Shell Business Operations Review

About Shell Business Operations

Shell Business Operations: A Leading Diversified International Oil Company in India's Energy Sector

Shell Business Operations (SBO) is a subsidiary of Royal Dutch Shell, one of the world's largest and most diversified international oil companies. SBO operates as a shared service center for Shell's global businesses, providing support services in areas such as finance, human resources, information technology, procurement and customer service.

With over 100 years of experience in the energy sector, Shell has established itself as a major private sector supplier of crude products and chemicals to India. The company has been operating in India since 1928 and has grown to become one of the leading players in the country's energy industry.

Shell Business Operations was established in Bangalore in 2004 with the aim of providing high-quality support services to Shell's global businesses. Today, SBO employs over 9,000 people across its centers located in Bangalore and Chennai.

The company is committed to delivering value-added services that help its customers achieve their business objectives. With a focus on innovation and continuous improvement, SBO leverages technology to drive efficiency and productivity across its operations.

One of the key strengths of Shell Business Operations is its highly skilled workforce. The company invests heavily in training and development programs that help employees acquire new skills and stay up-to-date with industry trends. This ensures that SBO remains at the forefront of innovation and delivers best-in-class services to its customers.

In addition to providing support services for Shell's global businesses, SBO also works closely with local communities through various social responsibility initiatives. These include programs focused on education, health care, environmental sustainability and community development.

As part of its commitment to sustainability, Shell Business Operations has implemented several initiatives aimed at reducing its environmental footprint. These include measures such as energy-efficient buildings, waste reduction programs and sustainable transportation options for employees.

Overall, Shell Business Operations is a leading diversified international oil company that plays an important role in India's energy sector. With a strong focus on innovation, efficiency and sustainability – combined with a highly skilled workforce – SBO is well-positioned for continued growth both locally and globally.


In conclusion,

Shell Business Operations (SBO) is an integral part of Royal Dutch Shell - one among world’s largest diversified international oil companies - which operates as shared service center catering support services like finance management; human resource management; information technology; procurement management; customer service etc., across all verticals globally.

Established back then during 1928’s era when it started supplying crude products & chemicals into Indian market & now after more than nine decades later it still stands tall being one among major private sector suppliers within Indian market.

Serving from two locations namely Bangalore & Chennai having more than nine thousand employees working under them who are highly skilled professionals trained regularly by investing heavily into training & development programs which helps them stay updated about latest trends within industry.

Apart from serving their clients they also work towards social responsibility initiatives like education program; healthcare program; environment sustainability program etc., along with implementing measures like energy efficient buildings or waste reduction programs or sustainable transportation options which helps them reduce their carbon footprint thus contributing towards betterment our planet Earth.

Thus making it clear why they are considered amongst top players within Indian Energy Industry due their strong focus towards innovation; efficiency & sustainability along with having highly skilled workforce makes them stand out from rest thus making them well positioned for continued growth both locally & globally!