Shelley's Hallmark Review

Nice selection of items. Friendly and helpful staff.

The most friendly and helpful sales associates around!

Shelley has an awesome shop! When you are looking for a Special Gift, you will find it at Shelley's Hallmark Shop! Great Variety!

Go to spot for all good things pertaining to gifts.

I like the place. It is very organized and clean. I like to buy my ornaments from there and they are offer layaway. I don t get why people say it s expensive; it s Hallmark and all stores are pricey if you don t like it shop somewhere but don t complain about the prices when you know it will be expensive.

STALE CANDY-Don't buy the $12/Pound chocolate/caramel/nut Tads. It has to be a year old. Dry/crumbly, rancid nuts. $37 wasted on XMas gifts I now have to replace.

Great deals, great products, great store, sweet staff, best owner! Shelly continues to improve the store, decade after decade!

Shelley's Hallmark has the nicest items. I can always find a gift for anybody. The staff are so helpful too!

What a store full time temptations. Don't expect to walk in and walk out. The options are a plenty. It doesn't hurt that the staff is nice as well.

Go hear every year to get my wife and daughter a snowbaby

Old school, we still send greeting cards by snail mail. This place still has a good selection.

Ladies Nite Out-what a crowd!!! Yet all the employees were super friendly (as always!).

Perfect place to pick up that something special to give to someone special

Nice store lots of choices very friendly helpful staff

I needed a graduation card in October and asked if they had any. The clerk walked me ober to the section of cards and checked to see if I also needed a gift. I have gone to this store over a period of 10 years and have always found the staff to be personable and helpful. They carry a great selection of gifts and fun items.

Very nice shop very helpful / friendly customer service ..

Always find something neat. Velvet candy...Like grandma had. Hand painted wine glasses. Packet soup bowl and an ocean charm.

Dear Shelley,

I am writing this in hopes it will make it to you in regards to a recent experience I had at your shop. I ve left a message with your staff but don t have high hopes that it will make it to you. Today I popped in quickly to purchase a birthday card for my husband, Hallmark cards are his absolute favorite. Upon entering the store, per your and state requirements I wore my mask as usual. During my shopping experience I proceeded to the back of the store on the hunt for the above mentioned husbands birthday card. During my search I had a quite sudden dizzy/nauseous spell hit me due to a medical condition, these spells can last anywhere from a few minutes to a few hours. Trying to regain my composure I looked around to ensure no one was within 6 ft of me (in fact I didn t see anyone within 15 feet of me) and removed my mask to take a few additional breaths with every intention of putting it back on. Within a minute an employee was by my side informing me that Shelley requires masks be worn within the store. Which I politely replied to with a thank you before the associate hurried off. Because I was still feeling quite dizzy I resumed reading the card I was holding, attempting to make a quick sectional so I could exit the store as soon as possible. Within a minute another associate was upon me again telling me I had to put my mask on, which I politely replied to her that I was having a medical issue and needed a few moments, to which she again told me to put on my mask because Shelley requires them. I politely tried to ask her that even though I was having a medial issue, which by law I am not required to tell her about or wear a mask because of, if I could be excused from the mask requirement for a few minutes while I was alone in the isle trying to make my selection. She again said masks are required, that I could wait outside or do curbside pick up and hurried away. Feeling quite upset at this point I decided to put the card back and leave the store. Not 30 seconds after putting the card back in the rack and turning to leave the store was a THIRD associate upon me telling me to put my mask on because Shelley requires them, I told her thank you and that I was leaving and that I felt they were all being quite rude, to which she replied, well you can talk to Shelley. This entire interaction lasted no longer than 5 minutes, it felt like a title wave of associates poring down on me when all I needed was a few minutes to myself to catch my breath. Because of this interaction I drove across town to the Fredricks Hallmark in Pewaukee to pick up the intended birthday card that would have taken only a few minutes to select. I understand during this pandemic masks are important and should be worn, and as mentioned had intended to do so, but I just wish for those of us out there who try to follow the rules but who s health sometimes interferes, your associates would show a little understanding and compassion, especially during times like these.

Sincerely,

Your disappointed customer

It is always a great time to go in there very beautiful stuff all the time.

Wonderful card shop with lots of things besides cards.

Very disappointed. Went in looking for a card and wrapping paper for our daughter's wedding. Only 1 wedding card for daughter, none for daughter and son in law. Also NO wedding wrapping paper.

Always kind and courteous people. Great products and customer service!

Great gift shop and Hallmark cards. Something for everyone. Displays are very neat and always clean. You will not be disappointed. Fun to browse and,of course, buy something for yourself if not for your special somebody.

Great selection of cards and gifts. Always excellent service.

I love shopping at Shelly's! Great selection of gifts.

Nice selection of cards, ornaments and knickknacks. Clean store. Friendly service

This is an amazing find to see a Hallmark store still in existence keep up the great work love the selection.

Always have the latest Rainbow Brite and Star Wars things I'm looking for!

Friendly staff, I Love the Cards, gifts and candy. A different feel in atmosphere than just running into a store for a card.

Great place for christmas shopping or anytime! Very friendly staff members. Alot to see.