We are just thrilled with our new, updated website! Marshall did an amazing job of creating a site that reflects our vision for the practice! Sesame was easy to work with and Marshall was there every step of the way!
I'm not one to write reviews unless I am greatly impressed by something a company or a person does to go above and beyond. Well this is the complete opposite of that and I thought the readers should know.
A waste of several years of website and SEO services. I agree with Dean S. I should have read the reviews before signing up. Nearly $1000/month for 2 dental practices sharing one website. I went with Sesame because they were local and did a great job explaining how they could help me build my practices. Hogwash! They schmoozed me and I fell for it. My IT guy was always having issues with our email service and I've learned through a practice consultant that my returns on investment have been sub-par compared to other companies and the fees were higher than average. As I began to build a new website with Company B, I called Sesame last fall to inquire about cancelling service. I was told, "cancel within 30 days of your last payment or you will get charged another month." Fair enough... I called today, 7 days after my payment posted and Brian (rep) tells me, "...maybe if it was closer to the beginning of the month." I asked if it would be prorated and he said no, this is their policy, no exceptions, no maybes.
Do your homework before signing up with Sesame Communications.
Sesame is the BEST! Superior customer support and intuitive software makes for smooth sailing with this group! I couldn't do my job without them!
This company has a lot of customization options for your individual needs and is pretty easy to use. I have only been using for a week but so far so good.
We've really enjoyed utilizing Sesame over the years. It makes communication with our patients easy and convenient. We recently got a call from a Sesame Rep advising us that we weren't taking advantage of all of their features and patiently explained to us how it can work better for us. We thought that was great customer service, looking out for our best interest. We highly recommend them!
The Sesame support team for the website, SEO & Social have been very helpful, professional and responsive.
Great service! Great design concepts! A smooth and efficient process from start to finish. Thank you Marshall for our beautiful new website. Looking forward to seeing its awesome potential for our business.
Excellent platform for patient communication. Tech support is very helpful. Between Covid and recent snow storm, custom communication with patients is a breeze. I also have many positive Google reviews thanks to feedback requests from Sesame
I love that there's always a human who answers and HAS answers too! Sesame had been a very powerful tool for us to keep in touch with patients, track our schedule, and solicit reviews.
Sesame has been awesome. Their service staff made my job managing our Orthodontic office website extremely easy. I needed to make updates and in seconds Caylee had the edits done and gained me access to the pages I needed so that I could easy make edits in the future. I would give Caylee and Sesame 10 Stars if I could. Building a website with them was so easy and very worth it! Thank you Sesame!! Highly Recommend!
sesamecommunications.com
