Sig Sauer Academy Reviews

The pro shop is cool some of the people are very helpful however I ve applied to multiple jobs here and nobody will reach out to follow up on your application by any means even when you call and ask to be transferred they refuse and just have you go through the automated system which doesn t give you the option to speak to HR. in this regard they are very unprofessional especially when they are constantly posting how they need people ASAP to fill the job they won t even bother to call or email you to let you know whether your a good candidate for the position or not it has been over a month since I applied

P290 rainbow efition...accurate compact minimal recoil...love it only gun ill own is a sig...i call myself a sig snob!! Ty sig!

Disappointed with the customer service I received over the phone today with Sig Sauer pro shop in Epping. The guy on the phone kept telling me he couldn't sell me items I previously purchased over the phone from them before. Then he sounded annoyed when I kept trying to add items to my order. Imagine a company getting annoyed because you want to buy more of their products. I spend a lot of money with Sig but this experience has not left a good impression on me. Hopefully you can bring the customer service up to par with the quality of the products you produce. If they call me back to complete my order as they stated they would today I will update this post.

This place is incredible with very product knowledgeable staff. A must go to for the Sig lover, gun lover or enthusiast. Also offers lots of classes which are highly rated and recommended for both first timers and the experienced.

Could have a few more floor staff, it took a while to get ahold of a sales rep to look at a few pistols. Otherwise, outstanding staff that are incredibly competent and knowledgeable.

While they are a private business and can require almost anything they want to enter, I can choose to spend my money elsewhere. I will not wear a mask to spend my money at their shop. Sig will not receive any of my funds from this day forward for requiring the mask of submission to enter.

My husband and I went to Sig for the first time in Exeter to purchase our first fire arm. We were greeted by a young salesman who was friendly and knowledgeable. We were impress by there selection. The background check process was completed in a timely manner. We will be returning as a repeat customer.

Fantastic experience with Joe Flanagan (Instructor) for the Handgun 103 course. Highly recommended instructor, facility, and course. Looking forward to my next course.

Horrible can t even get into the store. Have to wait outside in the cold. Giant waist of time. Screw this place I ll go some where that actually cares about customers.

If you're an avid shooter, if you carry concealed, or if you're in any type of law enforcement, try to get up (or down depending on where you live) to the Sig Academy. These guys are complete professionals and they'll have you dialed in in a few days. They're beasts and experts with a firearm. They also provide the most up-to-date firearms tactics... you won't be disappointed.

I also appreciate the fact that they hold you accountable for your mistakes while on the range (at least when it comes to law enforcement). Chances are you'll be doing pushups or carrying a (pretend) casualty if you do something dumb. It was a tough but a very informative week up there and it definitely made me a better gun fighter... Thanks you Sig Academy!

Took a woman's hand gun class and it was awesome. Not one minute was wasted. 101 is done, bring on 102

I went the first time the other day to pick up a few things I ordered online. The person i dealt with was awesome and very helpful. I ended up making three separate transactions by the time I left. It was a great experience.

I've taken two classes at the Academy and have had a great experience each time in the classroom and on the indoor range. There are numerous instructors, but the three that led my classes are top-notch. I'd like to give a higher rating to the Academy, but the admin staff I found to be less than helpful. If you ask a question or want some information that requires thinking outside of the box, good luck. Specifically, I found Stephanie to be quite an obstructionist. Probably nothing that a little better customer service training couldn't fix. After several frustrating minutes speaking with her I was finally able to get the answers I needed, but not until I asked to speak to her manager. The whole thing was completely unnecessary. I was planning to take more classes at the Academy, but if this experience is indicative of their customer service then I'm not so sure anymore.

I think the staff is always friendly and easily accessible. Very knowledgeable. When it is busy guess what it is busy. Normal people from planet Earth should get that. Complaining about having to wait to get in during Covid, please move to Mars on you first chance possible. Only complaint is the prices. $30 for a 9mm mag pouch made in China. Come on.

Awesome. Working the pistol course track, and gaining proficiency. Couldn t be more satisfied.

