Clínica Eugin Reviews

Mom of 5 and a half year old twins in great shape.
And from the first test ...
1st meeting in March and April on the day.
15 days after pregnant ...
Very good clinic and very human staff and responsive to the email ....
Thank you for everything...

How all the other comment. After a very good appointment in July which went really well from the reception to the doctor everything was perfect. So we go back to France to do all the exams ask, that we transmit to them and since then nothing new even with several emails sent to the phone no response I am shocked after all that is in fact for nothing

The staff are friendly, knowledgeable and answer the phone quickly when the process is started and time is running out. I got my + on my first iad so I am satisfied and recommend.

You have to insist with them to be followed properly, they should be more attentive to the customer, sometimes more phone calls and emails empty, after the umpteenth complaint and incazzatura then they start to take into consideration and to be timely ... We hope for good , now they are 10 days that are present we hope to continue in this sense!

Tryed everything my age and the quality of my eggs were not great. 2010 went had ivf and all went well fist time my little girl born in may after 3 years trying went to clincia eurgin and bingo .

A disaster this clinic !!! Very well before but since the middle-end of 2019, everything has changed! No more human side; only money matters.
There is no follow-up, we have been waiting for a response to our email for 2 months. There is no longer any follow-up, the clinic has become a real money machine!

If I could not put anything will be largely those they deserve to treat people as his is despicable, after a failure is more news from them for me those are people who enjoy the naiveter and the misfortune of others in order to to make money on your back not only they are very expensive price level compared to other ad and more of it you sell from the wake to the first appointment to better rip you off.
It's been 3 days that I try to remember them, he does not answer me I spent 1 hour waiting.
I'm mad with rage and I see that I'm not the only one
The good technique of the commercial services Who answers on Google to make you believe that they are serious whereas they are guignol.
Beware of this clinic there are plenty of other in Spain much more serious,

We have two frozen embryos at the Eugin clinic, after numerous attempts in France which ended in failure; I admit that I fear to start a protocol again ... I am 37 years old and still hope to be a mom ..... We think we will try our luck this year However, the medical entourage of the Clinic is very professional and attentive

Everything was perfect. Very knowledgeable. To recommend without hesitation

Slm I have an appointment on August 15th and I want to know when I do IVF as well as to have a baby ???????

Never hesitate to meet these absolutely exceptional people. Humans, professionals, listening at any time and for any question.
Today, thanks to them, I am soon mother of a little boy. My fight had lasted 10 years. I will come back to this clinic to introduce them to my son!
They are all beings of rare humanity!

Like all the other opinions I am very disappointed with this clinic ... Since the changes there is a big lack of follow-up! 18,000 euros spent in a year without results and the only solution found is a quote always and always more expensive ... Despite the friendliness of the staff ... There are other clinics much more professional ... less industrial and above all more human !

No tracking any humanity after 3 attempts EUGIN IT'S OVER.
After dozens of emails and I do not know how many calls nobody takes contact with us, for us guides, listen to our doubts ect ...
Flee this clinic !!!
I did not have the same medical team once, the follow-up is nil I was left unanswered for days while I had to take a treatment. Apparently the clinic has been bought, the new owners are only there to take our money.

Share the information to all your contacts this clinic has become a RANK !!!!!!!!!!

They are good and special people ... they have had a change of location and certainly also software and it is normal to have a settling period !! As far as I am concerned my wife elisa we are very followed and always respond .... on January 18 we have the transfer and these days we are always the communication for any question or doubt with an answer from eugin. On Saturday 18th January !!! Daniele and Elisa

Very satisfactory online responses. Very pleasant welcome on site. Professional and friendly team that inspires confidence. Very clean.

Each question answered, each email sent back, each call a reminder if the person did not have the answer.
Really serious service.
The clinic is clean. The staff are helpful attentive professional.
It s impeccable hygiene level.
Everything is done to make you feel good.
Thank you for making our courses so perilous so trying, more enjoyable.

A word of advice: absolutely avoid!
The clinic does not respond to emails and when we speak to the switchboard, they tell us that they will call back and do not call back.

