3 years ago
Hy husband just returned home after a very frustra...
Hy husband just returned home after a very frustrating visit. Here s a rundown of what went wrong: First, the nurse who checked us in at the ER took down my phone number wrong and my husband s email address wrong. Both of these caused issues later as the hospital was trying to contact me, and as we were trying to find his online chart. Then, after two negative covid tests, the ER nurse kept trying to take another test, against my husband s wishes. And the ER doctor kept trying to scare my husband into allowing it, detailing all kinds of worst-case scenarios. My husband had to actually ask if he had pneumonia. (Yes) No one told him this until he asked. For four hours, he asked for a sleep aid before finally getting it. Oxygen was listed as part of his care plan upon admission, but was not given by the nurse until 8 hours later, even though his sat levels were regularly dropping below 90. This same nurse made an unprofessional comment without realizing my husband could hear her. Until he was ready to be discharged, he did not have a doctor explain his care and see if he had questions.