Sig Sauer Academy and Pro Shop is a fantastic location to visit for any gun enthusiast. I visited their facility for their first annual Open House and had a great time. The staff is friendly, helpful and extremely knowledgeable about firearms. Their campus is a well maintained, top of the line facility with multiple ranges and environments to train at. You can stop in at their Pro Shop for any Sig firearm or parts and equipment that you need. Go to their website for more information on class schedules and other events throughout the year. I had a wonderful time. Thank you to the staff for all the help on the range. Can't wait to take a class and go back!

Went to the pro shop today. Bad experience, waited 45 minutes to get in. I was then told that they don't sell the ammo I was looking for. The pro shop web site said it was in stock. Here is a suggestion. If you don't sell it. Keep it off the website. Even better, move your operations to China. Then I certainly won't purchase any of your products.

my half soldier
my warrior inspiration

I originally found out about the Sig Academy through their armorer courses and then took some of their firearms training. Amazing experience every time. I've taken several courses a year for the past three years and very much looking forward to this year, #4. By far the best training I've ever taken. The instructors all have been very professional, highly experienced, and quite humble. They know their craft well and are quite thorough in all aspects of the material they teach. All the staff at the Academy, front office, and Pro Shop have been stellar, couldn't ask for more. Just wish they had a cafeteria onsite...!

Why are the vertical line nitron grips available for the 380 and not the 9mm 938!?

The facility is Top-notch, instructor's are the best of the Best, but most importantly - the ladies behind the scenes that take your info, do the background checks, are amazing. Adam, Katherine, Kathleen....and the whole staff, you folks are awesome. See you soon....

Terrible customer service, I would give zero stars if I could very unprofessional. Missed their callback for a firearm background check while I was at work, now have to drive 50 minutes to the pro shop just to figure out what they were trying to tell me because they don t even bother or think to LEAVE A VOICEMAIL. Purchased my first firearm here and do not plan on purchasing a single thing after I pick it up, not to mention the guy in store treated me like I m some scum, answering my questions with it should be & yah I think so .... it should be? You think so? Are you even a salesman ?

This is the best place to purchase firearms and learn about firearm safety. The most knowledgeable and helpful staff you will ever deal with. Huge thanks to David Taylor for assisting me today I m in the process of getting my LTC and he made sure I had everything I needed. Will only go here for all my firearms and safety training!

Was at the proshop....ladies dont let your guy in here unescorted like a kid in a candy shop.

Always a pleasure visiting Sig Academy and Pro Shop. Outstanding service and professionalism from there representatives. Jack Chingas was my rep on this date showing honest, courteous professionalism that Sig is noted for.

A++++ epic experiance frought with passionate & knowledgeable instructors. Had been to gun site earlier in the year.
They were both top shelf!!!!!!

Had a great time here supporting the instructor class. The guys are awesome and definitely care about what they are teaching. I really appreciate the cooperation between the Navy and Sig Sauer so that we get experience shooting and they get to use us to certify their training.

Amazing people here. They are the best and will take the time to explain everything important you will need to know. They are trying their best to keep up with demand. The crew here is excellent and you won t be disappointed after the wait in the line outside...

$250 plus purchase of their ammo wasn t worth it.... The positives were how the instructors were very nice, knowledgeable and kept everyone safe. The complaint is I feel for $250 plus, I could of hired some of my friends who were in the military and went to their range for a lot less money, while walking away knowing more. The kicker for this review is their class page is not clear that $250 doesn t include ammo. They don t tell you you can bring your own ammo and/or guns. I would of preferred that. When I spoke with 2 reps they said there was nothing they could do for me. I will not be taking another class with them, recommending my friends who have signed up for future classes to actually take them and will not be purchasing their products.

The Sig Sauer Pro Shop is the most elite dealer of Sig Sauer products and a retailer for the finest support merchandise available. The employees are often thoroughly trained Sig Armorers and exceptional shooters (and they are exceptional at customer service and delivering product knowledge as well). I cannot more highly recommend this group as they are truly tier one.

