You are in the center of CBD centre business district all within walking distance. Take the lift to level 5 walk across sky bridge over to Sky City hotel where Casino awaiting for you to try your luck!!!! Good strategic location all dinning from all types and shopping areas within your reach. Thumb up -:)
Great views from the viewing deck of you go on a clear day.
I was a little apprehensive given it is a hotel with a night club and casino. There were few staff to check in, nevertheless friendly. No noise. I do like good toiletries, and I d give 2/5 as they are not impressive.
They lose a star mainly because there are no good views as all the buildings around the hotel are higher - besides the spire.
Loved our stay second time we've stayed highly recommend premium king suite with harbour views thank you
Sky city have games of Bingo in the mornings. $7 for a book of 20 games + additional $3 for the super bingo. If you don't have a dabber to mark the numbers they sell some there.
Went to the casino after having lunch at fortuna.food was okay.
Normal casino style accommodation. Nice rooms friendly staff.
This hotel is what you use to judge the rest against.. .
Interesting place. You would find a lot of entertaining activity, such as sky walking, buggy jumping, casino, souvenir outlet, and cinema.
Great hotel and casino resort in the middle of Auckland
Nice room but was filthy under the beds when we moved them for the kids. Also the bed sheets never got changed when we had requested and they just made the bed with the old stained sheets from my daughter slight spillage from nappy.
Other than that very handy to the city and relaxing environment
For $380 I was very disappointed with the room, there was thick dust on top of shower head, black down the inside of the door, dust along back of couch, there was horrible orange mouldy marks inside fridge & the extra $25 for water view was unfair as you looked out to top of burnt convention ctr. The manager was very good & gave another room, also offered a $100 for dinner at one of their restaurants but they were fully booked till 9pm,so she deducted off the bill.Grand deluxe room was not what I thought it would be.
Tried to email you 4 times Ruth but this email address is not valid
Great ambience. Luxury hotel with almost everything you need. Great view from Lobby for Skycity Tower.
Good city center hotel. Good breakfast and happy hour
The rooms are superb, the location is excellent, a must when vacationing in Auckland! The sports facilities available allow you to keep in shape and the hotel's 3 restaurants (Gusto, the Grill and Masu) are just killer.
This place is amazing, the staff are helpful, and always happy to help you with an inquiries. A MUST STAY HOTEL
Very entertaining and at the same time very crowded
The Hotel is beatiful but the service is incredible horrible, I am world travel and definitely they have no clue what is a good service...the restaurant 24 hours in the casino is a joke...I will never ever come back in this place again
Amazing hotel, was really nice. Located right in the center of Auckland and a quick walk to the waterfront. Bedrooms are tidy and neat, and we really enjoyed the night out. Would definitely come again, thanks
Great room, great facilities, great staff and service.
Biggest casino place in New Zealand. Indeed it is famous in the world. The charismatic atmosphere makes people enjoy being here. Every tourist must visit once at least.
There are so many things about this property that warrant a 5-star rating, but in truth there are also plenty of reasons this hotel could fall to 4- or even 3-star in different categories. We found the staff, from check-in to room servicing, polite and efficient. The location is second to none and the restaurants on site and within only 2 or 3 blocks provide countless options to meet your needs. The room itself has a few wonderful details -like the plate glass window, the coat hangers on the entryway wall, and the see-through lighting between the bathroom and main living area - are all creative uses of space. But the furniture (aside from the bed) in the room is cheap and worn. The particle board coffee table and the university dorm-room desk and nightstands are issues that should be addressed for a hotel in this price range. But those issues are small in comparison to the balance of our stay, which was easy, comfortable, and well situated in the heart of the city.
Nice restaurants @Matsu by Nic W. Busy arrival area.
Great casino. Good drink selection. I like the rewards program.
Had a excellent stay the room was great, good size and clean the bathroom was super clean with all the little extras the fridge was well stocked. Checking in and out was a pleasure I will be back.
Very nice hotel We were over charged on checkout for things that were included in our package and took quite some time to amend these issues. Restaurant for breakfast was amazing good selection
Sadly not been a guest here yet, but they have a great selection of restaurants and bars.
Visited fortuna for our boys bday, food was fresh, toped up when running low & yummy! Dessert was the same - deff worth a visit
Beautiful lunch at Masu. Fantastic service and plenty to eat. Great place will definitely be back
Checkout the bar too. Amazing staff, drinks and food
Had an absolutely wonderful experience here at The Sky City Grand Hotel - very friendly and professional services making it a wonderful place to stay - thankyou Sir Peter Leitch for making this happen
I thought the rooms were large and comfortable but the service needed a little more.