This endangers us, the patients who are undergoing heavy treatment and are victims of this disorganization and the lack of follow-up.
The clinic seems to favor profitability over our health.

Fantastic clinic. Staff amazing and helped us conceive our beautiful baby boy first try. Would and have recommended to many couples!

Dr. Marimon is very professional and has always treated me very well.
But the attention to the public is quite fair. When you call and ask to be taken care of in Catalan, you pass to girls who only speak Spanish very hard. They are usually French or Italian. I do not understand what direction you have to say that you reward number 1 if you want to be treated in Catalan if you do not request it as a requirement to work on it.

Worse and worse. Now even a private area is not working and they continue not to contact each other. I feel their hostage. But for the money fatalities are felt. 0 stars but 0. Look for a different clinic.

Good evening, what to say, I found this clinic by chance on the internet, it was love at first sight! I call now! I was determined! And I must say that I could not have chosen better! Doctors, patient care and the More

A FUIR ACTUALLY! I hope that so many negative opinions on google, can direct future patients (customers even scam victims) to other clinics. No follow-up! It's been months, that the new software is their excuse!

I have been in contact with this clinic for a year. I found courtesy, availability, professionalism and humanity. However, since a month ago, problems with the communication systems between patients and the clinic have occurred and so, unfortunately, so much precious time is lost. I hope that they are only technical problems and can be solved as soon as possible.

In the same situation, more contact for 1 month despite mails, fax and I had to have a medical telephone appointment and update the administrative file, I already lost a year they made me do a battery of exams and each time I asked for the same thing, I wanted to start the treatment in September but nothing, I do not know what to do except maybe move me to another clinic.

The staff is friendly and the service is efficient.

I had my first frozen donor egg transfer April 2019 which was sadly unsuccessful. Second frozen donor egg transfer July 2019. Now 24 weeks pregnant at 46 years old.
We paid for some extras (Embroscope and genetic testing of my partner's sample) but did not feel pushed into doing this. The choices were ours.
I found everyone caring and professional. The first transfer I travel from the UK to Barcelona alone and the staff were very supportive and recognised what a hard journey this is.
My patient liaison person (Anna) was amazing, no question was too ridiculous and she talked through everything,
Only thing stopping 5 stars is that calling from UK to Barcelona cost a lot so I'd message them on the platform and wait for them to get back to me which could take a few days.
Prescriptions were also a problem as UK pharmacies will only accept hand written ones which meant either them posting, which took a while (up to 2 werks) or using the courier service the clinic recommends which is where they phone a UK pharmacy to deliver meds to me....a bit more expensive but not ridiculously so and it was reliable (even being willing to deliver to my place of work)
I know that I still have 16 weeks before really counting my blessings but I have a lot to thank Eugin for and am pleased with the choices which we made. Thank you.

I give my experience in 2009 I contacted the clinic eugin a friend had had recourse to the clinic she had a very pretty girl, I was 46 years old at the time actually the treatment is heavy 2 visits in Spain one for the 1st contact the 2nd for the transfer (I make it short) I have a little boy of 9 years now he had just 2 allergies to calcium and egg but I found on paris a fabulous kinesiologist who heals naturally without medoc, bites a kind of magnetizer and all left the day after the visit and my friend his daughter was born with a small deformity at one foot she had 2 surgeries otherwise my son is very good luck

a business clinic
an egg donor for several clients at the same time
so often 5 oocytes (only) and little luck
so you make an attempt and it is each time 6500 !

1. Every meeting with doctor is talking with a different one.
2. The transfer is only in 3rd day of culture of embryos which is so irresponsible as in natural pregnancy process, the third day embryos are only in the oviduct not in womb at all.
3. Embryos are supposed to be cultured till 5th day at all! As all the embryos can live 90% in third day of culture but 50% in 5th day culture. This eugin clinic made transfer almost all in third day as they collect money without taking any more responsibilities. It s totally a money maker not a responsible production center at all.
4. If you want to spend your thousands of euros on nothing and experience failure. Go for it.

