Smith Community Mental Health Review

Everything about this place is not good!
Bottom line, they really don t care about those they counsel! Communication is the worst! I can go on and on!
Don t use them and save yourself a lot of grief!!!

I have a very mixed review. The CAT team members in the field that I worked with are and always will be considered among the best humans to have on your side working with your family through various challenges. They are individuals with care, compassion, dedication, integrity and anything else positive that you can think of. Furthermore, they are also among the hardest working. Quality humans and they deserve the best rating that anyone could give.

However, I cannot say the same with regards to the management at Smith. This is important because they allowed one of their employees to remain working in the community while there was a conflict of interest in which the employee should have been pulled out of the field and supervised for having a conflicting role. I believe in the "Do No Harm" rule, especially when children are involved. Smith supported one of their employees that made false accusations against a parent that caused the parent to be removed from his home and forced on the street with 2 minor children. That's not the kind of leadership we need in the community. And it turns out that a complaint regarding the same employee was filed with the state for unethical behavior. Perhaps the leadership should take off the blinders.

******Alert***** This is the worst place for service. There are about money not about the mental health of clients. The staff are very unprofessional they treat the clients like they are nothing .Staff has bullied the clients and a program manager (Marsha Wilson)just pretty much watch what s going on and don t do nothing about it, when someone speaks up on these matters all she said these kids needs to go home and she s tired of this. They bill your insurance for services that was not done the therapist really don t see your kids, the behavior tech don t really meet with kids and it s jokes it s all about money. PLEASE PARENTS DON T SEND YOUR CHILDREN THERE.

Called this place to get information for my son to have a behavioral evaluation and was immediately shot down because he was not 5 years old yet despite him turning 5 in two weeks. The lady on the phone didn't even try to help me in any way and made me feel she wanted nothing to do with me. Horrible treatment to a possible future patient. Take your children somewhere else.

Ive been with SCMH for about a year. In the beginning councling was going great with "Jenna" she was a little young to be councling me but I decided to give her a chance and we got along great. She opened my eyes to many obstacles and barriers. Then one day she told me she was leaving SCMH and that i would get a new councler. After a few weeks went by "Natasha" called me to set up an appointment. Natasha was very inspiring to me but our sessions were short lived after our 3rd session Natasha said I would be getting a new councler and that was back in September just before the hurricane hit Broward County. Here it is November and I still have not received a new counselor. Ive received one phone call from a lady there at SCMH and that was almost 2 weeks ago. I informed her at that time that I needed a counselor asap because I could not wait any longer. Still nothing!! I dont believe SCMH cares about my mental state/health. Im starting to look elsewhere as this Agency doesnt really care! It is now December 5th and still no communication/ follow up from this agency.

I had two children going there one was removed and Marsha help me with the entire relocation and always been help. I think she is one of the most passionate person I seen work with my kids in seven years. I still have one child attending and Between the teacher, Eric and Marsha he had his best year since starting school. And the cat team is amazing Ben and Jacavia have been so helpful only God knows and Ben finally got my son to open up he is Great with kids. Some times as parents we just got to do a little more for better results.(I LOVE THAT PLACE)!

The counselors at Smith Mental Health are a joke! Please don t waste you and your children time with these counselors. They are unprofessional and do not show up after scheduling several sessions with them.

My Sister's Attend Smith Community Mental Health Center And Its A Good Experience