I always go back ,well appointed quiet rooms and courteous service
The security there was awesome, all the staff was amazingly friendly. Hated queuing up to get into the various areas however I fully understood the protocols of safety during lockdown. The walking I hated especially when we used our face masks
Kind of touristy and over-priced. Great central location and comfortable. Decent service.
Very disappointed with my first and only stay here. Not 5 star as I would have expected.
What a huge social space. It's totally chaotic here. There's very few wayfinding signs. The entrance staff are really helpful.
Yet, I ask this:
What is the public benefit to this behemoth? Is it just a huge entertainment and gambling Centre?
Don't all of the profits leave New Zealand?
Excellent facilities that are clean. The staff are very helpful and quick to assist when help is needed.
Claims to be the top hotel but hotel bar closes 8 pm, huh??!?
We had a beautiful room over looking the bridge. It was super comfy and the staff were lovely. Thanks for a wonderful stay.
A bit big and messy but all very nice, good and clean!!
The rooms are a notch above adequate and the food EXTREMELY pricey for the quality. Also, sometimes it's better to just serve an omelette when that's what is ordered and not some new interpretation of what an omelette could be.
Very clean! Very relaxing. Amazing service. We didnt want to leave.
Clean and quiet . Close to town. A lovely bath. Very nice staff. Thankyou
Arrived after 12am & was blown away with the host responsibilty policy, rigid & law abiding. Allowing only 1 drink per hour & being asked to drink a large glass of water in front of the barman before being able to buy another drink. Great to have an outside area to sit with heating, but once the heaters were turned off it got quite cold, when we asked if they could be turned back on we were told that it couldn't happen until the next shift staff came on which was in another 2 hours or so, that seemed rediculous, so we had to move inside & didn't stay for long after that. One of the ladies rest rooms floor was flooded & did not appear to be attended to promptly, but there was another which was fine. :)
Came to meet my friend who was staying a few days at this hotel. It was very handy as it is right in the centre of the city. My friend says the staff at this hotel are friendly and attentive and provided good service.
Had dinner and drinks at Sugar Club. Great food, great cocktails, fantastic service. Will be back, thanks!
Erh, we got a view onto another ceiling. Despite that, the rooms were clean, tidy, and service from the staff was good. It is right next to the orbit dining restaurant, which is convenient. The casinos were great, and the parking easily accessible. The furnishing of the hotel was very nice. Albeit, the prices were quite expensive, but understandable.
Awesome place and close to everything. Great breakfast
Nice place , can have a good time at the casino, nice view of Auckland for the sky deck.
I have stayed here twice now, large rooms, hot sauna, luxurious spa and my fave Spanish wine and tapas bar across the road, plus it's centrally located and you get a decent night's sleep. The view of the hotel across the road isnt too scenic but with so much else the hotel offers, you won't notice.
Great atmosphere, several great restaurants to choose from and casino...
They don't tell you about the 200 dollar bond so that's over 450 for 1 night for a pokey small little room, they upgraded us but we couldn't see what was upgraded, the staff weren't nice, the photos don't show how small the room and bath is. Overall it was a huge let down. Won't be coming back
Very good experience staying there but come at a high price
Stayed for a conference at the SkyCity Convention Centre. The hotel was connected to the venue and very convenient. Room was spacious and clean, staff was friendly, and location was good.
Room was great, fish burger from Andy's Bar didn't go down well that night.
Great hotel, great facilities and the bed is super comfy. The only thing probably is the lack of variety in the room service menu compared with other 5 stars hotels.
My kids are very happy when we are checking in here.
Better than any hotel in auckland anf price is moderate but facilities are best top end...
Gud stay and helpful staff
Spacious and comfortable rooms, friendly staff and reasonable prices
Room was nice and relatively modern, bed was a bit soft for me, but I do like a firm bed. Quick service at the front desk and they let me have a late checkout at 12.
Expectation probably higher given the brand and location but reasonable experience nonetheless.
The desk staff was over and above excellent. The room was outstanding and the view from the 19th floor was outstanding. The mini bar selections were so great and included the best Sauvignon Blanc I've ever had. The bed was super comfortable and the shower was the perfect pressure and temperature. If I'm ever a billionaire I'm just moving in.
We liked it here very much. We'd love to come back.
Good hotel! I had a nice large room with modern furniture and a big bed but the fridge was so loud it was kind of annoying... The hotel staff was okay but not the friendliest I have seen... The price was pretty high, so you a lot of older people and/or families.