Thank you for the welcome and what a welcome! After 5 years of a long road, 2 little girls in 2017 after a first try. A cost of course, but in view of the cost in France (for the secu!), Appointments and lengths without hope, reception that is sometimes contemptuous ... It is ultimately not that much for the project of a lifetime. Thank you again and we will come back with my dolls on this path of their journey too!

We have made two attempts at IAD. The first interview told us that you used to always have the same doctor. When our surprise was that every time you went you played a different one, but good so far. Everyone was very professional and friendly. Until we had the second IAD, we were touched each time by different doctors and this second time very badly, in an ovarian control they were wrong when it came to scoring and measuring the follicles I had. That created me a lot of distrust, in another follicular control it didn't fit what we were told in the previous one. And the last straw was when the day of the second transfer arrived on 9/23/16 two days ago. Another different doctor touched me, who told me that I had a very narrow cervix and that I could not fit a normal cannula (when the normal size was introduced in the previous one) she told me that she would use a narrower and very flexible cannula, when He went to make the transfer immediately after I noticed how the liquid dropped. And I told the doctor, her answer was that it was flow. And I've made several attempts and never never noticed how anything fell. So what happened was that because the cannula he used was so flexible, it was bent and thrown out, and the stretcher was wet. And she knew it but they wash their hands and you can't do anything. After going through all the treatment it is very difficult physically and psychologically that an inexperienced person comes and tries to fool you and throw your money in vain. Over after the transfer, he tells me to have a tubal test because perhaps all attempts are in vain. And I ask him to ask for a time for the pregnancy test and he releases me that it is not necessary for me to do it, that with a predictor it is enough that if it comes out negative it comes out negative. So I have had in this cycle a very bad experience with these professionals without any empathy, and without experience, and I have had the bad luck that they have touched me. FOR THIS REASON I WILL NOT GO BACK

Always attentive coordinators, even after the inseminations are over, 6 attempts, 2 of which resulted in pregnancy! (Lost due to miscarriage, yes let's not forget that Mother Nature always has the last word) So yes the journey is long and perilous, sometimes we would like to be the center of the world in terms of support, but think that like you other women also have this wish for maternity, each has its hour of glory, as soon as it starts with you, you are assured of a very specific follow-up and for 3 years we have noted the incredible evolution, the new premises offer more discretion and professionalism and hygiene
We trusted them and will continue until Mother Nature rewards us! Thank you to the Eugin team for making this dream possible. We recommend you 100% !!!!!

The money of our pain pays the Rolls of the owner of Eugin.
Type "Dr. br shetty cars" on Google, Rolls, private jet ... we better understand the rest of the comments.

Average waiting time per visit: 30- 45 minutes. Not only once we attended the appointment time throughout pregnancy ... absolute lack of rigor.
The rest without complaint, standard.

For months now TOTAL STATE OF ABANDONMENT OF THE PATIENT!

Pleasant, competent staff. Result up to par. Thank you ...

I had an insemination in July and everything went well before and after the procedure. However, my wife wants to do the same thing and can not reach the clinic. Looking at the latest reviews, it seems that things have changed very eugen lately ... It seems that the purchase of the clinic recently did not do good ...
After multiple calls and emails we are still waiting for an answer from you, all this is sorely lacking in seriousness! Obviously like everyone else lately we are getting closer to other clinics much more reactive and professional than you

Disappointed, I was looking for a more personal treatment, not an explanation of the treatments catalog.

We are from afar (Africa) rented an apartment and had our first appointment 15 days ago.
Since the only contacts of the clinic are administrative (payment of the advance of 75%) or unsigned papers.

We have been trying for 3 days to join the clinic for a large number of questions to which we wish answers and a response from the clinic on the last exams passed. The doctor met told us to wait for the results of these blood tests to pay.

When we call nobody answers. Even if we leave his phone number and customer code. Nobody remembers as specified in the message.

If we leave an email in the private zone idem.

Thank you for not answering me as for all the complaints that I can read under mine, "our apologies we change our processes and our ways of working" because the first thing to do in the changes is to answer the requests of your customers.

We really feel abandoned.

