Spay Neuter Clinic Mesa Review

As always this place is awesome. Take my boys here for their shots and it is so efficient and helpful. The prices are also fair. Thank you.

Scheduled an appointment and tried to call to see if it was ok running late. The receptionist proceeded to ignore 4 calls then tells me when I drive in person that they do not take animals past 8:30am. Wasted my time and was incredibly unprofessional, don t recommend using them if this is how they treat their customers.

Although the services they rendered were fantastic and my kitty feels great one month later it was not without some complaints. In trying to schedule an appointment my phone call was never answered nor was i called the day ahead to stop feeding my kitty. I paid to have her microchipped and i appreciate the extra step above and beyond to complete the registration but there was typos in both my number and email address which i had to come back to get information to remedy. Had they answered they're phone ever 4 stars easy but there was no communications with me

Great customer service! My baby was well taken care of. A little expensive but well worth it. 5 star for helping people out and customer service

I am so grateful for the Spay and Neuter Clinic! Their prices are way affordable and I am able to take better care of my animals thanks to them! Thank you for your amazing service!!

The main vet tech is amazing, her sass and professionalism go perfectly hand in hand. I have been bringing my animals here for the past 5 years and will continue to do so because of their excellent service and dedication to animals and their work.

Once I finally got in the people there are very nice and conscientious and kind and careful. However it is the poor man's way to have your pet spayed as you pay for the cheaper financial amount with your time. I was told to be there between 6:30 and 8:30 am. I arrived at 6:45 a.m. and was not admitted into the facility until 9:30. It was the vets last day before vacation so evidently it was more busy than usual.but consistent with all of the other reviews, know that while the cost and the quality of treatment are great it is like going to a government office for care and your time is not valued.

Overall my experience was a good one. I came in to get my kitten fixed & first shots. I wasn't sure if the kitten was a boy or a girl & they found out immediately which was very helpful. They were able to neuter & give the first set of shots that day & it was very convenient.

Pros: The price is absolutely amazing. They is no appointment requirement. The staff was extremely nice & helpful! I really appreciated their insight & help. The waiting room & backroom were very very clean. They were super nice to my kitty & treated him like their own. Overall the actual service (surgery & shots) was awesome & the staff was great. Generally things went quickly despite the large influx of pets! I also didn't mind the first-come first-serve situation because I felt it worked, was well organized & fair.

Cons: I think perhaps an appointment system might benefit some clients as it allows for more time flexibility rather than coming in at 6-6:30am & waiting until there is availability. The only other criticism is not of the service provided by the Doctor/Veterinarian of this clinic, but her customer service skills. This is about the Doctor/Veterinarian specifically, the staff, nurses, they were all awesome. It's really early & there is a huge rush & tons of customers but the way my questions were answered & the overall demeanor of the Doctor/Veterinarian made me feel as though she thought I was an idiot, thought less of me, or acted as if I was a bad pet parent. I think this is mostly due to the high volume of pets treated so early in the morning, but I think if the Doctor/Veterinarian took a moment with each client & isn't as short with people, there would be an increase in positive reviews.

Overall I would recommend this location for your pets! My little boy, Peaches came out really groggy but perked up a few hours after surgery! He is now almost all the way healed up & as happy as can be!

Thank you everyone at this clinic for helping out my lil' guy!
Best regards!

***Update 6/20/2019***

I came back with my other kitty, Bean. He needed his updated shots & a microchip.

It was a long wait but I experienced great customer service from the front desk staff, as well as the Vet & Staff in the back.

I got some great tips for new food & diet ideas for my kitty, and everything was super fast!

Thanks to everyone at the clinic!
Best,

Emma

Thank you for all the help you gave us with our kitten! The staff is always so compassionate and professional. We never have any issues with this clinic. I appreciate everything you are doing to serve the community!

The staff was very friendly and awesome, I will be going there from now on. Even though I live in Globe I will definitely travel to get to them