My husband and I always had a great experience coming to The pro shop here in Exeter. We ve taken numerous classes and bought numerous firearms right here. We came in today and bought a silencer to add to our sig collection but the salesman that clearly didn t want to help us or appeared to be anyone period. My husband had questions and the salesman kept walking off and responded with should be or ya or a bunch of hard breathing like it was so inconvenient. I ended up asking someone else to help us complete the process at the fingerprint machine. I went to sit down to get out of the way and as the no help salesman walked away once he saw my husband being helped by someone else I heard him say to another coworker I don t care he can get helped by someone else.
The experiences we ve had here at sig academy classes and the pro shop out weigh this visit. I love this place and as a former k9 narcotics officer it s always refreshing to be around like minded people. Nathan is always a gem Pete was wonderful Sam is the salesman that doesn t reflect what we ve grown to know is a Sig employee.
Again we love this company and it s mission. Hopefully Sig cancels this individual.

Great instructors! Excellent outdoor shooting ranges, lots of space. Indoor range is ok but not great. Retail facility is new and neatly laid out. Staff are great and know their stuff.

Great people! Great class! However, the facility is NOT ADA compliant. Bathroom doors open in so coming out is difficult, zero handicapped bathroom stalls and zero handicapped parking except for teaching staff.

Took a Handgun 101 for Women recently. Everything from start to finish was excellent & professional including any calls I made previous to the class and rescheduling. The entire staff was pleasant, helpful, professional. The course Instructor Liz was phenomenal! The course itself was thorough. The rooms were clean and well-maintaned. And the women in the class were extremely supportive. Can't wait to take more!

Treated poorly, staff unprofessional. There is a "lack of respect" to people who enter the facility. An air of arrogance exists that is typical of people in "sales" positions like that. It's also indicative of the pricing and willingness to work with a customer on an issue they are having with the product purchased from that company. WILL NOT RECOMMEND to anyone, at any time for anything.

Outstanding experience! Top tier instructors! Excellent facility! Got to take a course at the one and only Sig Sauer Academy, it was nothing short of amazing. I ve got a decent background in shooting but I m always up for an expert class and that s exactly what I got. I can t say enough about the instructors that work there, all come from a great vast background. The facility is one of the largest I ve ever been to. The products are amazing even after the abuse we put them through, hence the rainy photos. If you ever get a chance to visit this place, try and take a class. It s a wealth of knowledge and an experience you will never forget. Thanks guys for the memories. I ll be back.

If you are going to make rules denoting only 10 people in the store at a time, then have someone posted at the door ensuring this happens. Requiring employees to run the cash register, answer questions, assist customers, work the temperature camera and work the door is entirely unrealistic.
This shows a lack of management or a total disregard toward your customers.

Sig product are very well manufactured and made in NH. The staff is very professional and know there suff. If you have not been you should see there facility.

Just got bad news that I will miss my Nov class due to my job moving me for the last part of the year. Called to change my class but it is all booked up. So I then have to cancel and try to reschedule for next year. We'll the bad news is they steal 50% of my 800 dollar class. Was told it is in there cancelation policy. I have taken several of there coarses and never thought about canceling. One e of those areas most don't read...of the classes I have taken All 100% fantastic and instructors. BUT the one time I can't make it and call 5months in advanced. Plus I have a Cross rifle on order for the class $1600 more dollars spending. I am heavily thinking of canceling that order. If they do good by me I will change this review. BUT BUYERS BEWARE OF THEIR POLICIES!!!!!

Excellent facility, Top-Notch instructors, overall a great experience. I've taken a few classes here and I've never been disappointed. The mix of classroom time and live-fire experience cannot be beat, and the instructors always make the experience a positive one and you'll leave having learned more than you expected.

I spent 5 days here doing multiple classes. Nothing but quality & very well run classes.

The Pro Shop was a very pleasant experince and leaves little to be desired. Excellent and continuous help on products, your very well attended.

I even just messed around in there on 3 different days and the staff was always friendly and helpful.

I will say this about SigSauer Academy.