If you want to be swindled and ruined psychologically and financially, please go to this clinic. They are professionals in making the most of money and doing the least they can. We spent 2 years with an infinite number of transfers where none gave positive. Instead of testing to see if there was a problem, they just repeated the same process over and over again without any results.

This shows that it is a limited clinic that cannot offer all the necessary services to any couple. Just basic services, but how do you know you will be a basic case or more complex?

Their philosophy is to put the embryos on day 3, a way of acting from the last century when there was not enough technology as most embryos survive to day 3. However, a good clinic with advanced technology today offers a blastocyst culture (on day 5-6) where implantation rates are much higher and you don't waste time putting embryos that you don't know if they will evolve.

The current price is not competitive. Its prices are comparable to those of the most pioneering clinics when this clinic has lagged far behind in technology, services and its action protocol.

It was getting out of Eugin and getting pregnant in another clinic, obviously thanks to many tests that gave us the reason why I didn't get pregnant. Tests that Eugin refused to perform!!!

Thank you Eugin Team for destroying my life for 2 years.

At the first meeting, they show off great skill, attentiveness and availability and as soon as you have paid the administrative service takes weeks to answer your emails and calls. I had questions and fears during the treatment, I had to call 4 days in a row for someone to call me back. And I'm still waiting for my bill.

Not serious we have no news we have to start next week the two week treatment we call nobody answers ...!

Your opinion opened my eyes: No, I will not pay for the Chief's RollsRoyce!

I had a transfer on October 12th until it was all very well ... It's been two weeks since I sent an important email to which I had no response ... After several calls nobody Contact me .... I was told that I was not the only patient that I can understand ... But I think having a follow-up is just as important as before I find it really aberan

It's a scandal to treat people like that! You should be ashamed. I will do everything to ruin your reputation. We pay big money, we need you, your advice, and we are facing a wall. Nobody picks up the phone or answers the emails. You know the procedure to take our money but make sure that your patients are well and that certainly need to communicate some things to you, that you have nothing to do! Band of incompetent! Three inseminations in your clinic will you be treated this way?

We started the egg donation approaches in summer 2019. Since the IT change and the move we are waiting for a doctor's return since December 16 despite reminders by email and phone. Our exams are about to expire. When I have an operator on the phone, it guaranteed me that we will remember. I am outraged given the personal and financial investment to have no follow-up. We are completely lose confidence in this clinic lovers and we will definitely go towards the competition that seems much more professional.

Poor co ordination among staff just a money collecting center never cares about patients thumbs down

I find all the recent negative comments on the clinic ashamed for an update of their computer system, unfortunately Google gives the voice to all for the slightest shot of mouth "thank you google".
So yes the clinic is updating its computer system, but to give a better service via the private patient area. Not enough to panic and this is on a period. It does not reflect the quality of the clinic, the team and the lab ...
When we are under treatment we are on the agenda of the clinic! And the clinic always takes care of telephoning with the instructions.

After years of trouble in France .... I can only say thank you to the Eugin Clinic.

I accompanied a friend to find out about the options she had to become a mother and they explained it to us with great tact and detail. Highly recommended!

Bjr eugin team, to date I am still waiting for an answer to my mail .. Thank you for responding as soon as possible in my private area

A very professional and attentive team, answers during the day. A real follow-up.
Very clean premises.
Thanks to the whole Eugin team !!
Very satisfied. I recommend

To run away ... clinic in loss ... no news no info for 2 months ... against the money they know how to cash quickly ... especially go elsewhere ... after 3 transfers and 3 failures. ..on treat us like animals ... considering the price that we put it is unacceptable to be treated this way ... i think to change clinic to get reimbursed and take a lawyer ... it's a shame .. dream sellers ... disgusted ....

What to say ... 10 years of nightmare in France with the PMA, first test in 2014 with Eugin: baby # 1 has arrived, 2nd test in 2018: little brother arrived also the first time. Helpful staff, lovely, who speaks French or who is accompanied by someone who translates. Efficiency in the treatment of the case, the humanity in the medical acts, certainly it is paying and not given but when we lived the hell of the PMA in France .... Eugin is that of Happiness

Great result I have two beautiful babies just I say thank you a thousand times

Money is above all ethical reasoning. Unfortunately the way the process is leaded is all based on strategys to make money and do not put ethics before and never give you the chance to choose in knowledge. They do not inform you in advance end manipulate you in other to reach their goals: Money!!!! Very sad for the humanity !!!!!

