Sheraton Hotel Kampala Reviews

Very exotic, one of the good places we have around and about

Great food, great services from hotel staff, very clean toilets from the able bodied... And a few toilets (like those accessible from the garden restaurant) that you can actually change baby's nappy! Watch your heads in the restrooms all you taller members of mankind.

The service delayed but later the supervisor apologised.i and my wife later enjoyed a free cup of coffeer

I had clients at this hotel and according to them they enjoyed staying here mostly they liked the food

Excellent customer sefvice during our conference week

World class hotel. Visit Sheraton Kampala and get world class service.

Proxmy to Kampala city. You can access the city quickely, 5 star facility

DON'T GO TO THIS PLACE ON THURSDAY EVENING! THERE IS A VERY ANNOYINGLY LOUD SPEAKERS CALLED A LIVE BAND! IF YOU LOVE THAT EQUATOR GARDEN, GO ON OTHER DAYS, NOT THURSDAYS!

Loved the customer care provided when we had a birthday party at Sheraton

Nice hotel with Big secure parking space, lovely gardens, professional staff. For an event, their projectors are not good quality though the sound system is ok. Meals for events are good though they can do better like the meat was all bones, no proper cutting. Cakes sold here are tasty.

Its really a nice place, i enjoyed every mimute while there...actually never wanted to leave.

The rooms were very comfortable, the food was delicious, the staff was wonderful and the conference room (and all extra conference room facilities) were excellent!

The interior is rather nice, the exterior could do with some updating

Ordered Black forest cake from the bakery. It was so dry and doesn't taste sweet. Very disappointed.

Great hotel with beautiful gardens. It even has great gift shops and stores with lots to offer.

It's one of best places to rest in Uganda and it's the best hotel according to welcoming manners and building

Very VERY VERY VERY VERY BAD CUSTOMER CARE!!! VERY VERY BAD
The person called Marion(who handles temptations bakery) is absolutely rude!
Very rude
I don't even think she deserves to be the one handling that job
We ordered a cake 4 days before
Went to pick it on the day we needed it and not only was it never made but Marion kept laughing and saying we should take whatever is available.
And was so rude while at it

If you can afford it simply get there. No regrets.

The 5 star hotel that they have been forever. Customer care,customer service

Exquisite and in the center of the city at a good elevation and garden

Good food, variety, ambiance and conference facilities

Really exciting place with nice accommodation and hospitality

It is a quiet fresh clean place with very good customer care and within the city centre so you can just take a walk to and fro

This was among the most amazing place I have ever visited. The security and everything is just awesome. I loved the food here and the Iced tea. The service here is awesome and such a good place to hang out for professional and social meetups.

Centrally located with a vibrant night life. Aged a little, rooms need and upgrade and service could be better.

Good acomodation facility with in the heart of town.with a nice restaurant and bar

Serene environment. Upscale interior. Equipped with shops and boutiques too.

Well lit and aerated meeting rooms. Good refreshments and food.

Very nice place for conferences and events and lodging accomodation

Historical hotel in Uganda, everything is beautiful,food, rooms,staffs and compound.

It is a great place to stay while in the bustling city of Kampala, free from the noise of the city.

I thik sometimes to tolk about history is nice, because some people they don't no wate wase happening before

The place is nice and attractive, they also have nice cakes for different occasions

The food was really nice How ever the waitress saving on the side if the girl in the rwenzori ball room where not good and mean.