Sheraton Ambassador Hotel & Towers Review

Good hotel. Something old and located right in the center of mty.

Very nice place, good atmosphere and very friendly. I loved it.

Of the most emblematic places in Monterrey, hotel of great tradition in the city.

Bad organization of the Nice event, could end in tragedy

Great staff, lovely (renovated rooms), even the non-renovated are good. The breakfast buffet is superb, the views are nothing to boast about, but the location in general is great. The pool could use some attention.

Terrible cleaning service, I stayed 4 nights and only once did not change the sheets of the bedroom, as well as towels, and no amenity for personal hygiene And do not tell the cleaning of the horrible room had never had such an unpleasant experience and for the name of the hotel the truth that leaves a lot to be desired.

My room was neglected painting raised but excellent attention

Central, pleasant, accessible, for people with disabilities. Meeting rooms for conventions, restaurants

Great coffee ... and there I saw the little cotton head AMLO

Very nice place, good atmosphere and very friendly. I loved it.

I stayed a long time ago and I loved the waiting area I had a very nice view of the city I had close places like the macroplaza and the room was very nice

elegant but valet parking bad service and attention

Pretty and sensuous. The food was quite good and the rooms follow a different style. I did not have the opportunity to try the service but I assume that it follows the label of a hostel of its kind.

Facilities in perfect condition, very friendly staff, cost very much in line with hotel type.

Facilities remain neat and clean, good food, quiet stay. Good place to return.

Excellent stay for the couple of hours I was, all first class, 100% service

Good place for private events, however the waiters are late in certain things

Bad receptionist service, good place to rest and central.

Excellent service, great location and very nice rooms, the staff is very well trained

Like all Sheraton very good! The rooms are spacious and with a very modern and elegant decoration !!!

The facilities are very beautiful, but the service leaves much to be desired, since there are very few personnel working and it is not because of the pandemic, the service is always like that

It is a very good hotel the rooms are very good and the rooms for events although small are very good

Excellent location, near M pavilion, perfect organization and logistics, sandwiches and water to entertain the conferences, all available entrances and exits, ample space.

I loved the place, very nice rooms super recommended

Really good place to stay and the service I excellent

Very elegant, very clean, but my God ... What a dark room, I woke up and I don't know what day I lived on, my son was very confused because there was no natural light.

Excellent, everything was great, to start with a change in our favor (for me and my husband) in the room for one, with a bigger and more comfortable bed and the breakfast included that was delicious, for the simple fact of having made the reservation by Booking and at a price (you don't believe it). All staff were very attentive and helpful with preventive measures for this pandemic. If I go back to celebrate another anniversary.