Had a buffalo burger here for the first time. Grea...
Had a buffalo burger here for the first time. Great taste and prompt service. It's a long drive but will be coming back.
Had a buffalo burger here for the first time. Great taste and prompt service. It's a long drive but will be coming back.
I'm the guy whole ate the chilli dog, and all the chilli. Mmmmm mm.
Ordered the Blue Burger, best hamburger I have had in a long time. Really neat place.
Great family restaurant and service staff were nice. The only negative I have is when we called to give a heads up for a large party the staff member who picked up just said, " What's up" and that is it. Other than that it was good.
Had the steak and eggs. Eggs and hash browns were good. Steak a bit hard even though I ordered medium rare. And slightly burnt.
Absolutely the best burgers around. Service was prompt and excellent. Love how homie the place was. Definitely going back. Maple bourbon bacon burger was so tasty and delicious. Well worth the trip. Thank you for an unforgettable experience
Family restaurant. Standard fare. Nothing stands out as either spectacular nor bad. Consistent in quality. Located within historic Old Poway. Take-out available - anything on menu typically ready within 20 minutes.
This is THE BEST burger in San Diego County!!! All the locals in Poway go there for lunch & dinner. You order to go, but the food is sooo good!! They have a gluten free bun if you're gluten free and the best steak fries I've eaten. You will love the family atmosphere and old west decor. It's my favorite place to eat. They follow all safety protocols, I have not been sick eating there, and best of all, he's open!! Go for lunch TODAY!!
Excellent customer service and the coffee was great and so was my breakfast.
Great variety of food and drinks
Good service
Love the interesting Ambiance
The Mini-Sundae rocks!
Looked the food service was good. But I could hear one lady being rather rude and kinda grumpy behind the counter the while time we were there. I work in this industry so I know things can get annoying but it's never ok to let your customers hear u.
Great place for a family and the surrounding grounds are a place for young children to experience trains and "yester years"!
Food was great atmosphere was great People that work there were great highly recommend
I'm reserving my final breakfast review as we came in just a few minutes late for that. But the burgers we had for early lunch: Excellent! Much like Slater's 50/50 or Red Robin: creative, flavorful, satisfying. The sweet potato fries: also Excellent as they were thick cut and crunchy outside with a soft center, so you can savor the "sweet." So we missed b-fast yet got a great lunch! But there is a "but." Our server joked with us as we entered and were being seated, suggesting a fun atmosphere and stand-out waitress. But the reality, not so much. Subsequently our party of 2 didn't get anything close to frequent or attentive coffee refills, a condiment refill went unfilled, and we waited forever for the check way after the table was cleared. When we asked for it and surrendered the credit card, that also just fell into a black hole. When I asked where my card had gone, again another wait. I've known it to happen that the wrong people walk out of a restaurant with someone else's card, so that flashed across my mind. With all the great reviews, I'll chalk this up to an unusual outlier, but it IS a review. Next time we'll show up squarely during breakfast and give a follow-up.
Amazing hamburgers, cold craft beer and great service. Reduced capacity for COVID but they are taking the sanitization very seriously.
Looking for that Good Home Cooked food, Right here!!! Good burgers and Pot Roast and Tatters..
Comfort food. Great service. Prices match the proportions.
Great food at good prices. Friendly, fun atmosphere.
Nice cool burger bar, great happy hour Mon - Fri. Modern decor. Tasty chicken burgers.
Always good! Local favorite. A touch of Poway history
Only Service dog friendly. Was not told that when we called. The website does not state that either. Dog was disappointed.
Very friendly staff but the food was expensive for hamburgers and the British burger (swiss bacon burger) I ordered wasn't the greatest. The bottom hamburger bun was so soggy with grease it just fell apart and I had to eat my burger with a fork and knife and not eat that bottom bun...
Came here for a work lunch, we were pleasantly surprised. The restaurant has charm and the food and service were great
Great breakfast. Waitress was real friendly and proficient.
Great food (and lots of it) in a charming place. And don't forget the tiny sundae!
I have always loved the hamburger factory. Awesome food always and open during the pandemic.
Glad to the Hamburger Factory up and running. The burgers are delicious and fried zucchini are the best
Large crowd of loud motorcylists were handled fairly quickly. Wide selection of tasty burgers. I will be back!
The best food in town, in historic old Poway you must stop in and check it out
My family loves this place, I think its decent. Patties are okay, but they have tater tots that are on point. Priorities...they also have salads and beer. This place has been around for a long time, and you can walk around the beautiful park and look at the trains after you eat, which is a huge plus!
Great food. Fun atmosphere. Good prices. Loved the chicken fried steak. Try the mini sundae for just a sweet bite.
staff very accommodating, food is good, relax and family oriented atmosphere
Good quality food in a great atmosphere.
