Soowoo Japanese Steakhouse

Soowoo Japanese Steakhouse Reviews

Reviews 1349
4.4
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Used to be great, but unfortunately the quality of...

Used to be great, but unfortunately the quality of the service and food is going down. Also, they take forever to answer the phone when you call to order. I waited 15mins just to be transferred to the correct person to take my order. Smh.

First of all, I was extremely nervous about going ...

First of all, I was extremely nervous about going there because I recently found out that I have a severe soy allergy. I didn't think there was going to be anything that I could eat or that I was going to be exposed in some way to my allergen. Maggie was amazing in confirming and reconfirming with me and the chef my order minus soy. She expressed concern about not making a mistake with my order and I greatly appreciated that. And Chef Sergio also relieved my concerns by confirming what he was serving me. I felt so secure with our interaction that I was happy that I was able to enjoy my meal without any worries. Since I'm new to this "allergic to soy" label, I'm still apologizing insistently for something that is out of my control and I fear of being that pain in the a%$ customer. But Maggie and Chef Sergio didn't make me feel that way at all. Their tentativeness was reassuring and I was extremely happy and grateful to them for contributing to my enjoyment of not only Samurai but also our celebration of my mom's birthday. His dry sense of humor had us rolling. What an enjoyable dinner! I know my children will be talking about their time with Chef Sergio for a while. I'm ecstatic to find this gem in South Florida. I'm looking forward to our next visit soon!

Expensive,,, we order the seafood. lobster I don't...

Expensive,,, we order the seafood. lobster I don't remember seeing babies SHRIMP I remember the scallops special rice I don't understand what is so special a lottttttttt mushroom a lot of veggies yes to price I dont come back I spent 175.00 no happy

My fav

I come to Samauri about once a week. Today the guy...

I come to Samauri about once a week. Today the guy we had must have been new. He did not season the food well. Then told me only certain meals come with mushrooms, when I asked why he didn't give me any. I never heard of that before today. At least the waitress was ok. This was the worst lunch experience I have had and to think I was really looking forward to coming here today.

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Because it very clear and organized the cooks are ...

Because it very clear and organized the cooks are very good I was there on my birthday 25. Only thing I order some thing to go I pay I didn't not get it I love it when I go to England I always tell everyone obout samurai and when I travel to the st Croix usvi to and stvincent yes good place nice people to keep it up

The service and entertainment experience was sub-p...

The service and entertainment experience was sub-par. The chef was not at all entertaining and seemed to only be doing the standard job procedures. The bathrooms were dirty, which should have been my wake-up call to run out of there and not look back. Instead, I continued my dining and after paying a bill of over $150.00...I ended up with a night of diarrhea and an expensive take out tray of leftovers that I had to discard. Needless to say, I will not be going back and I do not recommend this restaurant.

Went in at 8PM, and the wait time was one hour. I ...

Went in at 8PM, and the wait time was one hour. I asked if there was any way to be served sooner and was told to have a seat at the sushi bar. Our waitress Anali, came by immediately and took our drink order, then our meal order. Our meal was served soon after. Everything was as expected, the food was great and the service was exceptional.

The food here is so good, so good. Don't get me wr...

The food here is so good, so good. Don't get me wrong the everything they serve is delicious. And you will go home and sleep and dream about how good the food was. But you won't dream about the service you get. A long wait time, they don't do reservations. The people working their can be a bummer. This one lady I was asking a question to kept ignoring me. And I left Samurai and went somewhere else to eat. Besides management food is yummy just be patient I guess. Or leave while you can? Perhaps.

Our Chef Carlos was great! We celebrate my son's b...

Our Chef Carlos was great! We celebrate my son's birthday here every year. This year after being seated at our table we did have to wait a long time before our chef came out. Guess it was worth the wait because he was entertaining. Then they forgot to bring out the cake I had brought in from outside.

The food was good as expected but this time our wa...

The food was good as expected but this time our waiter lacked good service. He got 3 orders incorrect, and after salad and soup was served, he seemed to disappear. Other staff and mgr came and assisted with our group. Our birthday dinner guests was disappointed. This is usually a nice gathering place to dine but this visit left me frustrated about our service.

Today I returned a fried rice that had a hair wrap...

Today I returned a fried rice that had a hair wrapped !!!! I didn't ask for another one because I was so grossed out !!!! How is it possible that a restaurant of its level where you pay a plate of 40 dollars has these mistakes.
Today I returned a fried rice that had a hair wrapped !!!! I didn't ask for another one because it was so grossed out !!!! How is it possible that a restaurant at your level of paying a $ 40 dollars plate has these mistakes.

I like samurai but do you guys realize that every ...

I like samurai but do you guys realize that every time they respond back to you guys they just change the name. And but the same thing over and over again. That tells you they really don't care what you have to say.

The food was delicious, but the chefs lacked showm...

The food was delicious, but the chefs lacked showmanship. The energy coming off of them was more obligation to do their job than them actually enjoying what they do. When doing the onion volcano, the chef at our table sounded distant, almost monotone. Not sure if he was having an off day, but it was still noticeable. Otherwise the service was quick, efficient, and the food was superb. Would go again.

One of my favorites! Everything is amazing here lo...

One of my favorites! Everything is amazing here lol, seriously. The chefs continue the long tradition of traditional Japanese Tempanyaki. Can get a bit pricey, but always worth it. Leftovers are the name of the game here. The food is even better the day after. Don't forget extra shrimp sauce!!

You just can t go wrong dining at Samurai! Delicio...

You just can t go wrong dining at Samurai! Delicious food preparing right in front of you, and a show to go along with it! The chefs have great personalities and are so professional. It s a bit pricey, but worth every penny! Pro tip: Join the birthday club for a $30 birthday dinner certificate!

I am in love with this place. The restaurant is ve...

I am in love with this place. The restaurant is very beautiful and the presentation from the chef is great. Very friendly and great customer service. I live pretty far from here but the drive is worth it. The food is amazing. This is a great place to bring families. And the shrimp sauce is and the fried rice so good. I recommend this place to everyone

Great place for lunch or dinner. Noel was our chef...

Great place for lunch or dinner. Noel was our chef! Very active and enthusiastic when cooking for us. I recommend going weeks day... It could get really crowded, but it worth it. It took is 50 min for the table.

I would rate it a 3 just because that last 3 times...

I would rate it a 3 just because that last 3 times my experience has been bad. I always give them the benefit of the doubt and try. Usual wait times are high so I sit on self sitting area when available. Service has been bad but the food is great. I would keep coming back, in mind that I would just have to wait it out. Lol

My Samurai experiences are always pleasant; howeve...

My Samurai experiences are always pleasant; however, I must point out that there was a distinct smell (mildew, dirty carpet) that was by my table (we sat in the corner) and the floor had food everywhere as if it hadn't been cleaned after the previous patrons. Not my typical experience. The server and chef were both very accommodating with excellent service.

Soowoo Japanese Steakhouse

Soowoo Japanese Steakhouse

4.4