointment but the said they could take it right away. They gave me a ride to the office and I'm sure it will be ready as promised.

Its always an pleasurable experience when I go to Steve Rayman the customer service is AMAZING!!!!

I was not going to come back to Steve Rayman Chevrolet due to a bad previous experience but I received the call from your sales associate Cole he was very courteous and convinced me to come in he was able to get me into the car of my dreams I am very very pleased and would recommend friends and family in the future thank you

Had a great experience at Steve Rayman Cheverlet. My salesman Kourtney' assisted and helped me through out the process of buying my 2016 Hyundai Elantra GT.

I just left there after scheduling a 2 appointment I sat there for 40 minutes waiting for someone to take my car back or at least let me know that they would be with me momentarily I bought my car from Steve Rayman and on my last visit there waiting almost 4 hours just for a oil change and a tire rotation I didn't go that last time for my oil change because I was still upset from the previous occasion but I thought I would give them another opportunity to have my business. my mistake. I'm going to call them and tell them to stop sending me coupons in the mail because to me it's just trash at this point filling up my mailbox. I will say this about Sonia who is one of the service representative she is a very nice lady and in my dealings with her I found her to be very pleasant I don't in any way blame this on her I just believe that maybe you were too busy and establishment to appreciate my business and my time

Alan, in new cars. This is the only salesman you should see and ask for! Once you do you ll see why. Thank you Alan! We love our 2020 Tahoe!

I think that need to change the rating from 5 to 10. The customer service and friendless was beyond just great! I worked with a few awesome people there that took the time, explained things and made sure I was happy before leaving. Even did follow ups to make sure that I was okay. Dan the Man Schian and Mr Lee are the go-to guys if you do decied to buy your car from them. Dan and Lee worked their magic and had me rolling in the Jeep in no time.

I had a great experience at Steve Rayman Chevrolet. They put me in the vehicle that I asked for. The staff was very on point with everything. Great job!!!

Keisha and Her Crew are the Greatest! Did all to make the deal and more! Thanks for the respect and determination to get it done!!! Continued Blessings and Success!!!

I NEVER do reviews but needed to do this one. The customer service was ok nothing special the sales guy kept yelling HEY instead of my name which was extremely RUDE, I just happened to look up when he was yelling and motioning to come over to him. I got a used car that had just come in so it needed work and detail, that was 2 DAYS AGO. Gave them my down payment and insurance info. Still no word on my car keep getting transferred to a dam VM that NOBODY CALLS YOU BACK. Getting really frustrated now. Called them 3 times just today and got transferred to 3 different people and NOT ONE ANSWER!!!!! Im already over this place and haven t even got my car. This is BEYOND HORRIBLE CUSTOMER SERVICE. ...... So for my update......after 2 days found out there car had some transmission problems so I couldn t get that one. They had to run numbers and see about cars the sales man Brian said I would hear something by the next day, on sat, and of course when I called and I was TRANSFERRED once again to a VM. I went up there after work just to find out I had to go to the in house financing dept, and gave me 2 options of a Focus that had ripped up seats or a Altima that had almost 176,000 on it. I asked for my downpayment back at this time. They finally found me a car and I have to say I do like it so far, but had I not went up there myself and asked questions I WOULD HAVE NEVER FOUND THIS OUT. I feel like they just bullsh***ed me just to get me out of there. The sales guy same one from above gave a Carfax for a 2015 GMC Yukon, I got a 2012 Cruze smh. Just watch out when you go there they try to get over on people.

I did business with Steve Rahman Chevrolet and couldn't have been happier. The General Manager Sean Streib checked on me frequently during the process and ensured the vehicle was perfect! I won't hesitate to do business with them again the next time I am in the market for a vehicle. The business manager Susan was also very attentive. Kevin

Always easy in and easy out. Martin is a great customer service agent.

Your staff contradicted quoted prices for services(tire mount and balance; $120 & $90), TWICE!!! The staff refused to honor the lower quoted price.

When I finally received a call back from a manager, it wasn't to apologize and to do the right thing and honor the original quote, instead he stood by the inflated price. During this call, the manager and I finally agreed on a price in the middle, $100, when I received the final statement of work for $120, I learned that your management didn't even keep his word!

TWICE, your staff LIED about the quoted price for services rendered!

This is the definition of "bait and switch", your company has unethical practices and potentially illegal pricing and billing practices.

You should be ashamed these actions and your staff should be terminated!

When I received the follow up call from the dealership inquiring about my dissatisfaction, they asked if I wanted to hear back from different management...still waiting for that call or perhaps an apology...

I enjoyed my visit at the Steve Rahman Chevrolet dealership. I purchased a new car and it was exactly what I wanted. Other than having to wait for my credit to be approved, everything went smoothly.

I was taken care of. My car was swrvser in a timely manner. Sonia is the best.