My son John had his 17th. birthday party here in mid December 2018. He and his eleven friends enjoyed wonderful food with portion sizes to fill teenagers. They all had milkshakes which they said were outstanding. Kevin took great care of everyone even to serving birthday cake at the end. Very friendly staff in a first class atmosphere.
We wanted a great weekend night out meal and were sadly disappointed. The philly had meat full of fat and sinew rather than lean shaved beef and I had to leave most of it on my plate. The bbq pork sandwich was adequate but nothing outstanding. I guess we should have just paid 9 bucks per burger and gotten the same thing we could get anywhere. Oh well, we gave it a shot. Poway needs a good alternative to this place for the money charged. Shame, the location in the old poway park is sweet. Get new chef and revamp the menu!!
So disappointed in the Easter Brunch. I had been looking forward to brunch with my family for weeks. I have been along time customer and have always loved the quality and portions of the food. Delicious! The buffet was not catered by them it was a generic representation. It reminded me of the senior citizen center I used to work in. Flavorless...
I like this place they sell some big amburgesas and as my grandmother would say I look like a skinny ranch dog but well panson
Burgers are great on the brioche buns. Tarter tots - who knew there were so many different ways to eat them? Good sized portions. Decent prices. Who is up for a 32oz goblet of beer? Service was awesome and its located in old poway. Really fun place with a casual family atmosphere.
Great service and wonderful decor makes this place a real treasure
The food was amazing
The waiter charged me $ 677 when the asshole only consumed $ 40.
Good old fashioned Burger's and much more. Highly recommend this place..
Really busy, food wasn't fantastic. Service was excellent, decor was amazing. Flow of traffic was a nightmare, not enough places to get through the different seating areas. Bathrooms need to be updated and cleaned.
Large selection of American cuisine, friendly service and fun family friendly setting.
Long time ago this was a good place to eat. Now is very bad..
Wide choice of burgers. Be careful it's not overdone on the meat.
Mediocre food, expensive
I went in for breakfast
Traditional restaurant for Poway with great atmosphere tremendous menu of Hamburgers.
Cool interior. Has a funky old Western feel to it. Food was nothing special. Standard burgers and french fries. I had the Laredo burger... Lots of grease too much cheese. Service was good and prices are reasonable.
Fun place, great service, and very good food. The Reuben was very tasty and the maple bourbon burger was full of flavor. Their meat tastes fresh and cooked to perfection.
One of my favorite places to eat and hang out. Been going to eat here for 10 plus years!
A favorite spot for our crew when we visit every year. Great food. Great service. Cool area. Very fun atmosphere. You will not leave hungry :)
I've been going to Hamburger Factory for a large chunk of my existence. While I will still go back to eat, my last visit was just okay. The atmosphere and staff was fine, the place was packed, no complaints there. My 3 star rating comes from the quality of the burger. For a place that who's name is Hamburger Factory they should be serving the best burger in town. Unfortunately, that was not the case. It was a decent burger, but, not great. It could have been that I wasn't asked how I'd like it cooked and it came out cooked through and a bit dry. I should know better and stated how I wanted it cooked, however, I was never asked. I'll still recommend the place as it's a Poway staple and they have other food. I hear they have a good breakfast.
Great food and drink selection. Came here with a big group and they went out of their way to accommodate all of us. The waiter Kevin was awesome, and had a great sense of humor. First time I've ever been here but I would definitely recommend it and I will be back for sure next time I'm in the area.
Great place place to take the family; the will enjoy the variety of tasty food and drinks. The ambiance is fantastic!
Feels nice to have a non-chain restaurant which is family friendly and has a feeling of nostalgia (in a good way). If you're over this way, worth checking out if you're hungry (good portion sizes) and not on a diet! Like a little treat for you and the family!
Yummy food and really fun decor. They were also pretty quick in preparing our food. We ll definitely be back!
Always love the burgers here. Even with all the hoops they need to jump through for Covid regulations, they have adapted. Even with the restrictions, they have great customer service and food.
This place had the best burgers in Poway! Also there is a train that runs around the restaurant in certain days. If your visiting Poway this is a place you have to stop.
We had breakfast here. At about 10:20 am on a Saturday. I expected they would serve hamburgers because Hamburger in their name but clearly this is not the case. I went with my backup, french toast, and I wasn't disappointed. We sat outside on socially distanced picnic tables and we had great friendly service with decent prices.
Tina, our waitress made our day. She serves her guests from her heart. Extra generous portions. Their veggie patties taste just like real meat. We always stop here when we come here from Houston. Would highly recommend.