Magnificent facilities, service, spa; in order of ...
Magnificent facilities, service, spa; in order of those that indicate which is the height of a large one.
Magnificent facilities, service, spa; in order of those that indicate which is the height of a large one.
Very clean, quiet excellent location, professional treatment
The bad do not have a doorman despite being 5 stars
Really great with a caring staff and very welcoming
It is HUGE, too beautiful. The rooms are large. There are many restaurants that are too good.
I advise you to go, you will go ADORRATING
Located in the relatively quiet northern part of tenerife, right next to a major park and lots of places to eat. Room was spacious and well appointed. Wifi was strong. Resort itself is huge, with lots of outdoor green space, and indoor pool, outdoor pool, gym, several bars, etc. Would stay again.
ATTENTION ATTRACTION RISK. I was with a person in the hotel cafeteria and while I was waiting I asked for a coffee with milk when I went to pay I was shaken 3.30. I went to talk to the head of check-in and he came to say that I was a cat, that if I was not realizing that it was like the Ritz and that therefore the price was reasonable (textual)
Quiet but central location in the heart of Santa Cruz (apart from the occasional dog barking and frenetic 2-stroke scooter noise). Excellent breakfast buffet. Room is very comfortable and quiet thanks to double doors. Good size salt water pool not undersized for the size of the hotel. If you rent a car then ensure car park option is included in your package. Staff are courteous and helpful. Room cleaned daily and very effectively. Spa is worth a visit and gym facilities are excellent. Our 2nd time here and will be saving up for a return visit next year. Highly recommended.
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I was in a celebration: a wedding. The agape in the gardens enlivened with a live saxophone was the beginning of a perfect celebration. The dinner was served by a team of professionals who greeted us at the entrance to the room. The service is the best. The very rich dinner and the great ballroom for fun. The building and its location is one of the best in the city.
Beautiful hotel. We arrived early, before check in time, and the staff offered us fresh juice and cava while our room was prepared. The room is great, fairly small but spotless with a garden facing balcony and excellent value slightly out of season. We have stayed in many top hotels and the breakfast is up there with the best in terms of choice and quality. The staff seem lovely so far (I'm writing this by the pool on strong Wi-Fi although it's patchy in the room). Very good location next to a beautiful park. Our only minor gripe is that the indoor pool is part of the spa which is an additional cost, not totally clear on booking.
A great Hotel in the center of Santa Cruz de Tenerife
The hotel is very pretty and feels a bit luxurious.
The tapas house right in front of the hotel is Real ..... I went every night.
Excellent quality in food, ideal atmosphere for sunbathing, very good and professional staff attention.
All perfect! Good treatment, very clean rooms, very friendly staff. Nice place
beautiful hotel ... I highly recommend to all: excellent service ... friendly staff and cleaning equipment to the top!
A gorgeous hotel in the center of the city with a large garden and enviable facilities. I only had a drink (I was not staying) but the Havana National Hotel came to mind. Surely it's not cheap, but if I can, I will stay there when it's back.
Tranquility and the feeling of relaxation in the gardens. . .
Beautiful hotel Unbeatable service Very good food. Comfortable and spacious rooms ... Perfect.
What can I say? This is one of the best hotels I ve stayed in throughout my whole life. Amazingly helpful staff, Lalli the barman, Laura who runs the kids club, are both particularly worth individual mentions as they really were the absolute cream of the crop from a fantastic staff for us.
The venue is beautiful, the rooms are very nice indeed, with comfortable beds and furniture. Everything about this hotel was above and beyond what we had expected for our family holiday. We will return again.
Beautiful hotel with magnificent rooms, located in the center of Santa Cruz, close to everything. Recommended if your pocket allows it.
Classy hotel let down by lack of vegetarian and vegan options for breakfast
I went to a wedding and it was spectacular! Great service and perfect food
Very good staff and institutions. Quite high prices
I love this hotel. The only complaint I can make is that some of their employees are a bit rude and rude. In the larte of the restaurant and bar is where I have noticed the most. Screams among them, complaints that I do not have because to find out, calls for attention with clients in front of me ... I hope they improve. Graciaa
Exquisite treatment, great facilities, everything perfect.
Visiting from the US. This is a gorgeous hotel. There are many amenities including a glorious spa with sauna, steam bath, massage pool and more. The gym has very good equipment. There is every spa service imaginable. I had a wonderful massage. There are 3 or 4 restaurants, the food is wonderful. Room service was speedy. Comfortable bed, great patio view. Spacious bathroom. Beautiful courtyard. Staff is super accommodating and friendly. The city itself is truly amazing. I am so happy with this place. It is also reasonably priced. I would not even think of staying anywhere else if I return.
Very good organization ... and all the great brands and great pleasure !!!
It is a very nice hotel. The staff and the rooms excellent. I will return without hesitation
Good place to share but the food is not at the level that should
Very nice hotel. Very nice park. Large pool. I would not book half board anymore.
The Spa is very complete and quiet. It's not cheap, but it's worth it. The combination with Brunch makes a perfect day.
Excellent environment, symbol manners of Santa Cruz de Tenerife and recommended hospitality.
Another five stars to my friends of the hotel message, a reference in Santa Cruz de Tenerife for many many many years.
Hotel with charm and quality! I love the always friendly staff
My opinion is only about the spa.
Beautiful, relaxing and clean. We paid 18 /person for entrance.
Friendly staff.
The only complaint that they suddenly removed water and fruit when we were still there (just after 9 pm) and there was some kind of tension that we need to hurry.
Used for an overnighter during Carnival. Nice and quiet, great service and top noche facilities.
Experiencia muy buena..
Un desayuno espectacular
Zumos naturales
no le falta de nada
Su personal muy atento y profesional.
Sin duda volveremos ..
The breakfast is shale. It has a gym, Spa and an outdoor pool with warm water.
Tremendous hotel with all the services to be desired
among the best hotels to stay at. comfortable, spacious, very well cared for. very kind, professional
Perfect. We enjoyed our stay very much and felt very comfortable. The massage and spa area also thrilled us. The hotel is absolutely recommendable. Everything is within walking distance in the city easy to reach.
Very nice hotel, perfectly located .Standard room and perfect bedding, large outdoor pool with very large and very beautiful plantations.fait the half board with dedicated restaurant, but the food is industrial and fed her conservateurs..pour intolerant it is hell. c is why my score is not maximal.
Magnificent site to disconnect, clean, well-maintained facilities. Efficient staff In quality and price is within the best that the capital has.
Hotel recommended in the center of santa cruz, without dufa the best option if you stay in the capital, spectacular gardens and pool, in addition to spa, good service
We were staying for a wedding , and great a beautiful place !!
Not much to say negative. The advantage of the 5 * is that the staff is nice unlike the complex 4 * ... Oh yes, everything is paying even the simple bottle of water ... But hey we are not 2 ready for this kind of hotel
Very nice, noble hotel in the heart of Santa Cruz. Great location on the most beautiful park in the city.
It's nice to cut in a place like the Mencey hotel. A beautiful place and its staff very attentive and professional.
Great, although it is a pity that they do not have jaboncillos like those of all the life, for the allergic ones.
Great hotel, with the details very careful and where they make you feel special
Excellent STAY and service
Congratulations