Silver Reef Hotel Casino and Spa

Silver Reef Hotel Casino and Spa Reviews

Reviews 2143
3.9
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I took my mom to this casino on Christmas day. We ...

I took my mom to this casino on Christmas day. We had the Christmas Buffet dinner for 23.99 each plus tax USD. What a joke!!! Not even real turkey, prime rib was tough and full of fat. The other items were typical buffet food, so I guess it was alright, but for the price? no way!!!! The sever girl who waited on us was quite pleasant which we appreciated.
The casino is a nice casino, be mindful yhst it is smokey in there, so if smoke bothers you, you might as well not even go. The non smoking slot machine room is a joke, it plain and simply just sucks in there. Too small.
The dealers at the table games are always
friendly and seem to enjoy their customers.
The payouts on the machines are alright....typical casino. Some machines pay better then others, but I seem to have good luck at this casino. The staff working at the food and beverage areas need a serious lesson about customer service. Not helpful and rude as hell. Sorry, but not sorry. Management needs to watch that a bit more carefully. I do enjoy this casino, it is laid back and is good time.

Probably not my cup of tea but everything smells l...

Probably not my cup of tea but everything smells like smoke. The restaurant's are very average. It's quite pricey for what it was worth. On that note I'm not gambler so what was I expecting.

The hotel itself was very clean. The stuff wasn't ...

The hotel itself was very clean. The stuff wasn't extremely friendly but they weren't unfriendly either. The pool was nice and the room is clean although it looked like someone to just left because there was water still left in the bathtub. The casino was fun I did not like the fact that the restaurants are right in the middle of it so we had to take the kids through Casino in order to get dinner or the buffet. Overall experience was good I would go there again.

I would give the hotel four stars but the casino a...

I would give the hotel four stars but the casino and event staff less than two.
We were vendors at an event here and no one had been contacted to open the bay doors after the event, to let us out.
We managed to get our own merchandise out. When we tried to ask a security officer to call down to the security office to have them send someone down to let the others out, he said we would have to go to the security office ourselves. The security office is half the building away from where we were.
The building is poorly designed. Customers should not have to be constantly running around when staff can simply call the other end of the building on the phone.

On

Went for the $5.55 Monday buffet and came away imp...

Went for the $5.55 Monday buffet and came away impressed, there was a good selection and well worth the money. They had a small no smoking slot area near the restaurant which was nice while we waited for a table.

Nice

We went for the dinner buffet and a few hands of b...

We went for the dinner buffet and a few hands of blackjack. I won $40.00. it was a blast. The only thing that I didn't care for was that smoking is allowed inside the casino. But I still give it 5 stars because the food was amazing and the staff are top notch. I really want to visit again soon.

Great fun on a Saturday night. Great drink special...

Great fun on a Saturday night. Great drink specials and gaming. Wish it was non-smoking. We could really do without coughing and smelling like smoke. Otherwise a great time. Friendly dealers and patrons.

They have the lowest payouts in the state i never ...

They have the lowest payouts in the state i never leave even with just a few dollars up and i go with 1 to 400 and have no problem quitting and going home ive been there over 100 times since they opened and went home ahead maybe 10 times and never a big win most was maybe 150 up so go with the mind set to have some fun and not going home a winner at all some good food though

The hotel is very nice....but I don't stay since I...

The hotel is very nice....but I don't stay since I live 10 mins away. As far as gambling I've never won much here...thats why locals call it the Silver Thief.....I go here for the food....my favorite being Panasia.....there are many good dishes here but the ultimate fried rice & broccoli & beef are great.

Silver Reef Hotel Casino and Spa

Silver Reef Hotel Casino and Spa

3.9