Ski Bromont

Ski Bromont Reviews

Reviews 1596
4.3
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As you can see from the photo I came from Candiac,...

As you can see from the photo I came from Candiac, took the 45-minute drive, to spend a night snowboarding. And if snowboarding is your thing, this is definitely your place. Skiiers dominate Mt. Tremblant (1 snowboarder for every 25 skiiers), so to have more boarders share the slopes makes for a better experience. Why? Well instead of a million moguls you have so nice areas for wide carving. Also, want to go through some trails at Tremblant? Forget about it. Skis that create the back trails can't make it wide enough for boards. At bromont, you can see that snowboarders made little trails that you can follow.

So all in all a great ride. Why 4 stars and not 5?

Lift is too slow, which creates big lineups at the bottom.

Spent an amazing Sunday at this lovely ski resort

Spent an amazing Sunday at this lovely ski resort
Don't need to drive hours to get to that place
There are many parking lot (5 big one I think)
Easy to navigate through the site
Young and friendly staff
Easy to register to the rental equipment and fair prices
You can get different ski passes (4 hours up to a year)
Many difficulty lanes (pratice field, green=easy, blue=hard, black=very hard, double black= too hard)
At night the track are lightened so you can ski safely
And the sightseeing are wonderful
If you didn't bring any meal there is plenty food shop
There wasn't too much crowd for a Sunday
I saw there was a lot of water slides so I think they might be open during summer as well
I will come back for sure :-)

Lots of snow making so when other hills are thin, ...

Lots of snow making so when other hills are thin, the skiing is still good. It can get busy but lots of runs. Close to Montreal. Good runs for beginners and intermediate. Haven't really skied the more advanced runs.

Good

My wife has been skied perfect for a few years aft...

My wife has been skied perfect for a few years after rehab from ACL reconstruction surgery, and since the surface of their parking lot was super icy and slippery, she was injured again with slipping on the icy ground with carrying ski and stuffs to the car. I think it's the end of her season. Very disappointed.

Also we bought gift card of 30$ value from Costco, and found it didn't work through at the cafeteria. Staff requested me to pay with other method due to long waiting line. I couldn t help but paying by cash on top of useless gift card.

Extremely slow chair lift and poorly maintained snow surface on the trails discouraged me to go back to ski there.

My least favorite place to ride generally but the ...

My least favorite place to ride generally but the night pass is cheap and a fail safe for snowboarding a minimum per year, usually "nuit blanche" are fun if they have chairlifts working to unclog the chairs waiting line and not to much mountain POLICE (called Prevention) that mostly have very bad attitude and condescending way of approaching people's . On the positive side, finally in 2018, decent snow parks around the mountain.

Very bad service. During our visit to the park on ...

Very bad service. During our visit to the park on July 21 we were told at the entrance that there was a major breakage on the site and that most of the attractions were closed for an indefinite period so advised to give us other 3h tickets valid until September 8, 2020 for 3 hours, which I did.

Being on the move a lot with my work, I wanted to come visit you on August 18 and I realize on your website the day before that you close at 5 p.m. or 6 p.m. I call your customer service, talk to Jennifer and then a manager Chloe to ask if I can get the valid 3 hours as her colleague told me on the day I was at the park. To make me answer that we surely can't do that, that I only had to come before that date and that's it?!?! Wowwww! In 2020 this is your customer service ...

Today the park tells me that it cannot reimburse me?!?! While your tickets are valid until September 7 and you have closed the water park before that date.
We have reached a formal notice! Well done !!

Intense

Cool

Bad experience with ticket service. They do not re...

Bad experience with ticket service. They do not reimburse dissatisfied customers. After a major failure of the chairlifts I even tried to get my money back with their online services and no understanding on their side. On the other hand, they can give back a free day to compensate. Not very useful for tourists. In short, there are better and less crowded mountains in the area.

Beautiful mountain with lots of slopes of differen...

Beautiful mountain with lots of slopes of different levels. Only downside: an hour of waiting for the rental of the equipment. But it's understandable we were during the week of the break.

The ski mountain with the most different slopes in...

The ski mountain with the most different slopes in all of Quebec!
7 different slopes
The slopes are quite difficult and the undergrowth is very well maintained and pleasant for skiing!

Last year was good. This year it's a scam. For the...

Last year was good. This year it's a scam. For the same price there are fewer slides, without it being clearly stated, and the queues are longer. The number of daily entries should have been even more limited, so as not to find ourselves glued to each other, and the entry price significantly reduced, to take account of the limited supply. Maybe the water park should have stayed closed this summer after all ...

Cool

Very bad experience with inflexible policies.

Very bad experience with inflexible policies.
We took the trio rental bike / equipment / enduro lift for $ 150 + txs and when we got out of the cabin to join the ski lift a first shot of thunder is heard and the lift slope is stopped during the 2:30 hours we waited since it thundered every 20 minutes and that the policy of Bromont is to wait 30 minutes after each thunderclap to restart the lift. In doing so, we decided to return to the cabin to put an end to an activity that had obviously not occurred.

What I deplore is the following:
We have never been able to get a refund on bike rental since Bromont's policy is that no matter the weather, there is no refund. However, I ask to be credited for next time and again they tell me that it is impossible according to the policy. They then make me juggle between customer service and the rental service. NONE anyone has decision-making power and no one seems to have any solution to compensate me for paid service but never received.

Very disappointed, I am thinking of making a complaint to the Office of Consumer Protection for this lack of moral ethics.