Shottenkirk Toyota Reviews

While I didn't end up buying a new car here I still wanted to share my experience. I worked with Richard Santiago (Santi) and he was extremely professional and very easy to work with. He didn't pressure me to go out of my price range and didn't constantly berate me like some car salesmen do. He went above and beyond looking for vehicles and would text me as soon as he had something that met my specifications. I would highly recommend working with him.

Noland Ryan did an AWESOME job getting us our New 2020 Blue Streak Camry! The Toyota team of people are all wonderful to work with!!! Thanks to everyone!

No real problem with dealership, but very disappointed that Toyota won't stand behind its gas mileage rating. I've struggled to get 32-34 mpg on 2020 RAV4 rated at 40. Field tech drove the vehicle for 73 miles and used 2.173 gallons of gas, which works out to 33.6 mpg, but says there is nothing wrong with the vehicle. I am very frustrated that Toyota will not stand behind its product and advertising!

This Will be the 4th vehicle we have purchased from Toyota of Quincy IL. They will give you the best trade in value and will find exactly what you are looking for! Rick M is the best salesmen we have come in contact with and will continue doing business with! Go to shottenkirk Toyota of Quincy IL. You will not regret! Thanks Shottenkirk Toyota for Always Taking care
of us!

A big Thanks to Karen & Lance! My son is at college in Quincy (1000 miles away from home)!
They took care of his check engine light this morning! Thank you both again for your honest & sincere service! Greatly appreciated!

We traveled all the way to Quincy IL from Detroit Mi to purchase my husbands dream car from Shottenkirk Toyota. Our sales person was Rick. We are overly joyed with our experience. They had the exact model vehicle with every single option we wanted on it. Everyone we dealt with was an absolute pleasure, from the lady we spoke to on the phone, the sales person, to the financial person that collects the money and closes the deal. It was an 8 hour drive to their dealership from our home and we are more than happy we made the drive. Rick met us outside the moment we arrived and they had the vehicle we were purchasing set up on display waiting for us. Thank you Rick and your team at Shottenkirk!

Negotiated an "Out the door" price on a vehicle which means everything including taxes,title,abd all dealer hidden fees are to be included in final negotiated price. Went next to with check in hand and the numbers were NOT an " Out the Door" price and was told by the salesman that he had never heard of that term before..... Will NEVER do business with them in the future and will NEVER recommend them to anyone. If you arent financing through them so they can get their $300.00 kick back they lie. They also claim they can take a vehicle to auction and make 3k over asking price. When dealers actually go to auction to purchase vehicles at reduced prices to sell for 20%+ profits.

Wonderful experience from start to finish. I m an out of state buyer interested in a specific pre owned car they had. I submitted an internet lead and was almost immediately contacted by Jeannie Ritchey. The car had just gotten to their dealer and there was very little information available online. Within 3 hours, Jeannie had tracked down all the information on the car that I requested, and had personally found the car to send me pictures. I decided I wanted the car and let Jeannie and the sales manager Aaron know to proceed. The night before they were to deliver the car to me 500 miles away, an issue with the car arose. Instead of delivering it the way it was, they elected to wait until the next day to contact me and let me decide how I wanted to proceed. The car arrived when it was supposed to, and looked even better than I expected it to. I have bought 10+ cars over the internet, sight unseen, and this is without a doubt the most efficient experience I have had in doing so. A+ all around to this organization. I ll bet I don t have more than 30 minutes of my time wrapped up into buying a car - the way it should be. No surprises along the way. Very happy with Jeannie, Aaron, and their finance manager Bryce.

Great experience in purchasing a 2012 Lincoln MKX from Jeannie Ritchey. I was purchasing the vehicle from 400 miles away and Jeannie provided all the information I needed to make a decision and held the vehicle until I could drive down on the weekend. The vehicle was in excellent condition as described. I especially appreciate that the service department replaced the battery so we had not issues on drive home. Overall great experience and very happy with the new Lincoln. Thanks again for the wonderful service.

It was a great experience. Very attentive to what I was looking for. The financing as extremely fast. Was not there 6 hrs like a lot of places. Love this place and will recommend it highly. Thank you JJ for your help. And Lee and David ( I think that's your name) the paperwork guy. Sorry. Love this place!