Stay away from Steadfast properties. Gross pool..never cleaned..no chlorine..feces in water. The trash situation here is ridiculous. Trash is overflowing ALL of the time. Only 1 receptacle for entire complex. Very nasty and conducive for rats and bugs.
This place is flippin nasty.
Shame on Steadfast!
Negative 10. I've had 2 maintenance emergencies within 30 days and there is no urgency to fix. I am currently in a hotel because they are so lackadaisical about fixing a hot water heater. Had to contract the work out and did not communicate anything until I showed up at the office. I was wishful for staying another year but absolutely not.
Happy Workers as per Glassdoor and that is very good....but you have no happy tenants as per the general consensus here. Perhaps you should dwell into this. I saw your ad looking for a Regional Manager for Texas. For me...tenants have always been first and i always have gone out of my way for them. This mentality is something that most big corporate property management companies haven't learned...Especially those who work with subsidized rents. Good results will always open more doors and give you faster growth. It is time for a mentality change. I have learned from others mistakes. Please...take my humble advice and good luck with your endeavours.
Horrible. Ive really never seen a business with this bad of a rating. Im not surprised, steadfast is dog s*%t. Where do you get your employees? The half-way house??
Steadfast Living Management company has a horrible move out process. My boyfriend and I have moved out of the Carrington at Champion Forest apartments in Houston, TX 77069. We were told we would be emailed the move out charges. After two months of having moved out, never hearing anything on charges, I received a call from IQ Data (a debt collection agency) stating we owe them over $1,000 in charges and if we do not pay immediately it will go against our credit. I brought this up to the apartment manager. She was on maternity leave when we moved out, so she had to look into what her staff did while she was gone. Her name is Cassi and she has been extremely helpful. She adjusted our charges, which were $225. However, we still have yet to be told from the collection agency that we do not owe over $1,000 anymore. I asked the manager of the apartment complex why we were sent to collections and not sent a bill to give us a chance to pay off what we owe instead of getting calls from a collection agency twice a day to pay an amount we do not owe, and threaten our credit. She said that is just how they do business. Once a resident moves out, they no longer have a way to track funds, so they send the file to a collection agency. I feel this is a horrible procedure and is ruining people's credit. I have never heard of any apartment complex sending files straight to a collection agency after move out. That is a ridiculous process and I just want to voice my opinion on the matter. Because of this, I would never recommend an apartment complex that is managed by Steadfast Living to anyone, nor will I ever reside in an apartment managed by them again. It has been a horrible and disappointing experience. Cassi is the only one I can count on to help. But I understand the procedure she has to follow is not her fault. That is just how she has to proceed.
Keri Fields the community manager needs some guidance about integrity and business relationships.
We have been here for a little over 3 years. Since this management company has taken over there has been quite an improvement. Our new manager here is wonderful and things really seem to be picking up. We look forward to our next year here.
This company is trash. I have been having an ongoing issue with a barking dog in the apartment complex I live in Hoover Alabama. The leasing office staff is rude and have been ignoring the issue. I have been calling corporate for two weeks and no solution to the problem . But we still have to pay you right? Nasty company with zero values . So sad you don't care about situations that are stressful and affect your daily life . I will NEVER recommend anyone to get involved with this people . Steadfast you need to get it together and start calling people back instead of leaving your useless responses on reviews . Get to work !
I was informed that my refund check will be mailed to me within 30-45 days which is ridiculous by the way. I leave voice messages and comments located on their website. I have yet to hear from them.
I have done business with several people from many different places across the states in my professional career. Keri Fields is a terrible community manager. She has no empathy and has decided to pass on costs onto a tenant. I moved into a one bedroom apartment and the carpet was full of pet hair. No biggie. I cleaned and vacuumed myself. The Drip pans were used and dirty. No biggie. I don t cook. The oven was not clean. The tub was not in good condition and they have had several plumbing issues. Keri Fields lacks integrity and she does not understand what a good business relationship means for the company she represents. If this is what steadfast stands for, I will make sure I spread the word about my experience. Hopefully it will make more future customers aware of what to expect if they decide to do business with Steadfast properties.
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