Stewart's Lawn Care Review

So far so good. I've received our services on time so far and our lawn looks good. I'll update my review at the end of the year to see if their service holds up.

I hired and prepaid Stewart s this year, because I thought going with a bigger name would mean better results. It pains me to write this, as their staff was always super friendly and professional. We had dandelions, spurge and morning glory from the get go. I have been a homeowner for 15 years so I know how tough they are to get rid of, hence hiring a lawn service. After THREE scheduled visits, I finally called to complain about the dandelions and morning glory. They explained to me these are stubborn weeds but they would send someone out again to retreat. I spoke with the technician when he came and pointed out the specific weeds and he got them. This would have BEEN THE FOURTH treatment on the dandelions at least. I was more particular about those because I know They die and wilt fairly easily even with store bought product and I wanted to have realistic expectations. 1 week later the dandelions had NOT EVEN SO MUCH as WILTED. Like at all. The spurge was RAGING out of control. Funnily enough the morning glory seemed to disappear. When I called, the receptionist spoke to the manager, which I appreciated, and I was told those weeds require different treatment and would require a specialist to come out... wait different treatment ? I thought by calling them I was already calling a specialist ?? They advertise to fertilize lawn and kill weeds, so why would I call and ask for the master of dandelions?! I was also told that I needed to understand dandelions can take up to 1 year to die under regular treatment and since I had just started having them treat my lawn, I needed to be patient for my results, even though I have always had them treated up until this point. They did honor my request to cancel and refunded me for 1 service and all future services, which was great. We went to Home Depot, bought whatever $21 jug of weed killer they had and my lawn was WEED FREE within a week. Of ALL three stubborn weeds.
Bottom line: customer
Service is wonderful. Be wary of how many weeds you expect them to control.
**pictures attached were taken 1 week after second treatment.

So I m torn with Stewart s, they provide a fantastic service your yard will never look better BUT BEWARE! Once you sign up with Stewarts they refuse to close your account and keep billing you EVEN IF YOU MOVE AND NO LONGER LIVE AT YOUR PRIOR RESIDENCE! It s frustrating, I called and left a message stating that we were moving and no longer needed service they didn t cancel. Unbeknownst to me and without consent nor approval they continued to service my old address, effectively giving the new tenants a great looking lawn and free service and then billing it to me! Come on Stewarts do the right thing!!! Now they re sending me to collections because I refuse to pay. Nice Stewarts real nice! So if you sign up be aware if they make a mistake by not canceling your service when requested they are going to continue to bill you for a service even after you move and give the service to others at your cost!

I've used Stewarts for about 6 years and it's always been a love hate relationship. When my lawn was healthy and weed free all of my perennials was killed from overspray. Then last year Covid was here I never got a paper as when to water I called and they said it's because of Covid like I could catch it a paper hanging from my door or a Stewarts stake in my yard. My lawn was FULL of weeds and my grass was unhealthy by the end my lawn was half dirt. I called and they said they came and I know that was a lie because we was home and a few of the days they said they came it was pouring down rain. I know of them coming once but got charged for all 5 visits . Not one of my perenals was killed and that was the first in 5 years Needless to say this year when they called I told them I no longer want their service. I'm going to try someone else this year. And hopefully they can bring my yard back to what was before healthy and weed free. Who knows maybe it was the kids they was sending to spray not doing their job but when you have a acre lawn and it only takes them 2 minutes to spay no wonder I got all the overspray that killed my flowers. I would not recommend them to anyone

Called Jordan once and my pest and lawn maintenance was professional completed for the year. Highly recommend

Came out right when they said they would (unlike other services which cancel and reschedule without even telling you) and provided great service. Very satisfied so far!

Service was dependable and consistently on time. Did not see much improvement in lawn quality (color, texture) but weed control was very good.

I have absolutely loved the results that have come from using their lawn care program! Our lawn is super green, weed free, and I LOVE the unlimited free recalls! If I even have a single weed they re willing to come fix it for free. I especially love that I can text in for those recalls too! How easy is that?! Overall really big fans of Stewart s and really feel like I m getting a great deal for such a high quality product.

First time using Stewart s for our lawn and couldn t be more disappointed.
Over one season of their treatment our yard went from being one of the most luscious, green yards in the neighbors, to one of the worst. We had weeds pop up that we never had before, and our yard was yellow and dry despite our efforts to revive it.

We contacted them about the issues and they came out claiming they would make things right and fix the error and it got worse. After calling to cancel, the manager Jordan, was not helpful. He was rude, bounced back and forth between talking up their products and services to doubting customer satisfaction.

Even though they preformed services on our yard, as a customer we expected to get what we were paying for. I would not recommend them to anyone and we will never use them again.

Stewart's came by two months ago and burned our lawn. We were one of the first treatments in the morning and I don't think the technician had the agitator on long enough so their spray was too concentrated because it wasn't mixed. We called to ask for some help with the lawn and they told us they'd get someone out to inspect. A week later, we still hadn't heard anything so we called back and demanded a manager come inspect. The manager came out in 24 hours, acknowledged it was their fault, and said some other customers had experienced the same issue. Now, two months later, we haven't heard anything back from them and they have done nothing to resolve the issue.

For the last three or four years, we have paid Stewart's for a yearly service. We should be a customer they want to take care of because we pay them recurring revenue and rarely request they come back after their scheduled treatments. If they could care this little about us, they clearly won't care about most of their customers. Where they aren't the least expensive company and have this poor of customer service, I will not be using them again. Beware of this company if anything goes wrong with their service. They will simply disappear.