Thanks to Ryan I walked out with my car. No pressure, stayed in my range bracket. Been to many of dealers. Best one . I will purchase from here again. No hassle , respectful and not trying to scam you out of your money . Very fast process .. thanks guys

Unbelievably Experience! Short & Sweet process. Great amazing staff. Thanks to all that help make my CAR dreams come true. I will definitely be spreading the word. Thanks again and keep up the awesome work. Please continue to help everyday people live love & drive Chevy

I love my new Tahoe! My experience with Ben, Susan, Ivan, and Anna was great. Great customer service!

Wonderful experience . Excellent customer service . Ben was a big help and made sure I left the lot with a car . Thanks Ben for everything that you did .

The process was very smooth. Although it was a very busy Saturday, my salesman (Miami) made sure I was taken care of and I got me a good deal on my new Silverado.

This dealerships service department is telling me that my car was in an accident and my transmission is not going to be covered. 4 different mechanics have seen my vehicle and never have said what this dealership has stated. DO NOR TAKE YOUR VEHICLE TO THIS DEALERSHIP!!!!! THEY WILL MAKE UP A REASON NOT TO FIX YOUR THAT IS UNDER WARRANTY!!!!!

I can't believe the difficulty this dealership has with communication. Email was invented over two decades ago and both Latonya Lewis and Naye Higgins do not have an inclination how to use it. I regret sending the Chevrolet's Service Satisfaction Survey early after experiencing the amount of neglect and ignorance from this team. Due to the frustration I've had thus far, I certainly will not attempt to seek business from Steve Rayman Chevrolet in the future and I strongly recommend for others to go elsewhere for their auto service needs.

DO NOT WASTE YOUR TIME HERE!!!!!!!!!!!I have been to many car lots, but this is by far the worst experience ever. When I get to the dealership I tell the salesman, Calvin, what I am looking to do and right away he seems very uninterested. He takes me in to do the credit check (which takes over an hour for some reason), then goes to talk to the lady who is apparently running my credit. He comes back with a few cars that he wants me to look at that will be in the monthly price range I want, one of which was a Taurus. I had no interest at all in the Taurus but was curious of what the price was. He then tells me he doesnt know, but it is in my price range and it has 67k miles on it (you can get these all day on Craigslist or Autotrader with the same miles for $4 - $5,000 and this was as base as they come, the only option was power windows!). So I then ask him how do you not how much it is and he goes in to some explanation that makes no sense. Finally after standing up to leave, he tells me he will find out. Again, he comes back with the keys to the Taurus and says he doesn't know the price or even how long the loan is for, and actually asks me if I would like to take it for a test drive while he gets the paper work ready. Needless to say I turned around to leave and he magically comes up with a price of $10,900 which is about $5,000 over Kelly Blue Book. Save your time and go to a REAL dealership, I felt like I was at a buy here pay here dealership, but at least there you are working with someone who seems interested in helping you find a car and is knowledgable of what they are selling. This was and hour and a half of my life wasted that I will never get back. AVOID THIS PLACE!!!!!

David Faulk was very polite and professional. He helped me in choosing the right car. I would definitely recommend customers to him

They have the best deals in town! I'm very satisfied and I love my car! Thank you!!!

Met Mike champness, such a great guy. Went in for a 15 ft 2018 box truck. Best deal ever.

They have a good selection of cars but when you call they will tell you anything to get you in the door even lies.

I bought a brand new Chevy Malibu on black friday.I did not think that it was possible for me to ever get a brand new car. The process was easy. The people at Steve Rayman was AMAZING. I will buy from them again. Thanks for everything

I spoke to Ryan and CJ over the phone the day before I went into the dealership. I said hey I don't have any credit, no cosigner,. Ryan said " That's fine we don't even look at your credit if the banks don't finance you we have our in house financing that you qualify for we also have down payment assistance programs 0 down " I responded are you sure? I live 45 minutes away I don't want to waste time. U get out there only to find out I needed money down. I worked with Ernest I told him I want to speak to Ryan this bastard didn't even have the balls to come out to the lobby to apologize for lying to me on the phone. STAY AWAY. They're liars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I purchased an Infiniti QX70 two or three years ago. I have been calling this dealership about my warranty. I purchased a 5 year bumper to bumper warranty. I left several messages and no one has called me bad. I still awaiting a check for fuel mileage I purchased when I purchased the vehicle three years ago. The salesman told me to go fill up the vehicle and I would receive a check for the fuel amount. I never did. The salesman was very supportive but not a man of there word.

they're great And even though I had a slight dislike of GM products for a time it seems they've gotten better since. And Steve Rayman Chevrolet - honest, friendly, traits I value and look for in my business dealings.

i am very satisfied with my experience at Steve Rayman and the staff was very professional, and taking care of all that i needed.

Will not stop sending me mailers when asked to stop!

