Spring fertility Reviews

I visited Spring Fertility the day after Christmas in 2017 with my then-boyfriend (now husband) Jake for a consultation due to my low AMH levels. My experience was traumatizing and spiraled me into a dark depression for months and to this day gives me severe body image issues. I saw Dr. Klatsky who confirmed my unexplained fertility after an ultrasound. In addition to shoving statistics in my face after the already devastating news, he insisted I was just fat and needed to lose weight and that I didn't in fact have PCOS. He mocked me for drinking a can of soda that I got in his own lobby (due to its sugar contents) and then ushered me into another room where a nurse gave us a 5 page paper for IVF treatments (we articulated we didn't have the money for IVF and would like to try IUI first) and consent forms before we were even ready to continue with procedures.

Please work on your bedside manners and understand that women going through fertility issues, especially at such a young age (I was 24 at the time), are already struggling emotionally. Insulting my weight was unnecessary and I do not recommend this clinic to any of my friends or family in the area because of this experience.

After moving home to Ohio to try to start our family, we saw another fertility specialist who properly diagnosed my PCOS and encouraged us to try IUI prior to jumping into IVF right away. We ended up getting pregnant with our miracle baby naturally the week we were supposed to start treatments. While my story has a happy ending, many do not. I hope this place has changed since my visit but wanted to provide an honest review (I was reminded when I received a recent email that I hadn't sent one in). Hopefully, this helps others on their infertility journey <3

I did a cycle with Spring Fertility with Dr. Tran in 2018. Here are the cons of Spring: 1) In general, I'd summarize the approach there as "false hope" for anyone with fertility issues, I'll explain more below. 2) Dr. Tran does not have great bedside manners, explains only what you ask and would rather you simply trust what protocol he prescribes rather than help you understand what choices you can make and tradeoffs. 3) Spring Fertility has a solely medical approach to things, rather than holistically bringing in lifestyle changes, which I've gone on to research myself and learned that your nutrition and lifestyle can affect fertility significantly, potentially just as much as the injections. So in summary, I think doing a cycle with Spring is essentially doing a cycle where you give yourself the least chances of success, without prepping your body, health, and without being able to talk through difference choices you can make. If you have normal fertility, this is likely fine, but if you have any fertility challenges or conditions and you need to optimize your chances with everything you've got, Spring Fertility is not for you.

To elaborate on one 1) above and my experience of the cycle, I have stage 4 endometriosis and had an unsuccessful procedure retrieving 0 eggs, which is devastating. The ultrasound showed 3 follicles but apparently between the trigger and the retrieval, the eggs either died or were released. Since that cycle, I went on to do more research and have my cycle reviewed by 2 other clinics. Both clinics mentioned to add estrogen priming in a follow on cycle. While Dr. Tran suggested this for a follow on cycle, I wonder why he didn't try that in the first cycle since we were clear about my condition. Other clinics also suggested for someone like me with low egg count, we can check follicle count every month to see if there is a month with better follicle count and do the cycle then. Secondly, other doctors pointed out that I had a day 3 embryo freeze, but I learned that on day 3, you actually don't know if you have a viable embryo, it has not yet reached blastocyst, so in effect you would have had false belief that you had embryos frozen when in fact you have no idea if they are viable or not. Lastly, I learned a ton about other things that can help from other sources and clinics, whether that is acupuncture or nutrition. What I learned through all my medical experiences is see at least 3-5 doctors so you can learn as much as you possibly can, and that will help you truly make the choices rather than just see one doctor and trust him off the bat.

Lastly, because my procedure did not retrieve any eggs and so the fees for the post egg retrieval part should've been refunded to me. Spring did not proactively do this. In fact, I only realized that I may be eligible for a refund a year later when I started looking into freezing again and reviewed my records. They then refunded $700. But if I did not proactively reach out, I would've never got that money back.

I suppose I will end with some positives about Spring just so this is a balanced review. Again, if you have normal fertility and don't need to do everything you possibly can to increase your chances, this is as good of a choice as any. They do run an educational hour long session about IVF and egg and embryo freezing and that was well done. That is a free info session for anyone interested. The nurse was helpful as well. But I frankly was disappointed with the doctor.

It is a very beautiful experience that I am going through and the spring fertility and the whole team made it more pleasant, with their attentions, everyone was very attentive to me, everyone is being very kind and they have been watching over me all the time and of course I recommend this clinic 100% Dr. Pasternak very kind and all the nurses too, especially my primary nurse Alicia :)

Very thankful with spring teamwork, they are AMAZING

This clinic makes every step of the process as easy as possible! Can't recommend it enough. The staff are kind, communicative, and on-top-of-it, which makes a confusing process feel simple. They have the appointment scheduling down to a science, and appointments are super fast and easy with minimal to zero waiting.

Dr. Pasternak is a gem (she's supportive, down to earth, and I think she's so cool I low key want to hang out with her). Overall, I'm super glad a friend recommended Spring for egg freezing.

well I tried calling 3 separate times, left voicemails and reach out via website. I ve yet to be able to make an appointment as nobody gets back to me.

This whole team is amazing! We started this process at UCSF and left because we didn t like the care (or lack of care) we were getting there. We re so glad we came to spring.

Why?
1. They are friendly, kind, and genuine
2. You get a person when you call and that person is helpful and always an easy interaction
3. They call you back when they say they will
4. The billing is upfront honest fair and simple
5. The nursing staff and doctors are available if you need them at any time and over the weekend without having to call and press a million numbers
6. It s as non-medical feeling a place as it can be
7. Their outcomes are some of the best in the country
8. They are welcoming of single people and a safe place for gender queer, LGBTQ, and all kind of families and bodies

The SF office has easy parking but we re loyal to the Oakland office team. The people surrounding the process of freezing eggs or expanding a family are so important. Ruby, Flo, and Marina have become a really incredible part of the journey to creating a family with us and we feel so lucky to have their help, excitement, and joy at each step.

Had a wonderful experience with Spring Fertility and Dr. Pasternak. I felt supported, excited, and empowered throughout the whole experience.

We started care at Kaiser and it was a disaster. Even though I was going multiple times a month (sometimes a week) for 6 months, none of them could ever even remember my name. Based on a recommendation from a friend, I switched to Spring Fertility and met Dr. Klatsky. We just celebrated our daughter's first birthday! Couldn't be happier with the care (and it really was care, not just treatment) that we received at Spring.

Dr. Pasternak was wonderful, I cannot recommend her enough. I learned so much through this experience and she always made me feel comfortable and supported. Spring thinks of everything and ensures you have all of the resources you need through this journey. You're in good hands with Dr. P :)

Dr. Pasternak and everyone on her care team was exceptional through my IVF process. I started working with them in early 2020 and they were so amazing despite the uncertainty of early pandemic days.

I don t think I was the best patient because I had lots of questions and hormones haha. And for that reason I am beyond grateful that Dr. Pasternak and her team always met my anxiety with patience, compassion, and kindness. I m

I am happy to say that I just welcomed a perfect, healthy, baby boy in October 2021! There is no one I trust more with the IVF process than Dr. Pasternak and I will definitely return to her for my second baby.