4 years ago
My boyfriend and I have utilized Spagna Goodman fo...
My boyfriend and I have utilized Spagna Goodman for almost two years now. We moved out of Buffalo, but wanted to keep the house that was purchased in the Kenmore/Tonawanda area as an investment. It was decided that we would rent it out using a management company as we no longer live in the area. While there were a few hiccups initially, things seemed to be moving along fine. Then over the last few months, neither of our contacts at Spagna Goodman have answered our phone calls. Cindy, our representative, in particular has been unresponsive and evasive. Now, it appears as though the company is pocketing the money that the property earns as there have been no deposits into the bank account for two months. In conjunction with this, there had been "invoices" and "statement" Cindy sent to us indicating there was a deposit in the bank and yet magically it never appeared in the account. We are going to start legal proceedings and find a new management company. I am thoroughly disgusted with them and I advise anyone remotely considering using this company to turn around and run!