I was a little worried about going and getting a new car. But, I was greeted and helped by Kourtney! He s really a great person! He walked me through the entire process! I told him what I wanted and he got it without hesitation... It was truly smooth as ever. I got my car at a decent rate; so I m happy! I definitely appreciate the fact that he wasn t trying to upsale me. He listened and got me exactly what I asked for! I wish him all the well!

The best dealership ever, the sales people are the best.

It was very good. The dealer made sure to supply and information and reassurance I needed to make the right purchase and decisions.

Great experience, not pushy, different than past car buying experiences!

I had a wonderful experience at Steve Rayman's. I enjoyed all the different and unique personalities. I arrived about 4:30ish and I drove away in my 2011 Nissan Sentra in just a few hours. One thing I can say is "there was never a dull monment". Much Love guys and ladies. Keep up the good work.

The ownership has changed and the integrity as well

Nnenna was a great person to talk too I wish all sales person could be like her.

Very helpful, great customer service, and friendly. Very knowledgeable staff and great choice of cars. Will return for future cars!!!

It was amazing. The salesman did a terrific job! I went to several dealerships until I was greeted with the generosity that only Steve raymen employees could provide. I refer everyone to go down to Steve raymen and let them find you an affordable car you know you'll love.

Do not take your car to the Collision Center. It is not owned by Rayman and they apparently do not know how to paint a car. They will not return your call if you have any concerns or complaints either. Not worth it!

I was looking for a certain car for my wife. Steve Rayman had the car at a reasonable price. Derrick the salesman was not only knowledgeable but, courteous and professional as well. I will recommend this dealership to my family and friends which is the reason I gave them the ratings that they deserved.

My experience with Steve Rayman Chevrolet was an extremely positive experience. Sold a car that suited my specific needs. The process went smoothly and everyone was polite and courteous at all times! Jordan, William, Susan and Ray are all ROCK STARS!!!! Special High 5 for Arthur who I only met briefly but is definitely a "special" person!!!!

Great customer service, personnel listened to what I wanted, and provided it with a smile. They ensure you are completely satisfied before you leave the property.

Chad did a excellent job, I told him what I wanted to spend before I came out and he made it happen , 2 hrs total and we was done .. thanks!

From Bryan Garrett

Our salesperson, Mike was awesome! He literally made us feel like family. The entire staff at Steve Rayman was a class act. I could not have asked for anything more.

It was the most amazing experience. It was my first time going to a dealership so I was very nervous. Adam immediately made me feel welcome and comfortable. Everyone was wonderful throughout the entire process. I have already recommended friends and I family. My friend Leslie already purchased a vehicle and I am now waiting on my $100 referral I recommend Steve Rayman Chevrolet to everyone looking for a vehicle!!

As usual, the team is very professional, helpful and thorough.

Great location but not a very good selection. Small new and used lots and old school salespeople that greet you at your car door before you can get it in park lol. Gotta love the eagerness to put you in anything on the lot. Just wow, they get a 3 star because they weren't as bad as Carl Black.

Always quick and professional service. I am able to use the wifi to be productive professionally while waiting for the car to be serviced. Reggie Perry is personable and professional.

Buying a car at Steve Rayman is like going to a SPA. You are treated like royalty and every part of the process is done for you like a King. I just wish I could buy a new car more often. Chuck Huesca

Jim Royton was very helpful through the entire process. Love my new car!

I was charged 1500.00 dollars for what looks to be a lot of work that didn t fix the issue! Long story short I was talked to badly, they denied me access to talk to the general manager, and my car is not even driveable now! If you want to rack up a whole lot of charges on your car, for a lot of things that you don t need please take it to Steve Raymon and see Sonya Brown!! They will take you for any penny that they can and will make sure that your car is In worse condition than before! Then talk to you any type of way after they DESTROY YOUR MOTOR!!!!!

4/5/2019: I still don t have my car and no one is trying to get in touch with me! I ve called the dealership on multiple occasions trying to talk to the general manager or and service manager! When I did talk to the service manager they told me that they could replace my motor for $5900.00! It just started out with my motor over heating my car was at least driveable now I can t drive it at all! I drove my car to them to have serviced but now I have to have it towed away from their dealership! This is the worst service exputhat you could ever imagine!! Thanks for nothing and I literally mean nothing!!

4/9/2019: Was told that I will have to have my car towed from the dealership! No repair, no help, no car to drive, and no help with getting another car!! I would advise anyone to spend a dime with this dealership! Because after they get your money you don t matter! I need my car, I have kids to take care of and a sick parent in SC, but that doesn t matter to this dealership because they already have my money and trying to get more! I hope the dealership and everybody that works there BURN IN HELL!!

The entire Steve Rayman team is exceptional. A special "shout-out" to Eric Samko, Judy Buser, Ray Whitlow III, and the brilliant Cory. My experience was pleasant, pleasurable, kind professionalism, and "fast and furious." Well done!