The first attempt of great IVF. Now that they have frozen they have not answered the messages for more than a month that I contacted them to make another attempt for this month of January. I wanted to know the steps in advance so I contacted more of a month. They don't answer messages if I call tell me to call me and they don't. But on their website they keep saying no waiting lists. But when you want to do it and let them know in time you don't get an answer. I've already called many times and they can never happen to me with anyone or give me a solution. The only thing that a girl who asked me for a revocation told me yesterday. The clinic will be better according to what she says but the service is being very bad. Besides that they could also send a message to all their clients if they are having problems, and they do not assure me of the parking service that they had before that I also went to those who came from abroad. I am very dissatisfied and I feel cheated. I do not trust them anymore

After failing in France for 7 years, we went to Eugin Clinic: our last chance. 1 IVF = 1 success !!!!
Great professionals both technically and humanly .... We will never thank them enough ....

Hello,

On December 2nd, I had a doctor on the phone to talk to her about my file. However, there was a lack of exams to practice so that my file was complete and that I could start the treatment (she must also send me the ordnnnance for drugs) for a double donation in December. She told me do not take notes I send you all by email. and since then I'm waiting. Only if I wait too long it will be too late for me to start treatment in December. Which would be a shame for me.
I also leave a message to a secretary but since no return either. I am really scared of not being able to start my treatment in December.

I contacted Eugin Barcelona in July 2019 for an embryo adoption, I had a very good contact and saw their promises on the site when the waiting time and their so-called availability, I was completely won over but what a disillusionment.
In September, my file with my signed exams and consents was complete.
With their computer bug, I was only able to make the 1st payment on October 19 and shock on November 1, I note that my payment does not appear on my private area, concern quickly resolved after 1 call.
The matching staff was supposed to contact me at the start of their search, something not done, I had to get in touch to know that the searches had started.
Since January 2020, finding the wait long, I sent emails on my private area without result, suddenly I never stop harassing them and there, I learn that my consents signed in September are not the right ones, observation made at after 4 months, which is absurd.
After multiple calls, I learn that the matching team has found an embryo for me youpiiii, we ask him to start the pill since I am unwell, we are supposed to contact me within a week to confirm that it is indeed a J5 embryo and of course no news.
So, 8 days later, I picked up my phone, I am promised to remember, I refuse, I want to know, and there I am told that these are 2J3 and not 1J5 as requested. Being single, I want to avoid the risks of twin pregnancy, I was promised that the person in charge of matching would contact me Tuesday or Wednesday at the latest this week, it is Thursday, I still have no news.
I sent an email to the patient service yesterday without response, there is no point in contacting them on our private area since I have had no response to all my emails since January
For this month, I'm 10 off package, as this course was already not expensive enough.
Why don't I change the center? Because I have already paid 1300 and if I leave this clinic,
I lose 200 and I have to repeat the exams.
Little advice, choose a clinic on a human scale, we are supposed to avoid stress during this journey and for 2 weeks, I cry often because it is difficult not to be heard.
Being infertile single at 42 is not a choice and we do not take our suffering into consideration.
I am desperate, disappointed just like my entourage and yet I was serene at the start of my journey, I put all the chances on my side, psychiatrist, somatopath, acupuncture, the only problem is the inertia of Eugin Barcelona

Do not go Do not go there. The first visit are very kind. Also, NEVER GO WITH THE FAIR TIME. Because the average wait in my 8-9 visits I had was from 40min to 1 hour! In our case, Dr. Edda assisted us. The unfortunate thing was that every time we wanted to ask something he answered yes / no. Without giving explanations even ask him. It gives the feeling that he does not have time for you. It is very cold. I recommend it if they want a robot to take care of them.

