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J
3 years ago

The OTT team is a pleasure to work with, and they ...

The OTT team is a pleasure to work with, and they bring all the right knowledge and skills to the table. In the San Francisco area, they're the place to go when you need IT for a small business -- or a large one, for that matter. Thanks, Lance!

S
3 years ago

Lance and the team from OTT have been partners wit...

Lance and the team from OTT have been partners with our company for many years. I find them to be a leader in providing IT services in San Francisco and 100% focused on delivering the business IT support regardless of company size across the San Francisco Bay Area.

C
4 years ago

Working with Lance and the team at On Time Tech is...

Working with Lance and the team at On Time Tech is a pleasure. They are extremely quick to respond, and always know how to fix the issues I am facing. I would highly recommend On Time Tech to anyone.

J
4 years ago

We have been working with On Time Tech for about s...

We have been working with On Time Tech for about seven years and it has been a great relationship for us. They have a high level of expertise and are very professional. I recommend On Time Tech to any small/medium sized business that wants to outsource their IT function or has a large project that their internal staff cannot handle. You will not be disappointed.

K
4 years ago

FIVE STARS! On Time Tech is BY FAR the best IT Sup...

FIVE STARS! On Time Tech is BY FAR the best IT Support company in San Francisco! If you are looking for Bay Area IT support, look no further. Lance and his team have always been a pleasure to work with. When browsing for IT Support, San Francisco area companies are plentiful, but none of them hold a candle to these guys! Highly recommended!

Z
4 years ago

Great customer service. There are times however wh...

Great customer service. There are times however when their response is a little slow/delayed, but for the most part when they do respond, they do their best to resolve any issues I may be having. Richard and Jacques do a great job and are both very knowledgeable and helpful

Z
4 years ago

I work for a medium-size financial company in the ...

I work for a medium-size financial company in the San Francisco Bay Area. We have used On Time Tech (OTT) for the past couple years. First, I think it is important to point out that a company like OTT has an uphill battle from day one in terms of building their brand and good-will. OTT, like all other back office tech companies are dealing with issues and problems on a daily basis, often with severe implications for a firm's ability to do business. Because of this, it is easy for a customer to get frustrating and feel like the tech company is not performing at the expected standards.

We recently had a major issue that had firm-wide implications. This was a complex issue that took over a week to resolve. There were times I absolutely thought OTT might simply say "we do not have a solution here, sorry." However, they never did. Antony worked with me tirelessly at all times of the day (sometimes as early as 6am to as late as midnight). After many hours of hard work, we had a breakthrough and resolution. This issue would not have been resolved w/o him and OTT as we simply did not have the necessary in-house technological knowledge to deal with an issue as complex as this.

This all being said, there are areas for improvement. Sometimes, the response time has been a little slower than I would have wanted and at times, communication can be a little hit and miss. Also, it seems sometimes issues are not escalated quickly enough. I know however that these are all areas of focused improvement for the company. If I could give 4.5 overall stars, I would.

About SF Tech Services/Farmland/Agriliance

SF Tech Services/Farmland/Agriliance is a leading IT support company that provides top-notch managed IT services to businesses in San Francisco and Los Angeles. With years of experience in the industry, SF Tech Services/Farmland/Agriliance has established itself as a reliable partner for businesses looking to streamline their IT operations and improve their overall productivity.

At SF Tech Services/Farmland/Agriliance, we understand that every business has unique needs when it comes to IT support. That's why we offer customized solutions tailored to meet the specific requirements of each client. Our team of highly skilled technicians works closely with clients to identify areas where they can improve their IT infrastructure and implement solutions that are both effective and cost-efficient.

One of the key advantages of working with SF Tech Services/Farmland/Agriliance is our proactive approach to managing IT systems. We don't just wait for problems to arise; instead, we monitor our clients' systems around the clock, identifying potential issues before they become major problems. This helps us minimize downtime and keep our clients' businesses running smoothly.

Our range of managed IT services includes everything from network security and data backup solutions to cloud computing and VoIP phone systems. We also offer comprehensive cybersecurity services designed to protect businesses from cyber threats such as malware, phishing attacks, and ransomware.

In addition to our core managed IT services, SF Tech Services/Farmland/Agriliance also offers a range of specialized services designed specifically for businesses in certain industries. For example, our Farmland division provides technology solutions tailored specifically for agricultural businesses, while Agriliance specializes in providing technology solutions for companies involved in food production.

At SF Tech Services/Farmland/Agriliance, we pride ourselves on delivering exceptional customer service at all times. Our team is always available 24/7/365 via phone or email should any issues arise or if you have any questions about your service plan or account details.

In conclusion, if you're looking for a reliable partner who can help you streamline your business's IT operations while improving productivity and minimizing downtime then look no further than SF Tech Services/Farmland/Agriliance! Contact us today at (insert phone number) or visit our website (insert website URL)to learn more about how we can help your business succeed!

SF Tech Services/Farmland/Agriliance

SF Tech Services/Farmland/Agriliance

4.9