Horrible experience! Simply asked to diagnose what was making my computer run slow and they lost my very expensive software cd and deleted all my software without asking any ?s... I d rate them zero if I could
They have one guy in there that is very knowledgeable. Fair prices
Helpful, had exactly what I needed on par with what I could get it for online.
I am pretty used to fixing my own computers, but I didn't have time on this particular project. I believe Alyssa was the technician who repaired my laptop.It operates faster, smoother, and more efficient then the day I bought it. I know where to go for any further issues, because they are super PRO!
Lady up front was terrible with helping me decide what I would need for what I wanted to do. Evidently she didn't want to talk about computers in a computer store. Then said they don't have any models in that would fit what I am looking for and told me someone can email me options but it wouldn't most likely be today. Well good thing 2 weeks later I get the email which st that point I already decided I would never step foot in the place again. SUPPORT DICKINSON businesses many have said. Why????
Very nice store and employees were very honest when it comes to spending money on computers to benefit an individual need.
I was building my first custom pc. My luck I got a faulty part from the manufacturer. It took me 2 days of troubleshooting before I finely threw in the towel. I went to Smart and they were so helpful. I had multiple techs inspecting it, giving advice and making my experience so amazing. They taught me so much and went way out of their way to make my build a great one despite my bad luck. I will continue to go to them in the future and recommend everyone else to as well. Easily 5/5.
Friendly staff, very helpful, git my computer up and running and I kept all my data and pictures.
If you are having problems with your laptop this is the place to go. I have gone through 4 laptops over the years. Most of the time, the hard drive has gone out. I bought a drive @ this store, but they will scan your laptop to see if it's under warranty. They always do replace it and get it back up & running. Last time, the girl who does repairs backed up all of my data so I didn't have to start all over. However it is $75 an hour for labor -- it usually takes more than a few days to get it back. Other than that, great customer service!
realsmart1.com