Do not take Violin lessons here! They do a terrible job with reading music & do not raise the Violinist Bar!

Took the covert carry/ micro pistol 1 Day class. This is a great facility, from the pro shop to the multiple indoor and outdoor ranges. Our instructors, Dylan and Cav (both with law enforcement backgrounds) were very well prepared, with lots of energy and humor that really made this a fantastic experience. Safety is the primary theme throughout the day, with lots of focus on the best ways to conceal, access and accurately shoot micro pistols. They made all kinds of holsters, SIG pistols and ammo available for us to use. This was my first class here, but won t be my last. Highly recommended!

I received a P226 X-change kit for my birthday to be used on my duty firearm. While at a firearms training the rear iron sight fell out. I have shot thousands of rounds with all of my Sigs and never had an issue. I relayed this information to Matt at the Sig Sauer Academy Pro Shop (where my x-change kit was purchased) and he sent me a new slide via fedex overnight shipping. He wanted to make sure that I felt confident with my firearm as I carry it everyday as a Police Officer. I was super impressed with the customer service and how quickly he replied to emails. This is just another reason why I will always love Sig Sauer.

(This pertains to the Pro Shop only)

Look, if you're going to have strict rules for COVID, next time have a 5-year-old design and implement your system. They'd probably do a better job at it than Sig's Pro Shop. There was maybe 3 employees working at any given time, 2 running backgrounds, on a Saturday no less. With about a dozen and half people ahead of me on my arrival (not all of whom were buying firearms), I waited a good hour and a half before I even began my BG check. I felt like I was in Standing Simulator 2021. Come on guys, there's better systems.

That being said the folks were knowledgeable and cordial, and they were the only retailer able to order and hold a particular firearm for me. The store was organized, clean, and well stocked. Overall a very middle of the road experience. I would say that unless you absolutely need to come here, wait untill they lift their COVID rules.

Good classes, very informative. The trainings are in depth. The classes cover a wide range of topics and techniques. If you re looking to enhance your skill or just learn the basics this is a good place to start

Folks at the Pro Shop were very helpful and knowledgeable.

I attended the Handgun 101 course and loved it! Justin runs a laid back classroom and answers all questions thrown at him to the best of his ability. His past experience in law enforcement is evident in how he presents the course material; from how they work / their parts, safety, storage, disassembling and cleaning to target practice at the end. I've shot handguns in the past but wanted more familiarity, comfortability, and knowledge about them. This is the first of their 4 foundational courses and can't wait to attend the 102 course in July. Thank you Justin and Sig for a great experience! I would recommend this course to anyone who owns or plans to own a firearm and even those who don't want one but maybe just want further knowledge about them.

This was my first hand gun course and after a full day of no BS hands on learning I feel comfortable with gun safety shooting and basic maintenance. Thanks goes to Tina (T)Perone for providing a great experience for all participants.

No response. No answer. No call back. No customer service.

Went in to buy a gun I m new to this so my boyfriend was helping me tell the guy the name of the gun I wanted to purchase Nathan the sales guy asked if we were married we said no and he said we were being suspicious because my boyfriend was telling him the name of the the gun I wanted absolutely disrespectful would never recommend them to anyone

Awesome instructors, the 4 I've taken classes from were very professional and great teachers. The property is clean and up to date. And... I'm going back for more :)

Sig line and products that will meet your needs, you'll be like a kid in a candy store trust me.
Academy and instructors along with the courses they offer are excellent.

Unbelievable experience! The instructors were very well versed in their discipline. The instructors are like the "Seal Team 6" of all firearms instructors. Lots of energy in the classes. Right after the safety briefing and introductions we get right down to it.

It's a pleasure working with the Sig Academy. They are on point and I can guarantee that I'll not only be taking more courses there but will also be recommending friends and colleagues as well!

The pro shop is really impressive! Blake helped us while we were in the shop. He was very knowledgeable about all of sigs products. He really opened our eyes to the different guns and options available for each. He made many great recommendations that will help us pick the right gun. We will be back soon to see Blake and to make a purchase!!