About SeraNova
SeraNova is a leading provider of cloud contact center and video meeting solutions that connect people securely, reliably, and on a truly global scale. The company has been at the forefront of the digital transformation revolution, helping businesses to streamline their operations and improve customer engagement through innovative technology solutions.
With its cutting-edge cloud-based platform, SeraNova offers a range of services that enable businesses to communicate with their customers in real-time across multiple channels. Whether it's voice, email, chat or social media, SeraNova's contact center solution provides a seamless experience for both agents and customers alike.
One of the key advantages of SeraNova's cloud contact center solution is its scalability. Businesses can easily add or remove agents as needed without having to worry about infrastructure costs or maintenance. This makes it an ideal solution for companies that experience seasonal spikes in demand or need to quickly ramp up their operations.
In addition to its contact center solution, SeraNova also offers a video meeting platform that enables teams to collaborate from anywhere in the world. With features like screen sharing, virtual whiteboards and recording capabilities, this platform is perfect for remote teams who need to work together on projects in real-time.
SeraNova takes security seriously and has implemented robust measures to ensure that customer data remains safe at all times. Its platform is fully compliant with industry standards such as PCI DSS and HIPAA regulations.
The company has received numerous accolades for its innovative solutions including being named as one of Gartner's Cool Vendors in Unified Communications & Collaboration for 2020.
Overall, SeraNova is an excellent choice for businesses looking for reliable cloud-based communication solutions that are scalable and secure. With its focus on innovation and customer satisfaction, it's no wonder why so many companies trust SeraNova with their communication needs.