Run away ! I find that the follow-up is not the same as that of the beginning and it scares me ... very afraid for the future. I RECOMMEND THE CLINIQUE TAMBRE IN MADRID

Dr. Cebreco, who makes me gynecological controls, is an excellent professional, unfortunately I have been trying to meet him for 3 days. The customer service department is very bad.

Disappointed, no appropriate treatment despite the reputation of the clinic.
I will not retry the experience with them!

We took a long time to decide to give him a little brother or a little sister, Marina, because my first fiv were a real hassle.

Given that seven years ago, the quality of my small seeds was already limited, a donation of eggs is required.

Here we go again to the sun of Barcelona with my darling, our bags filled with hope. Once there, uppercase disappointment:

From the team that has helped and listened to us, there is no one left, neither the French doctor, nor the biologist who has come to explain my transfer, nor the coordinators who have devoted themselves so much. All and all parties, we were told.

Despite the wonderful efforts of the Spanish doctor to get by in French, nothing to do with the real communication established with Dr. Poisot. To go to another clinic.

This time, our visit consisted of a long monologue, visibly written by the commercial department, and from which we leave with the agonizing sensation of feeling milking cows.

Shocked by this movement of people, but also of approach, we learned that the box was bought by a big hospital of Saudi Arabia, and its founders left also with the jackpot. The eugin clinic has become a business, led by financiers

This info has confirmed our feeling that the hands once tense to help us, are now heading to our wallet.

For us, eugin, it's a big NO.

I first made 3 iad end 2018 at Eugin without success. I then moved to a fiv in March 2019. Between hope and disappointment. An obstacle course when one has fertility problems and is on edge. I will not say that they did not do "their work" but the follow-up leaves me with a taste more
Negative test, again, after 5 months of intensive treatment, more than 12,000 euros of expenditure.
I am first told that I have 4 mature oocytes (which in my case is almost unexpected ...): joy, crying ..... then 48h after, I reimplement 2 including 1 not top and another impeccable, and, I'm told that eventually the other 2 may not even be congelable (all in 48h: emotional lift, thank you ...) and, indeed, verdict a few days later, the 2 "additional" oocytes finally gave nothing. Then the wait: 15j endless ... we believe, we have all the symptoms (related to puncture and treatment for once)
And, the verdict: negative I communicate it to them I receive a message "type". And, another week later, another message telling me that they are at my disposal, IF I WISH, for a doctor to contact me. I find that inadmissible! it is so difficult, trying, I do not have the words, also, I consider that it is not for me to appeal to a doctor but to them, who knew how to cash my checks, to propose to me Office, follow-up.
In the end, the "happy" will leave a positive comment, how could it be otherwise? I will have done the same because there is only one ultimate goal.
But, the patients for whom it did not work are left behind, abandoned. question of luck: it works or it does not work, let it be said and, basically, if it does not work they wash their hands!
Oh yes, I forgot: during the 1st appointment, you meet a doctor "referent" who is supposed to follow you from beginning to end and be there to all your attempts ... a certain A *** M **** *** I NEVER review! On the other hand, she calls you to sell you genetic compatibility tests overpriced!
So yes: the place is welcoming and classy ..... but this is not what a patient expects in terms of humanity ... A word ...
Watch out for your hopes and your wallet!

We were last friday the 22/11-2019 for a transfer at Eugin. And I can tell that everything went very well. Although I recognize all the problems in case of communication. We had the same problems and were also worried and upset. Cause yes it's true they really didn't do a good job in this. Apparently they were installing a new computer system and moving also.Though this is never an excuse I know. Anyway Iwould like to say they really caught up. A super nice team and everything done with a lot of care. I recommend them really. In case of the work they do. They do really well. Hope I can calm down some worried people thanks our experience. It will be ok.

