Sheraton Seattle Hotel

Sheraton Seattle Hotel Review

Reviews 3350
4.4
Contact us
Reviews 3350 Page 2 of 34
Filters:
Rating
Language
Sort:
Most recent
A
3 years ago

Meh

D
3 years ago

Excellent central location with good conference fa...

Excellent central location with good conference facilities. WiFi is on the slow side, but free in the lobby. Conference attendees might expect to pay for wifi if you cannot get signal from the lobby. Staff are friendly and diligent.

T
3 years ago

We were only there for a meeting, but the ballroo...

We were only there for a meeting, but the ballroom was nice, the chairs were comfortable, the people were friendly and helpful, and the food was good and nicely presented. Good place for a meeting.

J
3 years ago

Great location. Waking distance to fantastic shopp...

Great location. Waking distance to fantastic shopping district and Pike's Place. Very clean. Employees are friendly and helpful. I wad here for a convention, and the convention center is right across the street.

M
3 years ago

Nice

B
3 years ago

The actual hotel was quite decent, but it was impo...

The actual hotel was quite decent, but it was impossible to get a hotel receipt. They said they would send me the receipt via email rather than print it, but never did. I called them up and it took about 90 minutes of talking to 3 people to get a receipt. I was put on hold 3 times to a number that had no person on the other line, so I had to recall them.

J
3 years ago

SPG doesn't give you lounge access with gold statu...

SPG doesn't give you lounge access with gold status. Two separate towers, kind of a pain if you want to go to gym. Rooms are clean. Beds are a little hard. Nice bathroom amenities. Good sized room and good location.

V
3 years ago

Have not stayed here, but visited the Bar & huge c...

Have not stayed here, but visited the Bar & huge cozy lobby & DAILY Grill restaurant, & 24 hr. quickie espresso/snack store. Many small conferences held there. Closest Hotel to convention center. Across the street from Seattle convention center.

T
3 years ago

Checked in on 5/11/19. Had a prepaid res thru Expe...

Checked in on 5/11/19. Had a prepaid res thru Expedia. Explained this at check-in. Agent asked for a CC for incidentals. Later that evening I noticed the authorization amount was much higher then normal. Went back to front desk to verify it was prepaid and my card would not be changed; which they confirmed yet again.

Woke up on 5/12/19 to an email stating my card was charged. Told the front desk and they agreed to refund the money but this should never have been an issue to begin with. I found their mistake at check-in but they refused to see it and then again later that evening. As a customer, I shouldn't have to do their job for them nor deal with billing incompetence. Would not recommend staying here.

J
3 years ago

Rooms were very nice, bed was comfortable. Staff ...

Rooms were very nice, bed was comfortable. Staff was excellent and attentive. Lots of opportunities to charge you for extra stuff if you aren't paying attention. Like $1.50 for a local phone call. Seems ridiculous, but it's probably how they keep the rooms cheap.

J
3 years ago

I would have loved to stay at your hotel, however ...

I would have loved to stay at your hotel, however due to the COVID
pandemic, my trip was cancelled and I was not allowed any refund. I hope to rebook for next year, but will look at hotels that are more flexible and customer friendly.

R
3 years ago

Amazing. The only problem with this hotel is that ...

Amazing. The only problem with this hotel is that it's in Seattle, but the service provided by initially Dexter and later by Anchise was first in the world, at the standard that has been set by every Sheraton where I've stayed over the last 20 years. Great views, ADA access and extremely clean and aesthetically pleasing.

A
3 years ago

Great Sheraton. Located a few blocks from Pike Pla...

Great Sheraton. Located a few blocks from Pike Place and some nice restaurants around. Clean and quiet room. Green choice program. Solid club lounge, one of the better ones in the US. Lobby bar gets quite lively but might have been because of the conference in house this week. Solid choice overall and a nice, no surprise property for a business trip.

L
3 years ago

A marvel!

N
3 years ago

The staff is nice and professional. The hotel is ...

The staff is nice and professional. The hotel is very clean. The hotel is more of the pricier options. However it is in a good location to restaurants and attractions.

They offer a deal of 500 points and room service comes once every 3 days for the length of your stay. I would not recommend this option. You need about 12000 to 16000 points per each free night.

J
3 years ago

I did not stay over night, but attended a professi...

I did not stay over night, but attended a professional gathering for work. The event room was clean and spacious. No food was served, only alcohol. The staff was friendly and professional. I would attend another event at this venue.

B
3 years ago

As a child my family used to stay here during the ...

As a child my family used to stay here during the holidays to take in the sights and sounds of Seattle all done up. As an adult I've attended several events here and never been disapointed. The hotel is beautifully decorated and painstakingly maintained. The location is perfect for anybody wanting to experience downtown Seattle to its fullest!

S
3 years ago

Was volunteering at the Geological Society of Amer...

Was volunteering at the Geological Society of America President's Gala as a student. Having worked hospitality in the past, I noticed a few things that stood out. The place was immaculate. The staff was quick, professional, and went out of their way to ensure that even the volunteers were well taken care of. The bartender had an uncanny memory when it came to refilling drinks, which was made more impressive by the fact that geologists are a notoriously thirsty bunch. The food was great as was the view. It was easily the best volunteering experience I've had in that I went in expecting to just be effectively a member of the staff, but instead was treated like a valued guest. An all around great experience.

D
3 years ago

Overall appearance and cleanliness of the hotel wa...

Overall appearance and cleanliness of the hotel was excellent and the room I stayed in was comfortable. However, toiletries in the room was somewhat lacking (no toothbrushes or razors). Location is very convenient and easy to find, especially when coming off the I-5.

Sheraton Seattle Hotel

Sheraton Seattle Hotel

4.4