The service department was so thorough and took great care of my Honda. Everything was properly diagnosed and fixed. I received accurate quotes prior to them doing the work so there was no surprise there. Everyone was extremely professional and I especially loved the follow up text to make sure that I was happy with the results after I returned home. I m a returning customer for sure!
I had a great buying experience, from my initial contact with the dealership, to the delivery of my vehicle. The buying process was very low key. Eric, my sales person, showed all the features of the car, and scheduled a test drive. He even helped me move items from my old car. Very nice man. The finance manager was helpful as well. I'm very happy to have kept my buying experience local.
I left the dealership, happy about my purchase and price.
From the moment I even mentioned going to Andy Mohr Honda in Bloomington, I embarked on a truly pleasant car shopping experience. My peers urged me to check out their selection; phenomenal! And if you want someone who is not only knowledgeable, but creates an environment free of pressure and stress, an individual who goes above an beyond to make sure you drive away with what you truly want and need, look no further than Terrance Amos. You ll thank your lucky stars that you did. Thank you Terrance, you ll be hearing from me again!
Great experience! Our sales person Tim was fantastic. He cared and listened to what we wanted. This was the best experience I've had at a dealership. Highly recommend!
The woman I spoke with over the phone was very helpful. I wasn t able to secure an appointment time, but she advised to arrive early in the day and they were able to work my car in to fix my brakes within 30 minutes of dropping it off. The service ended up being cheaper than the initial quote. I felt the woman I spoke with was transparent and thorough about work that was completed over the phone and in person.
Everyone I worked with was friendly, helpful and informative. Eric was really personable and walked me through the whole process from educating me about my car s special features to my trade in and financing. My car is perfect!
This was my first visit to Andy Mohr Honda for service and it could not have gone better! When I arrived they immediately began working on my Accord. They said it would take an hour and it was done on-time. Everyone was extremely pleasant and helpful as well. I give them high marks for this, my first visit.
I recently purchased a used car from Andy Mohr and I was thoroughly impressed from start to finish. I was able to immediately test drive the vehicle I had my eyes on. I have good credit and they were still able to find me better financing than I would have been able to get on my own. The whole process took less than 90 minutes from start to driving off in my new to me car. But what impressed me the most was what happened after my purchase. 15 minutes into my drive home the clutch went in my car, keep in mind I did not purchase a warranty and purchased the vehicle "as is". I called my sales associate Kelsea Roberts hoping I could get it in for service ASAP. They immediately sent a tow truck to pick it up and proceeded to fix the issue for FREE. I estimate the cost of all this to be just north of $1,500 on a $7,000 vehicle that I doubt they made much profit on as it was. These guys and gals really care and it shows. It's not about the money at Andy Mohr it's about the people, and they just got themselves a satisfied repeat customer! Highly recommend by me!
Very friendly and helpful upon arrival for work. Called and let me know work had started after inspection. Excellent information on the work to be done. Appreciated service manager candid approach. Work done met my expectations. Thanks
The service and people were amazing. They made the purchase of my vehicle easy. I definitely recommend them.