We did two trusts, both of which unfortunately failed. But this could also be there, the chances that it would not go well were there. My vote is for not having had adequate assistance from the staff, both during the fertilization cycle and after (totally abandoned) each time we were followed by different people. Look for a facility that treats you like a human and not like a credit card. Not recommended

Top clinic! After 4 negative inseminations, we did IVF which worked the first time! Twins :), they are currently 2 months old
I recommend this clinic, they are really listening to you. Good luck to those on the same journey

very good clinic.On site each couple to his private waiting room for more privacy. very kind, kind and attentive staff. Communication with the medical team easy thanks to the personal space on the internet and the telephone with his personal code. We look forward to the birth of our son who should not delay. thank you eugin

How all the others comment. After a very good meeting in September which really went well from reception to the doctor everything was perfect. So we go back to France to do all the exams ask, that we send them and since then nothing new even with several emails sent. They had their software change and it's their move. It would be nice to take care of all of us

HONTEUX! SCANDALEUX! And I say it in a very objective way because I had a wonderful little girl in 2017 thanks to this clinic but the management and the relationship with the patients had simply NOTHING to be seen at this time.
We decided with my husband to call on them again to know the chance to have another child and here I must say that I simply fall naked when I see how the clinic treats patients! After 6 calls (the 1st to 9 am this morning) taken by the switchboard operator and 4 voicemails left on the same day, for an urgent question about taking treatment after the embryo transfer, no doctor remembers and when I arrive FINALLY to join qq at 20:45 tonight, I am told tonight that I have to wait tomorrow to get the answer to my urgent question and the switchboardist tells me, text, that "yes she is well aware that it can make me lose the baby but we have to wait until tomorrow because no doctor has been able to call me back since this morning. " I had exactly the same type of problem a few months ago for a first attempt at Eugin: no reactivity, messages and questions remained unanswered, so that we moved from Paris to Barcelona for nothing because if they m had responded in time we would have known that the attempt was to be canceled. It is quite simply HALLUCINANT that a so-called specialized clinic in IVF can consider that it is normal to completely abandon patients who go into debt to try to realize their dream and devote an energy drawn from it in all the despair that infertility causes! I am OUTREE, SCANDALIZED and DESESPEREE !! Flee this clinic for not having to deal with what I feel this evening, a feeling of abandonment, theft and despair.

Impeccable follow-up during the first 6 months, ie during my first 2 AIs. Since the month of May I am systematically obliged to raise them sometimes up to 5 or 6 times to get an answer.
The last few months have been frankly trying, I have started a protocol of IVF DO (difficult, long, tiring and very expensive) and again it's a failure ... not a call from them, I sent 4 or 5 mails since my blood test and no answer .. I'm mad with rage!
I met a specialist in Paris yesterday who told me that we should not set foot there since their acquisition by Qatar. The latter also told me that I had endometriosis, none of the gynecos of the clinic had told me! (After having several dozens of my ultrasounds in their hands)

A team at the top, advanced monitoring, clinic easy to access From the airport. Careful post-insemination follow-up!
Thanks to the clinic we expect a happy event for July 2019. Thank you the clinic, thank you to doctors and especially thank you Spain To have been able to help us achieve our family desire, unlike France.

Excellent clean hospital very good doctor I thank this clinic which thanks to them I could become a mother of a little boy who is 5 years old already.

A wonderful clinic thanks to her I am expecting a little miracle that should come out in January 2019.
A professional and attentive team, I highly recommend this clinic.

They gave me a phone call and called me the day before to go ahead half an hour, I said I would try but I did not know if we could get there sooner. I arrived 10m late of the hour when they called me and I said we were arriving. That's right, but then we arrived and we waited more than half an hour, entering later than the initial visit time before the change. I treat nothing personal. Bonjour as a greeting from absolutely all the people we met and / or attended. Place of business assembled solely for the assisted reproduction of the French because it is full of them and even the receptionist of the entrance greeted us first in French. We are in Catalunya hear! Eternal waiting room more than 50 min for a visit of about 10. Dr. Maja but first visit with 5 or 6 personal questions and then a power point presentation to explain the treatment what does not do anything close and even uncomfortable. Although it seems close, you feel that they want to teach you the power to go down immediately to the administrative part. Stairs up, down it looks like a maze. Waiting room while scanning your papers. And more than 40 m later in oootra waiting room for the administrative part .. That it was to give you a commercial without a budget like the one you already had from the web. Without clarifying anything and without the assumptions that the doctor had contemplated ... The first rare visit we have made. And 2 hours and 10 of our time.